Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Unfortunately I never got past registration. Their “concierge” informed me, after a week, that my insurance was out of network. It is a Cigna network and I have called them twice; both times they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Unethical, doesn't reply to patients. Lavender has given me the runaround with billing after filing all claims incorrectly, impacting my care and ability to get refills on my medication. They don... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am going through a lot of betrayal from my family ... I am going up against my daughter this week in a trial because my almost 20 year old daughter went out of network on her medical expenses... Mehr ansehen

Bewertet mit 2 von 5 Sternen

They billed my insurance $250 on a high-deductible so I paid $250 per session but would've paid $200 w/o insurance. Scam. Billing department unresponsive for 1.5 weeks after my initial inquiry... Mehr ansehen

Unternehmen hat geantwortet

1,8

Mangelhaft

TrustScore 2 von 5

63 Bewertungen

5 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

If you're currently experiencing…

If you're currently experiencing suicidal thoughts, apparently that's grounds for rejection. They booked my appointment, went through all the steps with insurance, and then suddenly cancelled it and told me that I'd be better off finding support elsewhere, just because I listed that I've been having suicidal thoughts in my intake form. Seemed to completely ignore that I have a therapist already and I was just coming here for medication management, not for therapy. Gave me a list of two other recommended providers - one of which wasn't even another psychiatrist, but was a therapist group.

Might be a good practice if you can actually get in and if you're not experiencing severe mental health issues (seems pretty counterintuitive for a psychiatrist office though!). Feels like their policy encourages you to downplay your symptoms. Kind of ridiculous that they'd book your appointment before reviewing your intake form, anyways.

27. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Denied care for something silly

I was denied care for the sole reason that I’ve been prescribed suboxone. It’s pretty apparent that I’m still paying for mistakes I made years ago. I wasn’t expecting to be prescribed suboxone through lavender, I just wanted help with my other issues. Complete waste of time really.

22. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID- PHIL SHOULD NOT HAVE A LICENCE

AVOID- PHIL SHOULD NOT HAVE A LICENCE. Would honestly avoid this therapist (Phil) at all costs. Had a session with him via zoom and he told me, within 5 minutes and without the use of any diagnostic tool (thereby violating psychological practice procedures) that I do not have the disorder I am formally diagnosed with. This was extremely invalidating and led to a dramatic decline in my well-being and significant worsening of symptoms. Following this session I had an appointment with a qualified Psychologist whom I informed of my experience. She deemed Phil as dangerous as he was violating a multitude of ethical guidelines and operating procedures and should not have a licence to practice. I never thought I would leave therapy in a psychologically worse state than when I entered it, but this experience really shows how careful you have to be when selecting a therapist. Phil also appears to misunderstand mental health, claiming that he can ‘fix you’ within one session. After speaking to a vast number of therapists and learning about psychotherapy and counselling in my Psychology degree, I know this is absurd, reductionist and demonstrates a lack of comprehension of the complexity of mental illnesses. Phil frequently also tries to enter business ventures, including bitcoin, with clients which is a clear breach of professionalism and the boundaries of the client-therapist relationship. I am not the only one with these experiences, as I personally know multiple people and previous clients who have shared similar stories. Just to reiterate- AVOID. There are so many genuine and qualified therapists who will genuinely support you in a professional therapeutic relationship.

14. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I had an awful experience

I had an awful experience. They cancelled my initial appointment with little notice or explanation. They were incredibly pushy about having me fill out the intake form a full 12 days before the appointment. Sometimes people are busy! The customer service rep said I hung up on her, which is why the appointment was cancelled a second time. I didn’t hang up on anyone! When I did fill out the intake form (which is lengthy and requires I provide payment info too) they denied to see me without explanation as to why. Everytime I’ve called the customer service line it was busy. Still haven’t heard back. Total waste of time for an exercise that is already difficult to go through.

3. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very kind and affordable

Very kind and affordable. My provider, Melissa is so caring and I like that I can get my meds and therapy in one visit with one person. Highly recommend!

8. Dezember 2021
Bewertet mit 5 von 5 Sternen

Thank you!

My interview and initial onboarding were a pleasure! Thank you for the quick replies and thorough responses to questions I’ve had. I look forward to joining this wonderful community of NPs very soon.

8. Dezember 2021
Bewertet mit 5 von 5 Sternen

A wonderful company

A wonderful company. So communicative and generous, so easy to navigate scheduling and the 2 providers I’ve seen have been lovely, helpful and caring. Highly recommend 🙏🏼💗

8. Dezember 2021
Bewertet mit 5 von 5 Sternen

I am going through a lot of betrayal…

I am going through a lot of betrayal from my family ... I am going up against my daughter this week in a trial because my almost 20 year old daughter went out of network on her medical expenses... Sheena has been great with giving me coping mechanisms and taking each day as a brand new one!
I just love her positivity and her personality is just refreshing !
I am glad that I have found her !
Thank you Lavendar and Happy Holidays !

Sincerely,

Rachel Dieppa

7. Dezember 2021
Bewertet mit 5 von 5 Sternen

I found my amazing therapist through…

I found my amazing therapist through Lavender. I have been in therapy for many years now and have not felt so well matched before. The concierge team is always helpful and great at following up. I also appreciate the distanced counseling in the comfort of my home. Definitely recommend if you’ve been searching for the right fit!

7. Dezember 2021
Bewertet mit 3 von 5 Sternen

Need the therapy

Need the therapy, but unfortunately lavender doesn’t take emblem yet and it’s becoming hard to afford it even once a month.

1. Dezember 2021
Bewertet mit 5 von 5 Sternen

Contacting them/setting up appointment…

Contacting them/setting up appointment was super easy. The "concierge" service is nice and the person I emailed and spoke to on the phone is nice. They were very informative and answered my questions. I am looking forward to my appointment after this initial interaction!

1. Dezember 2021
Bewertet mit 5 von 5 Sternen

Great Service

Overall, Lavender has provided a great service during the remoteness of the pandemic. The concierge is very responsive and friendly, and even when I've had to cancel my scheduled sessions, they were always quick to ask if I was good on my medications.

1. Dezember 2021
Bewertet mit 5 von 5 Sternen

Amazing service

Honestly, the service is amazing. Currently in the middle of switching insurances, so not sure if they cover. If anyone is looking for very high quality mental health care from the comfort of home, this is the place to go.

30. November 2021

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