Hostfactor.eu - Hosting Services Bewertungen 

87
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

They migrated a whole reseller account with over 30 cpanel accounts, their support was swift, and all done in less than 2 hours.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Superb web hosting has good anti ddos and very reliable . Support is great and they help with site installation within their limit and make sure its done. i am satisifed with this hosting provid... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

If you're looking for an affordable hosting, simply click hostfactor.eu. Their pricing are among the cheapest. I've been utilizing their cpanel reseller plan for about 4 months now and sati... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

HostFactor has been my host since last several years their prices are good and so is their service..

Unternehmen hat geantwortet

Unternehmensdetails

  1. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

Be different and memorable. Let your ideea grow with us. We provide a variety of Cloud Hosting solutions in multiple locations worldwide. You’re in charge – pick the plan that’s right for you.


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4,7

Hervorragend

TrustScore 4.5 von 5

87 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,7

Alle Bewertungen

(87)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fast support and great servers to host…

Fast support and great servers to host on!

20. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 1 von 5 Sternen

Horrible experience, super rude people

2. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Our staff is well trained and nobody treats customer as you say. Also, we don't recognise you as our customer, can you share more details? Eg. order no. or invoice paid.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Wonderful Fantastic service

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Great Hosting

Great Hosting, uncomplicated and the support is great! Pricing affordable... Get it now before is to late ;)

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

The purchase gives me security

The process of purchasing services is easy and secure

26. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Had queries regarding domain change

Had queries regarding domain change and it was resolved to my satisfaction

26. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

ComprarHost.com recommends

Reclamavuelos.es recommends

22. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Super Cheap Price

Using their Hosting almost 1 year without any issues. Support little bit slower. Price is super cheap. Overall so far so good.

7. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Superb web hosting has good anti ddos…

Superb web hosting has good anti ddos and very reliable . Support is great and they help with site installation within their limit and make sure its done.

i am satisifed with this hosting provider that takes care for their customer. You cant beat there prices for shared hosting they offer in todays market.

If you are looking for a good shared web hosting look no further then Hostfactor.eu.

21. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 4 von 5 Sternen

Awesome Hosting Service

Awesome Hosting Service

19. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 4 von 5 Sternen

Very gods

Very gods, service excelente.

5. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you to improve from 4 star to a 5 star :)

@ Alexandra at #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Amazing service and very fast

27. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Alexandra at #hostfactor.eu

Bewertet mit 5 von 5 Sternen

one of the best Hosting company

1. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Alexandra at #hostfactor.eu

Bewertet mit 1 von 5 Sternen

Beware! Don't Risk Your Sites & Data

Beware!
This company might delete all your sites without warning & justify it by claiming you violated TOS, while actually they abuse you & behave as bullies.

In my case it was done out of impulsive anger, just because I asked for full company details to apply to court against them for deleting one site.

2 minutes after all my customers sites were down & my access was blocked even to copy data.

It took about 12 hours to convince them to let me copy the data to migrate the sites.

They behaved as bullies, just because they have the power to do so & out of ego & chose to cause damages to so many people that had no connection to this subject.

Since @kari from Hostfactor, replied a pathetic reply here, trying to justify their nasty & bully behavior, Let me add the following:
I'm using hosting services for 20 years for myself & for customers. Sometimes happens that a site is hacked & needs to be suspended till it is cleaned.
I myself never send spam & @kari knows well that I wasn't spamming & that it was a hack.

Not only that, In the 2 months I was with them, my sites were attacked as never before, as well as their servers, in a way that their own site & all sites on their servers were hacked damaged or down for quite a long time. The second time it was shorter but the damage was done. Even their own site was down without option to ask what happened or support.

I offered to pay extra to have more authority on my own server's security & performance & they refused.

The same as Hostfactor got an email about the spam hack, I received as well, I cleaned the website within a few moments & sent a reply to sender that it was done. My site was deleted from the server (not suspended) after I already cleaned it & without the tech support checking if it was correct that it contains a virus.

So yes, it is is a huge damage after all their servers were hacked twice, I asked for full details to apply to court. Instead of simply giving me the details as they should, they terminated all accounts on my server & put them down.

If they are so sure that they are right & court would decide against me, they only had to give me the details and laugh. However, they chose the bully way & till now they didn't give the details, terminated all accounts including my option to view support tickets & write them.
I had to open a new account with a different email to open a support ticket & beg for receiving the data for my innocent customers.

So yes, they gave me the cpmove files but only after the damage was done & after I opened a new account in order to be able to contact them. In the 20 years I work giving hosting services, I never in my life met such a nasty & a bully behavior. All other reviews I gave here on Trustpilot are 5 stars.

They did all that on purpose, while they knew I'm ill with cancer & in a bad health condition.
Why? Just because they are impulsive & just because they can hide behind the screen believing nobody will run after them for justice !

And one more thing: They even terminated my access to the support tickets to copy & save the evidence I have against them to be used on court. Yes, I have some on emails, but I'm a person that empty trash twice a day & keep my environment clean.

They offer you a coupon on their response to try their service. Would you?

I didn't even mention that they did it after I purchased a "lifetime deal" that ended very shortly. From Nov 17 2023 to January 6 2024. Less than 2 months. Now let's see if they refund my 1063.45$ paid.

7. Jänner 2024
Bewertung ohne vorherige Einladung
Hostfactor.eu - Hosting Services-Logo

Antwort von Hostfactor.eu - Hosting Services

Ahrale,
Let put hostfactor.eu audience in the right place.
- Using web hosting for phishing activities is forbidden in 100% of web hosting industries. We informed you about this phishing reports (from netcraft), we had taken down one single website (from a total of 43) and we give to you the latest backup (to restore in another place).
- Using web hosting for sending SPAM e-mail is forbidden in 99% of web hosting industries.
- You recieved warnings about TOS infrigment, even with warnings you continue to infrige our TOS so we took the decission to cancel your accout.
- We give to you all your accounts backup in less than 1 hour (without any downtime for your websites, please dont lie!) and we let you 72h to find another place. We think that 72h is a resonable time-frame and the backups provided are in the cpmove format to easly restore.
In the end, we are sorry, but we can't accept illegal activities on all our servers.
Our services are rock-solid, for audience who read this review and reply, you have a promo coupon to use our reseller just to see that we are rock-solid. Use TESTIT coupon when order any reseller package from our website.

Bewertet mit 5 von 5 Sternen

Top notch support experience

My support ticket (related to account migration) was answered within 5 minutes and issue was solved immediately.

Very polite and friendly attitude, well done guys & thx!

1. Jänner 2024
Bewertung ohne vorherige Einladung
Hostfactor.eu - Hosting Services-Logo

Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

Good guys to host with

I moved some of my websites to hostfactor recently. Had some minor hiccups but went out smoothly.

23. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 4 von 5 Sternen

Great service

Great service. Really good customer support.

8. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 5 von 5 Sternen

It's great

The more I use it and write with support, the better it becomes.
Excellent customer support, and cheap prices.
I sure couldn't wish for more.
I'll always recommend them for cheap and great hosting

9. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Bewertet mit 1 von 5 Sternen

Think about it...

I switched to their reseller 25 package some time ago and initially some problems related to the server configuration appeared. Some sites did not work or had problems. In the first months there was a loss of data from an e-commerce site and they apologized for not having backup done (be careful, this is a very serious thing)?! Continuous downtime on the servers even if acceptable. The biggest problem arose when I wanted to use a simple version of opencart 3 which their server returned error pages. I contacted the assistance and the response as always was that the problem was the site but not the server. Subsequently, to clear up any doubts, I tried the same site both on xaamp and on another online server and everything worked perfectly. I pointed this out to them but I never received a response. So I decided to migrate to another provider and I sent a ticket to them that the problems I encountered were due to their server and not to the sites and that I proceeded to move the few sites (5) to another server. Obviously I requested the cancellation of the service when the payment expired. What did they do? They deleted the server and closed my account. Luckily I saved everything together with the screenshots of the tickets. It's a shame that complaints are not accepted and if there are problems it's always the sites' fault and never the server's.
The only positive thing is the monthly price.

24. Oktober 2023
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Antwort von Hostfactor.eu - Hosting Services

Stefano,

I know about this bad review because you threatened in your support ticket with this, but, it's important to emphasize that threatening with bad reviews, especially in the context of online platforms or businesses, is generally not a constructive or ethical way to address issues or problems and thats exactly what you did. Remember, open and honest communication is usually the most effective way to address concerns and resolve issues. Threatening with bad reviews can be detrimental to both your own reputation and the reputation of the business you're dealing with.
Anyway, our clients have the opportunity to start with us for FREE using the TESTIT (free 30 days of service) coupon, no money upfront, pay only if you find us good for your service.
In your case, you we're our client for 13 month(s). If we were so bad why did you stay 13 months ?
We looked on your truspilot profile, you're here on trustpilot only for writing bad reviews...
We wish you good luck! And we hope in the near future we can work together again.

Later edit: Deleting all your 1 star reviews and adding more 5 star reviews visible on your public profile proves us that we made the right decision not having you as our customer anymore.
For hostfactor.eu audience, feel free to join our service for free, no pre-payment, pay only if you like our service. Thank you!

Kari @ hostfactor.eu

Bewertet mit 5 von 5 Sternen

I am very satified with the service…

I am very satified with the service provided by hostfactor.eu. I am very ok here.

13. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
@ Kari #hostfactor.eu

So funktioniert Trustpilot

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