I went to the HMV Store in Lakeside Thurrock, to purchase a few of the Michael Jackson Vinyl Albums, (my son’s a huge fan)! Victor helped me on the day, as I there was one of MJ’s Albums that w... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP Thurrock, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to sa... Mehr ansehen
Unternehmen hat geantwortet
The choice available is quite incredible. With titles I'd forgotten and pleased to see. Though a little aggravating was with so many, it took too long to find a specific category amongst much larger g... Mehr ansehen
Unternehmen hat geantwortet
Staff were amazing, especially Victor. Helped me locate a vinyl and also order a CD for collection. In-store collection a few days later was both quick and easy. The new location of the sto... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Thurrock
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP, Thurrock, Vereinigtes Königreich
4,7
Hervorragend
144 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Paul was very helpful when I was trying…
Paul was very helpful when I was trying to find 3 CD'S. Very friendly and found the items and one he ordered for home delivery.
28. August 2026
Antwort von hmv (UK) - Thurrock
Hello Michael
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Thurrock store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Antwort von hmv (UK) - Thurrock
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were so nice and went out of…
The staff were so nice and went out of their way to help me x
15. August 2026
Antwort von hmv (UK) - Thurrock
Hi Hollie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful & friendly service
Very helpful & friendly service, couldn't ask for more.
13. August 2026
Antwort von hmv (UK) - Thurrock
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and came in good time
16. August 2026
Antwort von hmv (UK) - Thurrock
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Victor is a Star! 🌟
I went to the HMV Store in Lakeside Thurrock, to purchase a few of the Michael Jackson Vinyl Albums, (my son’s a huge fan)!
Victor helped me on the day, as I there was one of MJ’s Albums that was showing in stock on their system however, after searching the shop for me, Victor could not find it.
Victor was really friendly, patient, attentive and really took the time to help me 🫶🏽 I was with my young granddaughters (aged 4 & 2)…extremely rare and refreshing, to see this kind customer service these days
Victor also put my order through, to be delivered to my home, (which was much more convenient for me).
Thank You Victor, for a Great Shopping Experience! You are a ✨🌟✨
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Thurrock
Hi Fatma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Thurrock
Hi Laraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I recommend HMV
Hi there
From the order up to receiving the item excellent service.
In store, excellent communication and support. Helpful staff.
24. Juli 2026
Antwort von hmv (UK) - Thurrock
Hi Venelin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Thurrock
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Managed to get hold of a DVD for me…
Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to say ready for collection. In store service was fantastic.
12. Juli 2026
Antwort von hmv (UK) - Thurrock
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and quick
The staff were very helpful and quick, and notification of delivery was very good.
10. Juli 2026
Antwort von hmv (UK) - Thurrock
Hi BAKER
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Thurrock
Hi Former
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff and atmosphere
Lovely staff and atmosphere. One employee named Victor is the best !!
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Thurrock
Hi Rihanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store order
I’ve ordered before on line and this time in store. It’s so simple staff are very friendly and helpful. Order was ready in store in 2 days and free delivery
28. Mai 2026
Antwort von hmv (UK) - Thurrock
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff at the Lakeside…
Really helpful staff at the Lakeside branch who ordered the LP for me, which was sent to my address really quickly.
20. Mai 2026
Antwort von hmv (UK) - Thurrock
Hi Jon
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Thurrock store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
1. Mai 2026
Antwort von hmv (UK) - Thurrock
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a AC/DC T-shirt it arrived…
I ordered a AC/DC T-shirt it arrived when they said and I was really happy with the T shirt
24. April 2026
Antwort von hmv (UK) - Thurrock
Hi Bettina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery
21. April 2026
Antwort von hmv (UK) - Thurrock
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of records and competitive…
Great choice of records and competitive pricing. I bought on line but took one back to the store as I already had it! Exchange was hassle free, just had to show my invoice. The receipt came through on the emails which I liked too. Also the staff in store at Thurrock Lakeside were super friendly and helpful.
19. März 2026
Antwort von hmv (UK) - Thurrock
Hello Erene
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Thurrock
Hi Sean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.