HRV Bewertungen 

148
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Purchased a house with existing HRV system. Interestingly, soon after purchase we received notice from HRV that the system needed a service. ( detail was sent to house address and addressed to oursel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Awesome company to deal with. My old unit was no longer working so the technician sent all details to my Insurance company not once but three times. When I finally got the claim done HRV Taranaki were... Mehr ansehen

Unternehmensdetails

  1. Heizungs- und Klimatechnikbetrieb
  2. Klimaanlagenanbieter
  3. Lieferant von Klimasystemen
  4. Anbieter von Heizkesseln

Vom Unternehmen geschrieben

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

148 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(148)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Return Customers

As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

29. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

We love hearing from return customers, thanks for trusting us again and for the recommendation!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Honesty.

Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

28. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Thanks for your understanding and kind words, we’ll be here when you’re ready!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Continued satisfaction.

We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Great to hear your system is still performing so well after all these years!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

The people of HRV Northland are some of…

The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

8. April 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Thanks for the amazing feedback! We’ll be sure to share this with our Northland team.

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Experience and skill combined with good people skills.

The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Great to hear you were well looked after and informed throughout the process!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

HRV multiple products

When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Thanks for trusting us again in your new home!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Hrv Chch

They did exactly what they said, efficient, friendly lovely company. Love the hrv.

24. Juni 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Thanks for the awesome feedback!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Filter replacement

Contractor went out of his way to be helpful. Was friendly quick and efficient

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Great to hear! We’ll be sure to pass your kind words on to the team.

-The team @ HRV

Bewertet mit 1 von 5 Sternen

Our HRV has come apart

Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

24. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Hi Deborah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We’d really like the opportunity to look into this further and see how we can make things right.

We have requested your details but haven't heard from you. When you have a moment, could you please send an email to marketing@hrv.co.nz with your name, contact details, and address?

We appreciate your patience and hope to resolve this as soon as possible.

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Fantastic service and good advise.

Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

15. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Thanks for the high praise and recommendation! We’re glad we could help.

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Knowledgeable and professional

Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Thanks for the great feedback! We’ll make sure the team hear your kind words.

-The team @ HRV

Bewertet mit 4 von 5 Sternen

Friendly nature and informative

Friendly nature and informative and appeared to be knowledgeable in her role

4. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von HRV

Great to hear you found our team friendly and knowledgeable. Thanks for the feedback!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

HRV is a wise investment

Call centre is great. Helpful, friendly, proactive. Staff installing HRV were courteous, no hassles at all, great product. No condensation in winter, house cooled a bit in summer.

28. Februar 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Awesome to hear you’re enjoying the benefits and great service from our team!

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Very polite. Very helpful.

The young lady who serviced my HRV was super helpful and extremely polite. Thanks hrv. Great service.

1. Mai 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Thanks for the kind words! We’re glad she could help.

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Perfect service

Perfect service. Arrived on time, changed all filters, checked and tested the controls. Done in less than an hour. Very happy.

17. Juni 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Thanks for the great review! Quick and thorough is our goal.

-The team @ HRV

Bewertet mit 5 von 5 Sternen

Great service

Great service, happy with the product. Love the 'Burn Toast' option as it clears off all the cooking odour within minutes. The system works great with the moisture in winter, windows are dry and gives a fresh feeling when you breath as it maintains the temp inside the house. Very happy with the decision made to purchase this product.

6. August 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Love hearing how your system is making a real difference. Thanks for the great feedback!

-The team @ HRV

Bewertet mit 4 von 5 Sternen

We have a low roof without much crawl…

We have a low roof without much crawl space. the 1st person that arrived was a bit to big to be able to do the work in the space. An other person who we had had previously. he did a great job and was able to fix an issue we had had. Top marks to HRV for our service.

10. April 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Thank you for your review. We’re glad we could get the right person for the job in the end!

-The team @ HRV

Bewertet mit 1 von 5 Sternen

Extremely Disappointed – Poor Communication and Service

I’ve been very disappointed with HRV. The communication is severely lacking, response times are incredibly slow, and the whole process feels disorganised from start to finish. It’s frustrating that you're forced to go through HRV directly for all system repairs, with no flexibility to use independent technicians.

Given the ongoing issues and lack of customer support, I would strongly recommend considering another brand. There are better systems out there with more reliable service and better customer care.

15. Mai 2025
Bewertung ohne vorherige Einladung
HRV-Logo

Antwort von HRV

Hi Baz,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We’d really like the opportunity to look into this further and see how we can make things right.

Unfortunately, we haven't been able to locate your details in our system. When you have a moment, could you please send an email to marketing@hrv.co.nz with your name, contact details, and address?

We appreciate your patience and hope to resolve this as soon as possible.

-The team @ HRV

So funktioniert Trustpilot

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