★★★★★ Reliable, honest and stress‑free I was worried my claim for a lost ring would be difficult and slow, but Integra Insurance handled everything perfectly from start to finish. They accepted a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From ringing to place my claim I found the person I dealt with, extremely polite and helpful. My claim was settled quickly without fuss or complications. Nothing negative to say about my experience w... Mehr ansehen
The experience from start to finish has been seamless. The online claims process was straightforward and easy to use, making it simple to submit my insurance claim. The follow-up contact via both emai... Mehr ansehen
Very slow and unhelpful to respond. The stress was awful. No customer service at all.. Complained formally and have heard nothing. Told my case was closed but no one has discussed the complaint.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are an MGA based in the UK offering homeowner insurance products, specialist insurance schemes cover, as well as church and commercial insurance through our Congregational brand. Our products are offered exclusively through selected insurance brokers, intermediaries and well-established affinities. We focus on delivering a consistently high-quality experience and have a working ethos that places the needs of customers firmly at the heart of our business. We actively listen to customers to gain a clear understanding of what is important, ensuring that we constantly meet the requirements of customers, brokers and stakeholders.
Kontaktinformationen
Suite 2B, West Village, 114 Wellington Street, , LS1 1BA, Leeds, Vereinigtes Königreich
- 01274 700 800
- service@integra-ins.co.uk
- www.integra-ins.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Found this company to be very efficient…
Found this company to be very efficient when dealing with our claim. The whole process was clear and concise. Actual spoke to real people which was very helpful, clear advice and very prompt with dealing with the claim

Antwort von Integra Insurance Solutions Ltd.
Underground Pipe claim
Had a problem with an underground sewer pipe.
Repair company (Auger)appointed by Integra within hours of my initial contact.
Auger surveyor came and agreed valid claim. The repair completed efficiently with impressive skill.
No fuss, just solid 100% customer service from all parties.
A Very satisfied customer

Antwort von Integra Insurance Solutions Ltd.
All the people I spoke to treated me…
All the people I spoke to treated me with respect even though I am almost computer illiterate it took me a week to send the invoice but they were very helpful and patience was needed which they were Thankyou from an 82 year old

Antwort von Integra Insurance Solutions Ltd.
Transparent efficient service
Transparent efficient service. Work done to a good standard

Antwort von Integra Insurance Solutions Ltd.
Good on the whole
Good on the whole. But need chasing up to get a response to the claim.

Antwort von Integra Insurance Solutions Ltd.
Excellent service
What a fantastic ,quick and professional experience, from day of putting in my claim to getting my new iPad 9 days ,no fuss no inconvenience, just 10/10 experience, thank you

Antwort von Integra Insurance Solutions Ltd.
Slow process
We were not informed until after trying to obtain 3 quotes that Integra had recommended contractors. This slowed the process down. We made our original claim in mid-June and the work was finally undertaken in mid-September.
The process is still not complete as we feel the product installed is not correct.

Antwort von Integra Insurance Solutions Ltd.
Brilliant no hassle
Brilliant no hassle, never made a claim before, sent my claim and within the specified 5 working days I was reimbursed. Definitely recommend.

Antwort von Integra Insurance Solutions Ltd.
Not a positive experience
Three stars is being generous.
Not a positive experience. Throughout our claim we have had to chase Integra & especially their assessors, Mayday, for updates, (having to phone Mayday quite a few times saying we've emailed them as requested to upload proof, however, they dont look at their inbox unless prompted!)
There had been little feedback from either party on progess.
Although it has had a positive outcome we'll avoid this company as underwriters going forward.

Antwort von Integra Insurance Solutions Ltd.
My claim was a little slow to process…
My claim was a little slow to process but all done simply and easily to a successful resolution

Antwort von Integra Insurance Solutions Ltd.
A quick response was helpfulful
The quick response was really helpful. The loss adjuster was very clear and informative. The claim was settled sooner than expected.

Antwort von Integra Insurance Solutions Ltd.
wow wow wow 5 days from ringing the…
wow wow wow 5 days from ringing the claims dep
and i have my claim excepted. Was a silly accidental damage with my rather large tv. first time i have claimed was not sure what to do but this company integra are first class

Antwort von Integra Insurance Solutions Ltd.
Integra insurance have sorted my issue…
Integra insurance have sorted my issue with the main water supply to my property. They have been brilliant from start to finish listening to me handling the job follow up up to a high standard and complete satisfaction. Thank you very much for all stuff from admin team to labour I would highly recommend Integra.

Antwort von Integra Insurance Solutions Ltd.
Friendly and efficient
This has been the insurance claim with the least hassle I have ever made - although not made many. Friendly, straightforward and efficient.

Antwort von Integra Insurance Solutions Ltd.
HEARING AID CLAIM
Straightforward process had to download an email to their site to surport my claim but otherwise no complaints.

Antwort von Integra Insurance Solutions Ltd.
Easy to submit claim and estimates
Easy to submit claim and estimates. Got regular e-mails to let me know what stage the claim was at. Despite not speaking to any person there was a telephone number on each of the e-mails that I could call to speak to staff if I wished.
Whan claim was approved the money was in my bank account very soon after.

Antwort von Integra Insurance Solutions Ltd.
Good experience
Although took a long time to sort due to the nature of the claim the service through out was efficient and very pleasant personal. Particularly the decoration at the end was to a high standard and nothing too much trouble.

Antwort von Integra Insurance Solutions Ltd.
Waste of time ,got told was getting…
Waste of time ,got told was getting paid out early last week still waiting ,was on holiday a month ago and house flood from leaking toilet ,lost ever thing in living room etc ,still sat on deck chairs no flooring or any thing, that Mayfield or what ever u call it a joke to ,

Antwort von Integra Insurance Solutions Ltd.
Good service
I had an unexpected leak from an upstairs water pipe which brought down part of my kitchen ceiling. I contacted Integra to explain what had happened. I received a full explanation of what to expect and the process to restore my house to its original condition. The assessor came out within a few days following the repair of my leak. The process from then on went relatively smoothly apart from a hitch with the company sent to remove the sodden plaster from my walls, which was out of Integra’s control. I was kept informed of the next steps throughout the process. The only reason I dropped a star was because of the length of time it took to receive payment to cover the cost of repairs (plastering and redecorating). Otherwise I’ve been happy with the level of service received.

Antwort von Integra Insurance Solutions Ltd.
Communication with contractors
A very professional set of contractors.Communication was great especially the loss Adjuster
.

Antwort von Integra Insurance Solutions Ltd.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







