Test delivered next day, easy to use and results came back two days after posting. Full lab report provided with index numbers, very pleased with service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've had a number of faecal calprotectin tests done with Home Diagnostics and they have always been processed very quickly from postage to laboratory testing.
I haven’t recieved all my results as yet as one takes longer which I knew about and happy to wait But I had one result sent to me at a weekend .. This company went above and beyond I highly recommend... Mehr ansehen
Did urine culture . Came back it was likely contaminated so they couldn’t determine bacteria. I have contacted customer service as I am unsure what to do next but no reply. Other companies I have used... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Home Diagnostics provides medical tests from the comfort of your own home. Results interpretations are provided by UK registered doctors.
Vom Unternehmen geschrieben

Kontaktinformationen
Vereinigtes Königreich
- service@homediagnostics.co.uk
- www.homediagnostics.co.uk
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Das haben sich andere Leute angesehen
Faecal Calprotectin testing
I've had a number of faecal calprotectin tests done with Home Diagnostics and they have always been processed very quickly from postage to laboratory testing.
5 STAR SERVICE
World class service extremely great company quick turnaround for tests and doctors interpretation great for people with crohnic health conditions
Samuel
Test delivered next day, easy to use and results came back two days after posting. Full lab report provided with index numbers, very pleased with service.
Quick and simple
Everything went smoothly with my order. I received the test kit next day, and received the results two days after posting it back. The results were clear and easy to understand. Would certainly use this service again.
Very attentive team and replies
Very attentive team and replies. Test took longer than expected to arrive to the lab but easy process.
Great and prompt service
Quick service
Test came within 24 hours, and results came quick. A good professional company!
Verwendet eventuell KI als AntworthilfeMehr lesen
Blame culture rather than service focus.
Update- thanks for your response Jane I politely disagree. I understand that wasn't the intention, but the email reads that way because it opens with questions about what I might have done, rather than confirming what's been checked on your end first. The line about the form being essential paperwork for the lab reinforces that, as it reads as explaining the likely consequence of my error before any other fault has been ruled out.
I’ve used the extended urine culture twice after frustrations of not being able to get to the bottom of my symptoms via the NHS. The first time I got a detailed useful report back very quickly. As the symptoms continue I decided to try again to reopen the conversation with my GP.
This second time my experience has been less than great. I followed the instructions to the letter (like I did first time round). I’ve waited a week since the package shows as delivered using the tracking number. I followed up today and the first suggestion was I hadn’t completed the form properly for the lab to run the test. I replied saying I had and it’s the second time I’d done the test and did the same both times and provided the tracking number.
I then got a response saying the lab confirmed they’ve never received it so Riyal Mail must have lost. The tracking shows delivered but granted there is no proof of delivery.
What I’ve found frustrating is the assumption in the first email without any questions or conversation to suggest the issue was my error and also a pet hate of mine the business clearly uses copy and paste to reply to emails and they were sloppy enough to send in two different fonts.
They’ve sent a replacement test, hopefully third time lucky. But I must be honest based on this experience i wouldn’t be in a rush to use them again.

Antwort von Home Diagnostics
Got an infection in my bladder and…
Got an infection in my bladder and kidneys dark extremely foul smelling overnight stinking whole house out urgency for nothing antibiotics significantly reduce symptoms paid £64 for basic culture urine bacteria test and it was negative scammed me i want a refund!

Antwort von Home Diagnostics
Prompt delivery
Prompt delivery, easy instructions and fast results. Very pleased overall.
I haven’t recieved all my results as…
I haven’t recieved all my results as yet as one takes longer which I knew about and happy to wait But I had one result sent to me at a weekend .. This company went above and beyond I highly recommend them even replied super fast to my emails over a weekend I don’t know of any other company who does that ? Highly recommend
Prompt service and reporting
Prompt service and reporting. I would recommend them. Much easier and quicker than using general practice.
Great experience and quick turnaround…
Great experience and quick turnaround for results, impeccable company!
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