I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Mehr ansehen
Unternehmen hat geantwortet
Great car insurance and amazingly helpful staff throughout, even when it came to making a claim. The whole process was easy and painless.
Unternehmen hat geantwortet
This is the second year with the company. I have found their agents to be helpful but having no claims haven't had contact throughout the year so can comment on their claim handling. Somewhat perturbe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über iGO4
Vom Unternehmen geschrieben
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough , Vereinigtes Königreich
- 01733 308 235
- contact@igo4.com
- www.igo4.com
4,3
Hervorragend
8689 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use website
20. Februar 2026
Antwort von iGO4
Thank you for your kind feedback! We're delighted to hear that you found our website easy to use. If you have any questions or need further assistance, please don’t hesitate to reach out.
Kind regards,
Michelle @ iGO4
Antwort von iGO4
Thank you very much for your kind feedback! We’re delighted to hear that your car insurance process with us went quickly and efficiently. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Michelle @ iGO4
Guy on phone really helpful
Guy on phone really helpful. Took no more than 10 mins and also saved me money
19. Februar 2026
Antwort von iGO4
Thank you so much for your kind words! We're delighted to hear that our team member was able to assist you quickly and help you save money. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ iGO4
Not made a claim so far but dealing…
Not made a claim so far but dealing with these people has been easy and straightforward
16. Februar 2026
Antwort von iGO4
Thank you for your kind words. We're delighted to hear that your experience with us has been easy and straightforward. If you ever need assistance or decide to make a claim with us please don't hesitate to reach out. We're here to help.
Kind regards,
Michelle @ iGO4
I am insured with I go4
I am insured with I go4 . I have had an accident on Saturday. Two emails and numerous calls I haven’t been able to resolve nothing. I have been asking for a courtesy car, it’s Wednesday today and still haven’t got a car. I drive a Land Rover and I’ve given two Door two -seat car. I told i go4 I you require a five seat five Door car suitable for my every day use.
I use my car to pick up and drop my grandkids in regular basis throughout the week and needs to be able to fit to car seat which in the car they provided it impossible.
II also must drop my daughter and pick up from college every day.Also we are going on holiday this weekend which is four of us with four suitcases the car wouldn’t be suitable .I am very disappointed with I go 4 and I’ll make sure I’ll tell all my friends and all my family to make sure never ensure anything with them.Costumer services are so rude . I feel scammed the company is complete scam.
Please stay away from them.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iGO4
Thank you for reaching out and sharing your concerns. I am very sorry to hear about the difficulties you have experienced since your accident and that your courtesy car request has not been properly addressed.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can discuss this further with you.
Kind regards,
Michelle @ iGO4
Faceless business with hidden charges.
Faceless business, link provided on email to "contact us" upon your account page, does not link to anything, only option is for "help" pages which did not provide any details upon Cancelling an insurance policy at all.
I only managed to get a customer service email address because their website crashed and provided details to report it too.
Beware of hidden charges, cancelling car insurance came with a £55 charge, plus "other" charges of £40 which are not explained.
£95 fee to cancel a policy which costs a fraction of this each month is disproportional and unreasonable.
I would not recommend this business.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iGO4
Thank you for reaching out and sharing your concerns regarding the cancellation process for your policy. I apologise for the difficulties you've experienced with our website and the lack of clear information about cancellation charges.
We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can investigate further.
Kind regards,
Michelle @ iGO4
A good experience so far
A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such that I can continue to use IGO4 - we will see.
16. Februar 2026
Antwort von iGO4
Thank you for taking the time to share your feedback. We're glad to hear that your experience with our team has been positive and that we could assist you in resolving the discrepancy on your policy. We always strive to offer competitive premiums and excellent service, and we hope to continue providing you with great value at your next renewal.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
I found the RAC level of breakdown…
I found the RAC level of breakdown recovery misleading because it automatically selected a basic level when you selected Igo4More ,you look at all the check boxes and it suggests that it would be the highest level of recovery including HOME recovery due to the wording .(MORE) When I tried to check if it was the higher level ,it wasn't able to tell me in the Policy Doc descriptor .So it wasn't straight toward to rectify as I had to start again from scratch ,omitting any level of recovery until I got to the "add on options" it was only then that I was given 3 levels of breakdown recovery to choose from.
12. Februar 2026
Antwort von iGO4
Thank you for sharing your concerns regarding the breakdown recovery options for the Igo4More policy.
I understand that the automatic selection of the basic level, despite the wording suggesting the highest level of recovery including HOME recovery, was confusing and misleading.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us a private response with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Thank you
Kind regards
Chelsea @ Igo4 insurance
Antwort von iGO4
Thank you so much for your kind words. We're delighted to hear that you found our company honest and straightforward. At iGO4, we strive to provide the best service possible and your feedback means a lot to us.
If there’s anything more we can assist you with regarding your Igo4 policy, please don’t hesitate to reach out.
Kind regards,
Michelle @ iGO4
Really easy Insurance company to use…
Really easy Insurance company to use and resonanable prices
13. Februar 2026
Antwort von iGO4
Thank you so much for your positive feedback!
We're delighted to hear that you found our insurance services easy to use and reasonably priced. We strive to provide the best experience for our customers, and your kind words mean a lot to us.
If you ever need any assistance or have questions about your Igo4 insurance, please don't hesitate to reach out.
Kind regards
Chelsea @ Igo4 insurance
Antwort von iGO4
Thank you so much for your enthusiastic feedback!
We're thrilled to hear you're happy with our service. If you need any further assistance or have questions, feel free to reach out.
Kind regards
Chelsea @ Igo4 insurance
Insurance doubled and found an…
Insurance doubled and found an alternative elsewhere for £1000 less
11. Februar 2026
Antwort von iGO4
Thank you for reaching out to us via Trustpilot.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us a private response with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Thank you
Kind regards
Chelsea @ Igo4 insurance
Antwort von iGO4
Thank you so much for your kind feedback!
We're thrilled to hear that you found our service great and easy to use. If there’s anything else we can assist you with regarding your Igo4 policy, please don’t hesitate to get in touch.
Kind regards
Chelsea @ Igo4 insurance
Antwort von iGO4
Thank you for your kind feedback. We're delighted to hear that you appreciate our team's communication and dedication to assisting our customers.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ IGO4
Antwort von iGO4
Thank you for your feedback! We're delighted to hear you found our prices great. If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Antwort von iGO4
Thank you so much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you received excellent service.
If you need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Kind regards,
Chris @ iGO4
Antwort von iGO4
Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our service excellent. Your feedback means a lot to us.
If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
UX of website needs to be improved
I used confused.com to get insurance quotes. However, once I tried to proceed with the quote on your site, there was a list of optional extras: breakdown, windscreen, courtesy car, etc. However, as I already requested a courtesy car and legal, it was unclear as to why I was being asked to add an optional extra that I thought was already included in the quote. I also assumed that with a company name of iGo4 Electric taht you specialised in insuring Electric cars, so I was surprised that the breakdown service was so generic and not what I felt suitable for Electric cars.
10. Februar 2026
Antwort von iGO4
Thank you for reaching out and sharing your feedback. I apologise for any confusion caused during your quote process.
Regarding the optional extras such as breakdown cover and courtesy car, while some quotes may initially include certain features, our system occasionally prompts customers to confirm or add these extras to ensure the policy fully meets their needs. I understand how this could be unclear, and we’re continuously working to improve our quote process for a smoother experience.
If you’d like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we would be happy to assist with any queries you have.
Kind regards,
Michelle @ iGO4
The fact I have been with you for so…
The fact I have been with you for so long an my insurance keeps getting higher
9. Februar 2026
Antwort von iGO4
We’re sorry to hear you are not happy with the renewal premium offered to you this year. If you’d like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can discuss this further with you.
Kind regards,
Michelle @ iGO4
Antwort von iGO4
Thank you for reaching out to us via Trustpilot regarding your Igo4 Collection.
We appreciate your straightforward approach and are here to assist you with any questions or concerns you may have.
Please let us know how we can help.
Kind regards
Chelsea @ Igo4 insurance
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.