Howdens - Huddersfield Bewertungen 

6 weeks and still waiting.
Just to recap , in November last year I contacted the Howdens kitchen designer about a problem I had with my kitchen. At this point it was still within its warranty period. When I heard nothing I contacted them myself, by this point it was a few weeks out of warranty. I sent images to be told it was moisture damage even though nobody had been to look at at. The second diagnosis was it had been in contact with something which if I could prove it hadn’t then they would sort it. Obviously I can’t do that like they can’t prove it had been in contact with something which. Anyway a few months down the line and I’m still waiting. Someone came out to show me replacement doors 6 weeks ago and no more contact. The conversation I had with the guy that came out was I wouldn’t be able to tell the difference with the new style door, which meant they wanted me to have mismatched doors which when I paid so much for a kitchen I’m not going to do. Every time I write a review I get the same reply that they have passed it on the the store which is the Huddersfield branch and still get no contact. I literally have 7 door and 3 drawers, the draws and 3 of the doors have all gone faulty in the same place. I won’t let this drop as I’m now stuck with a faulty kitchen which is just over 5 years old. Avoid this company and especially this branch if you want anything sorting. My old kitchen was 25,years old and we gifted it as it was still in a good condition. The one I have now is only got for the skip. Not fit for purpose.

I've been an account holder with you for years and never had any problems with anything, it was just the same the other day when I purchased some Vinyl flooring, everything was spot on, Thank You.

We had our new kitchen fitted in the February of 2021. In November last year I noticed 2 cupboard doors and 3 drawers has all started warping , the cupboard doors warped in the exact same place. I reported this by text to the kitchen designer and the kitchen fitter. November was within the 5 year warranty period. Both then went on long term sick so was never followed up. I have these messages and the dates I sent them with photos on my phone. I then reported it myself in March this year which then took me out of the 5 year warranty period by a few weeks. I sent photos which were sent off and a few weeks later received an email to say as it was now out of warranty and the kitchen discontinued so they couldn’t do anything as they said it was due to moisture even though nobody had been out to look. So I requested a home inspection which was 4 weeks ago to be again told it had been discontinued and as id already been told they wouldn’t do anything to basically not hold out much hope. My first kitchen lasted 22 years and was still in good condition so we gave it to someone else and also have wooden windows that are almost 30 years old with no moisture damage. There is no excess moisture in the kitchen. And when we have looked into it the kitchen was discontinued the same year as we bought it and if we had been told it was being discontinued would have chosen a different one. So I have a kitchen which is just over 5 years old with damage that I am stuck with. Nobody has been back in touch since the visit 4 weeks ago. All they seemed to care about was that the kichen was discontinued and can no longer get hold of it. My son is a joiner and has said this is not caused my moisture as the doors would have warped in other places not in the identical place on both. I still have the messages showing when I reported it in November but modify seemed interested.

Faith, and the whole team were absolutely fantastic. The project ran very smoothly. Highly recommend.

I do circa3 kitchen installs per annum , after a customer was taking a considerable length of time to get there design finalised in Islington ,we decided approach the Old field house lane Howdens branch in Huddersfield.
A young professional lady called Faith was handed the commission and quickly came back with a preliminary draught of how the kitchen was going to be!.... Being a high end North London residence and the customer being of a very particular nature [which she has every right to be, choosing a kitchen is a big commitment] the design was tweaked may times, sometimes only taking moments for the amended layouts to come through so plumbers. ducting engineers and electricians could progress with the 1st fix.
I've been in the game way too long now but I can certainly say this is world class service. certainly my go-to contact from now.
Absolutely priceless

Faith helped me design my perfect kitchen/dining room. I had no issues whatsoever with delivery, or anything that I asked about. Can't thank Faith enough for her help. Brilliant throughout. Would definitely recommend to friends.

Friendly helpful staff with plenty of stock in-store

I was very happy with the service I had from the lovely staff they was very polite and helpful and friendly.

Brilliant customer service, quick to get the plans sorted & kitchen ordered & delivered.

Howdens attended the house with the home owner and assisted with Kitchen selection followed by a meeting to review doors etc at the showroom, and subsequently facilitated the materials being collected at the Huddersfield branch.

Kitchen design included with competitive price & delivered on schedule - Excellent service all round.

Very supportive and knowledgeable staff go the extra mile

From start to finish my overall experience has been fantastic. The whole team are free to contact whenever needed and are happy to help. Special mention to Sidra who helped me with the whole project, she is the best. Honest, polite, friendly and just an overall lovely person. I would highly recommend!

Absolutely rubbish.
The lady named Sidra had no clue what she wanted to do. Wasted my time for almost 2 months. Kept promising that she will send me price quotation and the revised quotation. Which never happened. Had she been in my team, would have gone long ago.
Won't recommend this business at all.

Steve was brilliant, fantastic service

Sidra (Huddersfield Branch) is the lady I've been dealing with on my project has been absolutely brilliant from start to finish! She worked really quickly and efficiently and was available if I had any questions. Not possible without her, quick turnaround and great quality kitchens would highly recommend! Will be using Sidra and Howdens again on my next renovation...

Knowledgeable staff, fast delivery

Shit Stop harassing people with countless emails to leave f**king reviews