Antwort von HOST-C NETWORK EOOD
Hello Roman,
We did not personally mark you as a fraudster.
Your order was automatically rejected by our fraud-prevention system after it detected multiple risk indicators associated with the order. The same automated checks are applied to all new orders.
Because the order did not pass our automated security checks, the payment was cancelled and the full amount was returned. No service was provisioned and no money was retained by Host-C.
For security reasons, we do not manually override high-risk fraud decisions or disclose the exact rules used by our fraud-prevention system.
We understand that automated fraud checks can sometimes affect legitimate customers, but these measures are necessary to protect both customers and our infrastructure.
Regards,
Host-C
