Jetonbank Bewertungen 29

Antwort von Jetonbank

Vor 7 Tagen

Dear Alexis,

Thank you for sharing your feedback. We understand how concerning it can be to experience delays when accessing your funds.

Please note that your case has been registered under reference number #3006845 and is currently being handled by our relevant team. In certain situations, accounts may be subject to additional review due to regulatory and compliance requirements, which can impact account functionality and transfer options.

We kindly ask you to reach out directly to your account manager or continue communication via our support team so we can assist you further and provide the most accurate update on your case.

We appreciate your patience and understanding.

Kind regards,
Jetonbank Team

Antwort von Jetonbank

5. März 2026

Dear Olivetreesartsales,

Thank you for your positive feedback.

We’re glad to hear that your account opening process was smooth and completed quickly. It’s also great to know you’re enjoying the crypto deposit options and the convenience of using your Visa card.

Thank you for choosing Jetonbank.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

16. Feb. 2026

Dear Murtaza Bohra,

Thank you for your feedback, and we’re sorry for the delay you experienced.

Our team has now contacted you regarding your application, and the necessary actions have been taken. If you need any further assistance, please don’t hesitate to reach out to us.

Kind regards,
Jetonbank Team

Antwort von Jetonbank

29. Dez. 2025

Dear Ahmad Babetti,

Thank you for taking the time to share such detailed and positive feedback.

We’re delighted to hear that Maria Sanchez has been a consistent and reliable point of contact for you since day one. Providing prompt, solution-oriented support is essential, especially in fast-moving business environments, and it’s wonderful to know that Maria’s availability and dedication have made such a strong impact on your experience.

Your comment about the overall banking experience being “10x better” truly means a lot to us. We’ll be sure to pass your kind words on to Maria and the wider team.

Thank you for your trust in Jeton Bank. We look forward to continuing to support you and your business.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

29. Dez. 2025

Dear Sam,

Thank you for sharing your experience with Jeton Bank.

We’re very pleased to hear that our corporate payment services have met your expectations, particularly in terms of speed and reliability. It’s great to know that both SEPA and SWIFT transfers are being processed faster compared to traditional banks, as efficiency is a key focus of our offering.

Thank you for your trust in Jeton Bank. We look forward to continuing to support your corporate payment needs.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

24. Nov. 2025

Dear Customer,

Thank you for sharing your feedback with us.

We’re very pleased to hear that Walyd provided you with exceptional service and support. Professionalism and helpful guidance are core to the experience we aim to deliver, and it’s great to know that he exceeded your expectations.

We appreciate your kind words and look forward to continuing to assist you.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

13. Nov. 2025

Dear Cristian Andalucía,

Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you’ve described.

We understand how frustrating it must have been to wait several months without receiving clear updates on your business account application. This is certainly not the level of service we aim to provide, and we are genuinely sorry that we fell short of your expectations.

Your comments about the review delays and communication gaps are extremely important to us. We are currently reviewing our onboarding and support processes to ensure that situations like this are addressed promptly and transparently moving forward.

Although we regret that your application was cancelled, we would be happy to look into this matter further or assist you again should you wish to reopen the process in the future.

Thank you once again for bringing this to our attention. Your feedback helps us improve.

Kind regards,
Jetonbank Team

Antwort von Jetonbank

13. Nov. 2025

Dear Keith F.,

Thank you for your positive feedback and for highlighting the range of services we provide.

We’re delighted to hear that you value both our traditional fiat banking options and our cryptocurrency services. It’s also great to know that our virtual and physical card offerings have been useful to you.

Your recognition means a lot to us as we continue working to deliver reliable, innovative, and user-friendly financial solutions.

Thank you once again for your trust and support.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

Aktualisiert am 13. Nov. 2025

Dear Danijel,

Thank you so much for your wonderful and detailed feedback.

We’re thrilled to hear that you find Jetonbank to be a modern and user-friendly solution, and that our platform’s speed and simplicity have supported your business effectively. It’s especially rewarding to know that your experience with our customer support exceeded your expectations.

Your kind words about Sara Skendo mean a great deal to us. We’re very proud of the personalized, attentive service our team provides, and it’s fantastic to hear that Sara has been able to guide you through every step with such dedication. We’ll be sure to share your appreciation with her.

Thank you again for your trust, your positive review, and for choosing Jetonbank. We look forward to continuing to support you and your business.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

13. Nov. 2025

Dear Yo,

Thank you for taking the time to share your positive experience with us.

We’re delighted to hear that your onboarding process was smooth and stress-free, and that Sara provided the professional and responsive support you needed. She is an excellent representative of our team, and we’re glad her dedication made such a meaningful difference for you.

Your kind words are truly appreciated, and we look forward to supporting you throughout your journey with Jetonbank.

Warm regards,
Jetonbank Team

Antwort von Jetonbank

24. Okt. 2025

Dear Przemek,

Thank you for your kind words and for taking the time to share your feedback.

We are very pleased to hear that you found our staff helpful and that Wirginia provided you with quick and effective support. We will make sure to pass along your appreciation to her and the team.

Your satisfaction means a lot to us, and we look forward to continuing to provide you with the best possible service.

Best regards,
Jetonbank Team

Antwort von Jetonbank

24. Okt. 2025

Dear Steven,

Thank you for sharing your positive experience and for choosing Jetonbank as your new banking partner.

We are delighted to hear that our onboarding process met your expectations and that you found the platform user friendly and efficient. It is great to know that Walyd provided you with clear guidance throughout, and we will be sure to share your kind words with him.

Your recognition of our digital capabilities and streamlined self-service operations means a lot to us, as we continuously strive to make business banking as seamless as possible.

We look forward to building a long and successful partnership with you and your company.

Best regards,
Jetonbank Team

Antwort von Jetonbank

17. Okt. 2025

Dear C.O.,

Thank you for your thoughtful and encouraging feedback.

We’re delighted to hear that your experience with Jetonbank has been so positive, from onboarding and support to managing foreign exchanges and transfers. It’s wonderful to know that our team, including Maria, Eddie, Margarida, and our leadership, have contributed to your satisfaction.

We also appreciate your mention of our digital asset services and are glad they have been valuable to your business operations.

Thank you once again for your trust and recommendation. We truly value your partnership.

Best regards,
Jetonbank Team

Antwort von Jetonbank

9. Sept. 2025

Dear Marcus,

Thank you for your feedback.

We’re delighted to hear that you find the Jetonbank platform reliable and true to its promise. It’s also great to know that our team, including Margarida, has supported you with responsiveness and transparency, qualities we consider essential in building trust with our clients.

If you ever need further assistance or have suggestions, please feel free to reach us at sales@jetonbank.com or via our Telegram channel t.me/jetonbank_bot.

Thank you for choosing Jetonbank.

Best regards,
Jetonbank Team

Antwort von Jetonbank

9. Sept. 2025

Dear Simon,

Thank you for your feedback.

We’re glad to hear that Jetonbank was able to meet your needs for multiple business accounts and that Urszula and our team supported you patiently throughout the process. Ensuring smooth onboarding, even when additional documents are required, is something we prioritise for all our clients.

If you need any further assistance or have suggestions, please don’t hesitate to reach us at sales@jetonbank.com or via our Telegram channel t.me/jetonbank_bot.

Thank you for choosing Jetonbank.

Best regards,
Jetonbank Team

Antwort von Jetonbank

9. Sept. 2025

Dear Cristina,

Thank you for sharing your experience.

We’re glad to hear that Miguel has been able to provide you with clear explanations and attentive support throughout the process. It’s great to know that you’ve found Jetonbank flexible and accommodating to your business needs so far.

If you need any further assistance or have additional feedback, please feel free to reach us at sales@jetonbank.com or via our Telegram channel t.me/jetonbank_bot.

Thank you for choosing Jetonbank.

Best regards,
Jetonbank Team

Antwort von Jetonbank

29. Juli 2025

Dear Paulino,

We’re sorry to hear about your experience and understand your frustration regarding the account opening process. Jetonbank accounts are designed exclusively for businesses and, as part of our compliance requirements, some applications may take additional time to review. We have also requested additional information from Trustpilot to locate your application and assist you further. If you wish to continue, please contact us directly at sales@jetonbank.com so we can review your case.

Best regards,
Jetonbank Team

Antwort von Jetonbank

11. Juli 2025

Dear George,

Thank you for sharing your feedback. We understand your concerns regarding IBAN allocation and correspondent banking partners.

At Jetonbank, we are committed to full transparency and compliance. For SEPA transactions, we issue dedicated virtual IBAN accounts to our business clients under their company name. This allows businesses to receive payments across Europe more efficiently and with clearer reconciliation.

For SWIFT transactions, we use pooled IBAN accounts, a common industry practice that enables us to provide global reach and competitive international payment options through correspondent banking partners.

We clearly explain these structures during onboarding and as we believe in setting accurate expectations from the start.

If you have faced any specific issues with our services, our team would be happy to assist you directly and address any concerns in detail.

Thank you again for taking the time to share your perspective.

Best regards,
Jetonbank Team

Antwort von Jetonbank

6. Juni 2025

Dear Anaïs,

Thank you for your kind feedback.

We are pleased to hear that managing multiple virtual cards through Jetonbank is easy and that the flexibility to instantly freeze or cancel cards adds value to your experience.

If you ever have any suggestions or require further assistance, please do not hesitate to reach out to us at sales@jetonbank.com or via our Telegram channel at t.me/jetonbank_bot.

We look forward to continuing to support your business needs.

Best regards,
Jetonbank Team