Bought recently a jordan 1 union and what i got is not the real deal.Shoes are way different from what is there on the site itself.Missing laces incorrect box wrong stitching etc.I sent a mssagexwith... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
At first I was skeptical about ordering but when I did I order 1 pair just to see how the product would turn out and to my surprise it was what they said it was ..I did the squeeze test it passed the... Mehr ansehen
Unternehmen hat geantwortet
🔥 Air Jordan 4 Retro SE Black Canvas – A Must-Have! 🔥 My Air Jordan 4 Retro SE Black Canvas are absolutely next-level! The premium black canvas upper gives them a sleek, rugged look, and the... Mehr ansehen
Unternehmen hat geantwortet
Great shoes I ordered the Jordan 4 white thunder, probably the best pair of UA will ever get everything on them checked out great the only difference it had a white material for the inside of the sho... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
JORDANFANATICS is the global e-commerce platform for sneakers. We have the widest selections and authenticity is guaranteed. Founded in 2011 by a crew of enthusiasts aiming to make sneakers more accessible to all consumers, JORDANFANATICS is a reminder that there’s a pair for everyone, regardless of brand, price, style, size, and function. Mission Statement – To inspire, equip & enable Sport hobbyists with the best value and broadest range of sporting products!
Kontaktinformationen
590 Prom. Du Centropolis, H7T3C2, Laval, Kanada
- +1 (252) 755-3380
- service@jordanfanatics.com
- www.jordanfanatics.com
3,8
Gut
353 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Definitely was side eyeing the whole…
Definitely was side eyeing the whole thing, but as the others I read… ALL PACKAGING and merchandise were official as can be. The shipping is crazy but they alert you every step of the way. Shoes are super dope 👍🏽 I would definitely try them out.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
SELLER NEEDS TO BE HONEST AND AND ADMIT REPLICAS
NEED TO BE HONEST AND JUST MAKE PEOPLE AWARE OF FAKE/REPLICA, WHATEVER YOU WANT TO CALL YOUR SHOES. THEY ARE "NOT" AUTHENTIC NIKE SHOES. DECENT REPLICAS AT BEST. IYKYK
31. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you for sharing your thoughts with us. We truly understand your concerns and appreciate your feedback. We want to be completely transparent with our customers and ensure that everyone is fully informed about the products they are purchasing.
If there's anything else we can do to resolve the situation or clarify any details, please don’t hesitate to reach out. We value your trust and are committed to ensuring your satisfaction.
I was skeptical... At first...
I ran across Jordan Fanatics on Facebook and was skeptical at first... I placed an order for a new pair of Jordan Retro 4's (2025) and thought the price was too good to be true... I was wrong!!! They were delivered via Fedex, got constant e-mail updates, and the shies are flawless!!!! Will DEFINITLY buy from again
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
IF ZERO STARS were available.
IF ZERO STARS were available.. This company AND the shoes are fake. I ordered 6 pairs of shoes, and immediately decided to investigate the company, and the products. " we guarantee they are authentic" I get in an email. Today, I received ONE of the 6 pairs I ordered. and they could not be more FAKE. call the phone number, Disconnected. despite the fact that they are fake, THE ONLY SHIPPED ONE OF 6 shoes. Scan the too small box, and the UPC code does not come up. ALSO, on Authentic Nikes the UPC code will be the same on the box, and on the shoe label inside. These are not. DO NOT FALL FOR THIS SCAM!!!!!! BEWARE!!!! RUN!!!
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
We're truly sorry to hear about your recent experience and completely understand your frustration. We take all feedback seriously and would never want any of our customers to feel disappointed or misled.
To help us look into this and resolve it properly, could you please share your order number or the email address used when placing the order? We want to review the situation carefully, including the shipping and product issues you've mentioned.
Please know that we’re committed to making this right and ensuring you receive the level of service and quality you expect. We appreciate your patience and the opportunity to address this.
Wack
I’m new to the sneaker game so I can’t tell the difference from a real to a rep online. I messaged customer service asking if their shoes are authentic they replied with yes all shoes are authentic……. And they definitely aren’t the real deal. They look good but they ain’t real….. My package took 21 days to arrive couldn’t track my package at all. I’m trying to return my shoes now. No one is replying back to my emails. Will not be ordering from this place again.
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thanks for reaching out and sharing your experience — we're really sorry to hear about the trouble you’ve had. We take all feedback seriously and always aim to provide a smooth and reliable experience for our customers.
At the moment, we weren’t able to locate an order under your name. If you could please share your order number or the email address used to place the order, we’d be more than happy to look into this and help resolve the issue for you as soon as possible.
We stand by the quality of the products we ship, and we’re here to make things right. Thanks for your patience — we’re looking forward to helping you get this sorted.
Fake Nikes, Fake return address for returns, thieves and liars...otherwise they are great.
I am writing to formally report and warn about the sale of counterfeit Nike sneakers by the website
JordanFanatics.com and their attempts to further defraud people by misdirecting them on returns.
I recently purchased a pair of Air Jordan "Flu Game" shoes from this Jordanfanatics.com, only to discover upon receipt that they were not authentic.
Prior to receiving the order, I conducted additional research and noticed several warning signs indicating that the site may be selling counterfeit products. However, my attempts to contact the seller for clarification were met with no response. When I requested to cancel my order, I was informed that it had already shipped.
Upon receiving the shoes, I immediately took them to a local sneaker dealer specializing in vintage Nikes for verification. They quickly identified the sneakers as inauthentic by comparing them to a verified pair of the same model. Key discrepancies included significant differences in weight, variations in color, and noticeable discrepancies in material quality.
In response to my complaint, the seller provided a certificate that purportedly verifies authenticity; however, the document contains no specific reference to the pair they sold me.
Additionally, in email correspondence, the company effectively admitted to selling a counterfeit Nike product to me, stating, “I sincerely apologize that the solutions we provided did not meet your approval. After carefully reviewing your case, I understand that our mistake led to your complaint.” My complaint was that the sneakers were counterfeit—an issue they acknowledged.
Although they initially agreed to issue a refund (IF I paid for shipping-imagine that, they knowingly defrauded me and want ME to pay for shipping) , they provided a return address linked to a different business—One of a Kind (OAK) in Quebec, Canada. Independent verification confirms OAK is unaffiliated with JordanFanatics.com, indicating an intentional effort to misdirect me and avoid issuing a refund. I also have an IM conversation with OAK representatives who confirmed
JordanFanatics.com is a fraudulent website using their address to perpetrate scams. Here is that IM dialogue with OAK. YOU the reader can look up OAK and ask them directly if they are affiliated with Jordanfanatics.com, they will tell you emphatically NO! -
I would like to the store here but Trustpilot will not allow it, but they are easy to find with a Duckduckgo search.
OAK - Hi there! Nice to see you We have a $15 promo code for new customers! Would you like to get one now?
Me - No, thanks.
OAK - No problem. I'll be here in case of any questions
OAK - Please introduce yourself:
Me - Is the Laval location also known as Jordanfanatics.com?
OAK - No! That is a fake website!
Me - They gave me this address to return shoes that I bought from them 590 Prom. Du Centropolis, Laval, Quebec H7T3C2, Canada
Me - That is the same address as the OAK store
OAK - It’s a fake website. They don’t refund the money. We recommend calling your bank and reporting it as fraudulent
OAK - If you want authentic shoes you can buy them direct from our website
Me - Interesting. Thank you. Have you had others try to return shoes to your store from them in the past?
OAK - Yes all the time!
Me - Interesting. I reported them to Nike already. I will call my bank and use this exchange as further evidence.
DO NOT BUY SHOES FROM THIS WEBSITE. If you just look at the web site closely its actually filled with red flags including the terrible AI testimony on the if you look where it states at the bottom of the homepage where it states "Abuot" (misspelling, red flag there) and a link under that "About us" (they spelled it right the 2nd time).
Its a bad joke and in hindsight I feel really foolish for falling for this. But hopefully you will take this to heart, check out my sources and make a better judgement than I did. They are liars and thieves and you WILL NOT get your money back from them, you will have to go through your bank and pursue them that way.
THIER REPLY IS A LIE! THEY GAVE ME FAKE ADDRESS TO SEND THE SHOES TO. THERE IS NOWHERE I CAN SEND THE SHOES BECASUE THE ADDRESS THEY PROVIDED IS TO A DIFFERENT BUSINESS. HOW CAN I RETURN SOMETHING TO A DIFFERENT STORE AND EXPECT THEY WILL MAKE IT RIGHT? HERE IS THE ADDRESES THEY GAVE ME - 590 Prom. Du Centropolis, Laval, Quebec H7T3C2, Canada
LOOK IT UP! AND THEN CONTACT THAT BUSINESS AFTER YOU LOOK IT UP AND YOU WILL FIND ITS A BUSINESS CALLED ONE OF A KIND. THEY WILL TELL YOU JORDANFANATICS.COM IS FAKE. THEY ARE LIARS AND THIEVES AND IF YOU GIVE THEM YOUR MONEY YOU WILL NOT GET IT BACK BECAUSE THEY GIVE A FAKE ADDRESS TO SHIP IT BACK TO. DO SIMPLE RESERCH ON YOUR OWN. DO NOT TAKE MY WORD, look for yourself. They are committing fraud and continue to do so WITH THEIR REPLIES ON TRUSTPILOT.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
We are truly sorry to hear about your experience and regret that we could not reach a satisfactory resolution together. At JordanFanatics.com, we take all concerns seriously and are committed to resolving disputes in a fair and professional manner.
As soon as this customer contacted us, we promptly acknowledged the complaint and offered a full refund upon return of the product. Unfortunately, despite multiple attempts to coordinate the return process, the customer declined to return the item, while still insisting on a full refund. Without receiving the product back, we are unable to complete the refund process, which is a standard and fair practice in retail.
We understand how frustrating it can be when expectations are not met, and we have taken steps to review this case internally to ensure our service continues to improve. We remain open to communication and a proper resolution, but it’s important that both parties cooperate in good faith.
To all our customers: We value your trust and are always here to address concerns transparently. We encourage anyone with questions to reach out to our support team directly—we are here to help.
Skeptic turned Believer!!!
I was a skeptic at first especially with some of the bad reviews but I got my Jordan 4 rare airs and they are absolutely authentic the packaging was impressive had all the extras. Only reason for the 4 instead of 5 star is because of the shipping process. I don't know why but they send you a FedEx tracking number that just says label created for about a week then send you Canada post updates stating it's coming into the US then after a week the FedEx says they have package and it's from somewhere in Asia. Hong Kong Korea TW Japan which is alright I mean most the shoes come from over there anyway but it's just confusing and you gotta be patient. If they fixed that it'd be 5 star easily!! I am still going to be loyal customer cuz I've gotten 3 pairs from them now and all our legit with fantastic price so it's worth the wait!!! Hope this helps! Love JORDANFANATICS!!!!
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
Great Shoes!
Fast shipment, good customer service and great shoes!
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
The continuing of bad service I send…
The continuing of bad service I send back the AJ9 to the address provided from above Jordanfan but it no consignee on who supposed receive the package FedEx send it back to my address what business is going here Ashley the worse first Alice now this how do you people run a business in retail Christ the Lord the incompetence is gross test
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
First and foremost, I want to sincerely apologize for the trouble you've experienced with the return of your AJ9s. I completely understand your frustration, and I truly regret that this process has caused you so much inconvenience.
It seems there was a delivery issue with FedEx not being able to locate the consignee, which led to the package being returned to you. This is certainly not the level of service we aim to provide, and we are very sorry that it happened.
We’re also reviewing this internally to ensure such issues don’t happen again. Your feedback, while tough to hear, is appreciated—it helps us do better.
Thank you for your patience and understanding. If there’s anything else we can do to make this right, please don’t hesitate to let us know.
After contacting them about me needing…
After contacting them about me needing a bigger size, they told me they would send me a paypal invoice for me to send $90 and they would send a bigger size and for me to keep the smaller shoes. I agreed but now I'm being ignored and they never emailed me the invoice. So at this point I just want to ship the shoes back and get my money.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for reaching out and sharing your experience with us — we truly appreciate your feedback.
After looking into your order, we can confirm that we have already sent the PayPal invoice to you. So far, we haven’t received your payment yet. Once the payment is completed, we will immediately arrange the shipment for your new size.
If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at service@jordanfanatics.com.
Thank you again for your patience and support — we’re here to make sure you have the best experience possible!
After buying seven different pairs of…
After buying seven different pairs of Jordans through Jordan fanatics, I am definitely pleased with not only the shoes themselves and quality, but the shipping and response time!! Thank You for being AWESOME 👍🏼
21. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
5️⃣⭐️'s Isn't Enough... Thank You Jordan Fanatics
As a middle-aged 'sneaker-head', I have owned hundreds of pairs of classic shoes of various brands, but none cherished more than my Jordan's. I had a 38 box collection of new - 3 through 14's before I left NYC for good. 9/11 happened. There went the bulk of my work. 10/17 happened, and my crib was robbed. Thousand of dollars worth of original Air Jordan's collected from 1988 to 1999/2000. All of the best shoes... actually worn by MJ in battle! Over 25 Million $$$ if I had them today.
Thanks to Jordan Fanatics, I have rebuilt a significant collection re-released versions based on the originals I once owned, and it brings back great memories of my youth. Being FRESH everyday in top-FLIGHT - Premium Jordan gear from head to toe. The women. The good times.
I can't thank Jordan Fanatics enough for giving me an outlet to nostalgia! ❤️
20. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
This is amazing it paradise
This is amazing it paradise
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
SCAM Save your time and money
Never received shipping receipt until after they "claimed it was delivered"...they provided a bogus picture (not my door) with a bunch of pairs of shoes in front of it, I actually bought one pair... SCAMMM
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you very much for your feedback. We’re truly sorry to hear about your delivery issue and understand how frustrating this situation must be for you.
We have already contacted the shipping company to investigate the matter further. Our customer service team has also reached out to you regarding this issue. In order to proceed with a compensation or resolution, we kindly ask for your cooperation in providing the official claim or case number from the shipping carrier.
Once we receive that information, we will be able to move forward with the appropriate solution for your case.
We sincerely apologize again for the inconvenience and appreciate your patience and understanding as we work to resolve this.
2 orders and 10 pairs of sneakers later…
2 orders and 10 pairs of sneakers later - very impressed with the service and product. 3rd order already on the way.
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
Jordanfanatics beware pleeese do not…
Jordanfanatics beware pleeese do not attempt to buy anything from this site they lie over and over again and insist they have shipped your package when indeed they only got a shipping label however it never goes to transit they have no live customer service agents and repeatedly send you and answer your email with automated services. I have been waiting on 2 orders for over 2 weeks and still have nothing and have paid over $300. They are flat out scammers and some customers even insists their sneakers are replicas. They send you bogus fedex tracking numbers and tell you your order will ship in 24 - 72 hours but never happens then they say the sneakers are being shipped from
Canada when in fact the label is created in Hong Kong. I am so frustrated and hope this saves someone the headache, frustration, and financial loss!!!
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for reaching out and sharing your concerns with us. We sincerely apologize for the delay in your orders and any frustration this may have caused.
Unfortunately, due to customs inspections, your sneakers experienced an unexpected hold in transit. We understand how frustrating this can be, and we want to assure you that we have already arranged for a replacement shipment. The new tracking number has been sent to your email, so you can track your package closely from now on.
We truly appreciate your patience and understanding as we work to get this resolved for you. Again, we apologize for any inconvenience, and we’re grateful for your feedback—it helps us improve.
If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Amazing shoes
Amazing shoes l, great quality and I've already bought 5-7 pairs of sneakers from!
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
Shoes are nice ...shoe guy .com
Shoes are nice .... and look fabulous 👌
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von Jordan Fanatics
Thank you so much for your kind words about our company! We’re delighted to hear that you’re pleased with our product and service. Your feedback not only supports us but also provides valuable insights to those who are still considering their purchase. It helps them make informed decisions and reassures them about the quality and support they can expect. We truly appreciate your support and look forward to continuing to serve you and others with the best quality and service. Thank you once again!
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.