Loved getting the email updates on tracking and impressed that it arrived faster than expected. Would order again. Cheers guys
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Avoid HOD Health at all costs. They are happy to take your money but do not send the items you paid for, and then take weeks to issue a refund. This behaviour shows a complete lack of professionalism... Mehr ansehen
Unternehmen hat geantwortet
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return... Mehr ansehen
Unternehmen hat geantwortet
2,8
Akzeptabel
31 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great product
Great product, really happy with the communication from the company about delivery
10. Dezember 2025
Bewertung ohne vorherige Einladung
Fantastic items.just love the rich…
Fantastic items.just love the rich colour. works well with piano cover.AAAtttt great communication too!
Great Purchase on Trade me
9. August 2025
Bewertung ohne vorherige Einladung
DO NOT BUY a EUROCHEF DOUGH MIXER from this company.
Poor quality eurochef dough mixer
Grinding noises
Banging noises
Stinks of hot oil smell
Company not interested in refund
Don't get sucked into the cheaper price.
After multiple emails and sending a very clear video of the mechanical issues and noises they say there's no issue and that's normal .
Hard to believe.
10. August 2025
Bewertung ohne vorherige Einladung
Antwort von hod
We do apologize; our customer service staff should have been better at explaining that we just needed a better video of the issue. Once we had that, we were able to offer you a replacement unit. The unit is a very costly item, so it was important to validate whether the fault was minor or major. Thankfully, we found a good solution for you.
Excellent Experience
I had a really great experience with this company! Shipping was super fast and the product was exactly what I was hoping for and really great quality. I also had a couple of questions before ordering, and their communication was excellent. Super friendly and quick to respond, which made the whole process even better.
All in all, very happy with everything and would definitely order again!
4. Juli 2025
Very pleased!
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
11. Juni 2025
Bewertung ohne vorherige Einladung
Don't do it!!!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return the item for a refund. Just a series of long, drawn out emails waiting for me to give up. Both scams and both breaking consumer laws.
I will pursue until I am refunded.
Don't buy from these people!
They say they are an Australian company but the English in the correspondence suggests otherwise.
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von hod
Hi, Crossroads is in receivership as of the 28th of November.
Crossroads currently owes more than 250 million dollars to customers and suppliers. All transaction enquiries need to be directed towards KPMG as they are in charge of the voluntary administration process.
We are just the supplier of the product not the company you purchased this item from.
SCAM!! Beware
They took my money and told me my card is fraudulent; therefore they have to hold onto the payment and not send the product. Their instructions for me to be able to receive the item we're basically sent through lots of personal bank details which confirmed that this is definitely a scam.
I have asked politely twice by email for a refund and have had no reply.
Please stay safe and don't buy from these people no matter how enticing the price.
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von hod
Hi Kim, I remember personally speaking to you on the phone as you were obviously very distraught over the fraudulent card warning .
As I explained to you, your credit card came up as fraudulent and we needed to verify your purchase. As you were not comfortable with this we refunded the card.
We NEVER asked or will ask for personal information and we absolutely refunded the card.
I also took time to explain you how you could call your bank to request a chargeback if you felt any online transaction was fraudulent.
I find it incredibly rude you would slander my business after I took the time to call you from Australia and explain this to you.
It is odd that you still think we are a scam even though you were refunded straight away.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.