IDeal Car Centre Bewertungen 

It was a first for me when I bought a 2011 MX5 online! The risk was that I paid for it in full before seeing it.

Positives: Danny went to great lengths to point out blemishes and faults with the car. Bear in mind that it is an 11 years old car one does not expect perfection. The body marks were described with absolute honesty and there were no surprises. If anything, I expected a little bit worse.

The handover was excellent, I was collected from the train station by Ben who was polite and punctual and wee bit of an MX5 fan.

Danny was pleasant and explained everything in the handover.

At the end of the day, a fair car at a fair price.

Negatives: Nothing really to write home about. I asked if there were 2 keys with the car. Technically there were but both need to be refurbished.

The premises are minimalist but designed for out of town buyers, rather than passing trade.

The warranty is probably as much use as a chocolate teapot. A £500 limit only on big ticket, catastrophic events which are rare. Hopefully I will never have to test it!

I would not hesitate to use again. Nothing was over-promised.

Dan at ideal was a pleasure to work with. From our first visit he was professional open and upfront and so accommodating. He
was always on hand to answer my million phonecalls with questions and queries and made the whole car buying experience seamless and stress free. Fantastic service, thanks a million Dan

I have bought a Honda Civic from Ideal Car Centre and my experience with them has been outstanding. Sam has been always very approachable and accommodated all of my requests. As for the vehicle - so far I can’t fault it, it’s stunning

Thank you Sam & everyone at ICC.

Booked an appointment and drove down from Gateshead car was available on arrival for viewing.
Greeted by Daniel who was very helpful and friendly and offered me a very fair and good trade in deal that I was happy to accept. One hour later driving home in my new car.

It’s only a small place, not what I was expecting, but the salesman was very helpful and straightforward. It made it very easy.

Pleasure to deal with Andy, now a happy owner of a BMW M240i.

I bought a Fiesta ST from this place last month and it has been running sweet ever since purchase. I got a courtesy call from Danielle two weeks after the purchase to see how the car was and I really cannot fault it. Staff were polite and had a shock when I wanted to take the car that very same day and started rushing around to help me purchase the vehicle. I cannot fault the service at all... very quick, straight to the point, got my car within days and all expectancy set was met which is great customer service. Cheers guys!

Really great customer service from Danielle! Really easy transaction and really impressed with my new car, thanks! X

very friendly and helpful quick transaction thank you Danielle

Over the moon with my new car!, left feeling really assured and with plenty of information. Would definitely use again, fair prices and amazing customer service 🎉

I bought a mercedes from here 2 and half years ago and had nothing but problems with it since I bought it. It was already in the garage having to have repairs before I got it. There has been nothing but problems since the day I got it and they have refused to help and responsibilities with it. Very rude and ignorant sales men. I wouldnt recommend you come here for a car. Absolute joke of a place.

Excellent customer service spoke to a man about a car and he was pleasant and nice he explained evry thing needed to know about various vehicles would highly recommend using ideal car centre amazing company

I'd give 0 starts if there was an option for it!!! They've made my life hell in the past 3months. I have bought a ds3 from them ( on finance, thank god for that) on 20th of November. 4year old car advertised with low mileage and great condition. As soon as I had the car delivered, the driver told me that the parking sensors are not working, but I don't have to worry as the dealer is aware of it, and it's a minor problem what can be fixed it 20 minutes. The car was delivered at 8pm in pitch black which assured I couldn't carry out a test drive or an inspection of the vehicle.
The next morning I had the long waited drive of my first ever car, only to discover multiple issues with it (city brake not working and the main computer switching on and off every 2-3 minutes ( I am not exaggerating) and displaying different minor faults all the time, and there was no full service history either as they claimed in their advert.To cut long story short the dealer didn't admit to the issue,they were keep telling me lies about ordering parts and getting appointment booked . I had an independent mechanic carrying out an inspection to prove to them that the car is faulty. Obviously the report supported my claims. Still no help from them, warranty is not a thing there, communication is so bad, customer service is awful.
3 months later I got rid of the car with the help of the finance company. Just before the car was taken from me ( I never really used car) I had received a Safety Recall letter from Citroen claiming that the car needs an urgent update which will be done by the them for free of charge, I think that proves my point.
Horrible first car experience! AVOID THIS PLACE!!!

Terrible customer service. Firstly, I was made to pay in full for a car that I had never seen ‘because of COVID’ then they were inflexible on times I could collect the car. On the night I was picking up the car they were late arriving. There were scratches all over the car like someone had keyed it. Credit where credit is due, they sorted that and delivered it the next day. The car itself is nice and I’m happy with it. However, the parcel shelf in the photos is not in my car I told them this around 2 days after I bought it. It’s been around a month of me chasing them calling and texting and I’ve been lied to about having it ordered. They told me it had been ordered and when asking for confirmation the date on it was around a week ago, days after they told me it was ordered. All I get is ignored, passed around or blatant lies. All I want is a parcel shelf. Customer service is a very important thing, and Ideal car centre have some of the worst customer service I’ve ever experienced

Worst experience of buying a car in 20+ years. Wouldn’t recommend

Asked to book a test drive as they gave that as an option on a £9,000 car. They replied saying they couldn’t give one. We then replied saying okay no worries if we want it (travelling 80miles plus one way), then we will get back to you as it’s a big commitment driving that far without a test drive being possible, then an arsey review by a male was given saying we should have never messaged if we didn’t want it. Very interested in the car however not willing to spend that without a test drive(which is now possible under guidelines).
Even if we wanted this car we wouldn’t buy it from them, not giving them the cash £9000. Your loss mate, get some good and polite customer service and maybe you would be more successful

After written my Ds3 off due to accident, I was looking for Nissan Juke. Found my new car at Ideal Car Center Preston. Lee couldn’t have been more helpful, delivered my car to my door, taxed it sent log book of. I’m a Home Carer and needed to be back on the road quickly. Lee made sure I was? Can’t thank him enough and service recived brilliant. I bought my car from Ideal Trade Center Preston not IDeal car centre sorry to Lee for the confusion.

Brought a car from Andy and I can say the sale of the car was exactly how I wanted. As I’m based in London Andy sent me loads of pics and videos of the car so on the day of seeing the car and collecting it, it was shown as promised. Transaction took less then a hour and I was back on the way home with the car. Thanks for the car and thanks for the customer service. Would defo buy again from them.

Excellent service by Andy the site manager. Thank you

Made a purchase from the Manchester branch; a quaint little showroom which is easily accessible from the Manchester ring road. Ran by a team of friendly young lads with a " No pressure " attitude. Taken down the path of my willingness to commit before we were allowed to drive the car but I guess this is there way of filtering out the "timewasters" and I was there to buy so there was no point in hiding the fact. All in all a straightforward experience and Andy the manager made sure that everything was ready in a timely manner.