Purchased a house with existing HRV system. Interestingly, soon after purchase we received notice from HRV that the system needed a service. ( detail was sent to house address and addressed to oursel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Mehr ansehen
We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... Mehr ansehen
Awesome company to deal with. My old unit was no longer working so the technician sent all details to my Insurance company not once but three times. When I finally got the claim done HRV Taranaki were... Mehr ansehen
Unternehmensdetails
- Heizungs- und Klimatechnikbetrieb
- Klimaanlagenanbieter
- Lieferant von Klimasystemen
- Anbieter von Heizkesseln
Vom Unternehmen geschrieben
HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.
Kontaktinformationen
Neuseeland
- 0800478123
- service@hrv.co.nz
- www.hrv.co.nz
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Return Customers
As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

Antwort von HRV
Honesty.
Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

Antwort von HRV
Continued satisfaction.
We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

Antwort von HRV
The people of HRV Northland are some of…
The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

Antwort von HRV
Experience and skill combined with good people skills.
The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

Antwort von HRV
HRV multiple products
When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

Antwort von HRV
Hrv Chch
They did exactly what they said, efficient, friendly lovely company. Love the hrv.

Antwort von HRV
Filter replacement
Contractor went out of his way to be helpful. Was friendly quick and efficient

Antwort von HRV
Was here when he said he would be
Was here when he said he would be. Did a great job and explained everything.

Antwort von HRV
Our HRV has come apart
Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

Antwort von HRV
Fantastic service and good advise.
Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

Antwort von HRV
Knowledgeable and professional
Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

Antwort von HRV
The installers were very efficient and…
The installers were very efficient and quick in their work. Pleasant to deal with,

Antwort von HRV
Friendly nature and informative
Friendly nature and informative and appeared to be knowledgeable in her role

Antwort von HRV
HRV is a wise investment
Call centre is great. Helpful, friendly, proactive. Staff installing HRV were courteous, no hassles at all, great product. No condensation in winter, house cooled a bit in summer.

Antwort von HRV
Very polite. Very helpful.
The young lady who serviced my HRV was super helpful and extremely polite. Thanks hrv. Great service.

Antwort von HRV
Perfect service
Perfect service. Arrived on time, changed all filters, checked and tested the controls. Done in less than an hour. Very happy.

Antwort von HRV
Great service
Great service, happy with the product. Love the 'Burn Toast' option as it clears off all the cooking odour within minutes. The system works great with the moisture in winter, windows are dry and gives a fresh feeling when you breath as it maintains the temp inside the house. Very happy with the decision made to purchase this product.

Antwort von HRV
We have a low roof without much crawl…
We have a low roof without much crawl space. the 1st person that arrived was a bit to big to be able to do the work in the space. An other person who we had had previously. he did a great job and was able to fix an issue we had had. Top marks to HRV for our service.

Antwort von HRV
Extremely Disappointed – Poor Communication and Service
I’ve been very disappointed with HRV. The communication is severely lacking, response times are incredibly slow, and the whole process feels disorganised from start to finish. It’s frustrating that you're forced to go through HRV directly for all system repairs, with no flexibility to use independent technicians.
Given the ongoing issues and lack of customer support, I would strongly recommend considering another brand. There are better systems out there with more reliable service and better customer care.

Antwort von HRV
So funktioniert Trustpilot
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