Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Mehr ansehen
Unternehmen hat geantwortet
The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Mehr ansehen
Unternehmen hat geantwortet
Best customer service it was fantastic very polite everything was done in 20 minutes Toni mcGarvey thanks
It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Mehr ansehen
Unternehmen hat geantwortet
As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.
Suite 1 + 2, Gordon House, Leicester street,, PR9 0ER, Southport, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Amanda thank you very much for helping me out and going over and beyond to get me a discount.

Antwort von Brown & Brown formerly InsureTAXI
Amanda was professional and easy to deal with. Another smooth insurance renewal. I think its my sixth or seventh year. Always competitive quotes.

Antwort von Brown & Brown formerly InsureTAXI
I have dealt with Sue over the last two weeks, she is brilliant. Highly recommended, cant do enough to help

Antwort von Brown & Brown formerly InsureTAXI
Great help, Sue goes out of her way for me.

Antwort von Brown & Brown formerly InsureTAXI
Very bad company, not honest and not clear with the taxi insurance cover. You are not covered to take goods, shopping, parcels and food. Even if you take a passenger to the airport, the luggage and belongings are not covered. You can't even deliver a letter, printer paper, car parts and no public liability. You get charged for the above mentioned extra. Insure taxi charged me £1365 for 1 year which I paid in full, after 6 months and 22 I decided to change with another insurance that will cover my car, passengers and their luggage, goods,
shopping and food(takeaway) and public liability. I had a refund of £341 instead of £565. this is their excuse for ripping me off of my hard earned money: minus administration fees and part discount reclaimed back total £224 without a final itemised receipt, bearing in mind that i had a long wait of 60 days. Insure taxi staff think that is normal to keep your money for 2 month without getting charged interest. All the time I've dealt witth the staff, they gave me the feeling that they want to get rid of me rather then solve the problem. I acted with good faith but I was ripped off and left very bitter about how I was treated.( I must acknowledge and congratulate "Martin" on 27/06/2025, I appreciate very much the help he gave me to recover the money. Many thanks)

Antwort von Brown & Brown formerly InsureTAXI
Lauren burdell for MD
renewed my policy today with Lauren what a credit she is to the company , super polite helpful proper class act , answered all my questions efficiently and clear. Lauren’s over all well mannered approach, will take her to the top

Antwort von Brown & Brown formerly InsureTAXI
I spoke with Sue Hartley on the phone regarding a premium the insurance company wants to charge me due to my insurance having to be cancelled, not by my choice. Sue has been helping me to deal with the situation and has been very supportive. Hopefully the complaint will end positively.

Antwort von Brown & Brown formerly InsureTAXI
Good service
Efficiency and politeness on the phone

Antwort von Brown & Brown formerly InsureTAXI
Straightforward and efficient

Antwort von Brown & Brown formerly InsureTAXI
Brilliant service and friendly customer

Antwort von Brown & Brown formerly InsureTAXI
Very professional and very fast replies to queries. Highly recomended.

Antwort von Brown & Brown formerly InsureTAXI
Genuine and straight to the point service.

Antwort von Brown & Brown formerly InsureTAXI
Like to say thank you as usual . Amanda as always was excellent, always helpful, professional knowledgeable, and nothing is too much to trouble .

Antwort von Brown & Brown formerly InsureTAXI
Excellent customer service from Lauren who renewed my insurance again this year. Nothing was too much trouble and she helped me get yet another great renewal price!

Antwort von Brown & Brown formerly InsureTAXI
Today, I got my taxi insurance renewed with the help and dedication of Toni (Renewal Sales Executive).
She was quite helpful by carrying me along through the renewal process and while in communication with the insurance company to clarify certain issues.
The experience was very much less stressful for me. Thanks a lot.

Antwort von Brown & Brown formerly InsureTAXI
I had my renewal and dealt with Lucy at first and then Toni McGarvey, Lucy was very good and did exceptionally well in getting me the right quote at a price that I was actually happy with which is very rare when dealing with Insurance.
Toni did my actual renewal and was amazing, she was quick, thorough and very polite. I was extremely happy with how I was dealt with and would recommend this company.
Toni is exceptional and a credit to the company. 5*****

Antwort von Brown & Brown formerly InsureTAXI
Hello today I had pleasure of dealing with Amanda Bailey to help me sort my insurance policy for next year Amanda was very professional and helpfull as much as she possible could she was very pleasant and easy to deal with made the whole experience alot easier for my self the customer so thank you big much Amanda a credit to your company

Antwort von Brown & Brown formerly InsureTAXI
Very friendly and helpful person ( Amanda Bailey) . Thanks

Antwort von Brown & Brown formerly InsureTAXI
I used insure taxi as a broker. Our car was stolen and had to make a claim. Just called them and spoken to Oliver Collard, in few minutes he sorted everything out for me. I had no hassle at all. I think Oliver Collard is a gem to the company. I am really happy I used Insure Taxi
I would recommend this company to all
Very good gyes

Antwort von Brown & Brown formerly InsureTAXI
Exceptional customer service from Lewis Evans, went the extra mile and helped me sort out an outstanding claim and even get me my ncb for that year. Shame price was more than my renewal or I would have switched over.

Antwort von Brown & Brown formerly InsureTAXI
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