On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Mehr ansehen
Standort
Standort wechselnEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Mehr ansehen
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Mehr ansehen
Unternehmen hat geantwortet
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Mehr ansehen
Unternehmensdetails
Über Homebase - Bury St. Edmunds
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Vereinigtes Königreich
- 0345 640 7612
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Poor communication
Poor communication. Actually collected before being told my order was in. Delivery was longer than originally expected

Antwort von Homebase - Bury St. Edmunds
The person serving me was very polite…
The person serving me was very polite and engaged in a chat with me. She was great at dealing with my return and advised me on the product i needed.
Went to homebase in Bury St edmunds for…
Went to homebase in Bury St edmunds for some paint on 29th of april. Was served by a lovely lady by the name of hollie. She was so helpful and informative. It was so refreshing and I think we made her laugh to. An all round great shopping experience.. Hollie is a credit to the company and deserves recognition and praise.. Thank you Hollie🙂🙂🙂
Helpful, friendly staff
Janos was really helpful earlier this evening when I nipped in for some gardening tools. He took the time to point out how I could benefit from an offer I hadn't noticed, which doesn't happen often! Much appreciated. A very nice interaction with Janos, and Michael, after a long and stressful day.
Lovely friendly helpful staff
I had an exceptional experience today in bury at Edmunds homebase. Firstly a lovely and friendly person called Kerry was very helpful guiding me to the annual flowers were.
Then I went to the customer service desk as I had an order to pay for I was serviced by a lovely friendly person called Jasmin.
The store has lovely staff and always looks well presented.
EXCELLENT SERVICE KERRY
I was served by a young lady called Kerry, she was very busy but was so polite and helpful. Advising me extremely well. I have just moved and I have a small garden but know very little I'm seeking advise all the time and kerry was extremely helpful. She is a credit to your company
Homebase in Bury St Edmunds
Popped in to Homebase in Bury St Edmunds on Sunday morning to get some more pink stones that we had purchased at the Newmarket branch the day before. However we wouldn’t see the ones we were looking for but an employee overheard us and said that they keep those ones out the back and that he would go and get them for us. I didn’t catch the guys name but he had dark hair and was just really professional, helpful and friendly. Very very appreciative to him and just wanted to leave a review to say thank you for your help.
Kobe Click clack Sofa
Great sevice, quick and easy to arrange collection
Thank you Jade
Friendly and helpful staff. Good prices. Jade was particularly helpful.
Good value item
Good value item. Served by friendly member of staff...Samantha
Had a problem with my lawn mower
Had a problem with my lawn mower, Staff at branch were understanding and helpful in allowing me to give them the mower to dispose of.
Could not fault the service end to end
Could not fault the service from Jade, the member of staff in the store, the delivery time and the guys that delivered our garden furniture. We were kept up to date and it was delivered on the expected day. We are very happy with our purchase.
Excellent Service Very Pleased.
Excellent Service Very Pleased.
Samantha is an asset to your team
Samantha is an asset to your team. Cheerful, helpful, nothing too much trouble.
Quiet early evening ...Thank you to Samantha for helping me…
The store was quiet and calm walking around. All well laid out.
Thank you to Samantha for helping me this evening finding what I needed.
Straightforward to collect and the…
Straightforward to collect and the staff were extremely helpful. I needed help to put it in the boot of my car and it was done straightaway away.
Lovely cheerful lady
Very efficient
Ordered some small bags of gravel. It was all ready and waiting for us when we got there. Perfect!!!
What amazing service by Janos at the…
What amazing service by Janos at the Bury St Edmunds store.
Good knowledge, very helpful and friendly and great customer service. Thank you!
We visited the store in Bury St Edmunds…
We visited the store in Bury St Edmunds today to return a faulty lawnmower. We were delt by a young chap by the name of Charlie. He was very helpful, very professional and was happy to help.
Would just like to say how impressed we were with his approach to customer service.
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