My first two attempts to register with Kaleidoscope, even after advice from customer services, who did try, were unsuccessful and I almost gave up. However, after a week I thought give it another go,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I placed an order with a code which included 20% discount and free delivery, only to find that the item I ordered was exempt from any discount. I have been with your company for a number of years and... Mehr ansehen
Ordering was straight forward. Item was in stock. Kept advised of dispatch and delivery information. Item arrived next day - earlier than expected. Very pleased with tankini. Good colours and good... Mehr ansehen
I find Kaleidoscope good value. Orders arrive quickly and refunds are dealt with quickly too. Like anywhere sizing is a bit hit and miss as it differs between brands but it's easily sorted. Straight f... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
A layer of lace here, a splash of colour to catch the eye. If you prefer fashion with flavour, you’ll love the detail on show in the Kaleidoscope collection.
Kontaktinformationen
Vereinigtes Königreich
- 0333 200 8018
- www.kaleidoscope.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I love the outfit that I ordered
I love the outfit that I ordered.
The fit is perfect..
The quality is very good.
Was a bit disappointed when I ordered the outfit as at the checkout it didn't take the discount code. So had to pay the full amount!
The delivery was good
The delivery was good. Only problem I had was the package was damaged this is prestant and the box is broken and ripped
I have had no account with kaleidoscope…
I have had an account with kaleidoscope for years. Never had a problem until recently trying to get hold of their Customers Service. It is at times appalling. They don't have an email system. Otherwise I have no other complaints about Kaleidoscope
Delivered as requested
Delivered as requested , on time and respected property, Thank you.
always reliable when ordering goods
Fast easy great items
Fast easy great items. Lovely night wear for my cancer operation coming up x ty
Excellent customer service
Excellent customer service
Great range of products
"Together Christine Pink cord dress…
I purchased the "Together Christine pink cord belted dress". The quality of this dress is excellent and the fit is perfect. I am so happy with this dress.
Always great service
Always great service, quick delivery,
Always a very good experience with…
Always a very good experience with ordering, and delivery of all goods, this time both pairs of trainers are very good and the dress is perfect for the occasion. Looks very good, excellent quality.
Hassle free shopping
Hassle free shopping, plenty of choices and a very easy ordering system
Poor processing and delivery
The range of clothes is brilliant, so is the quality and with regular discount offer codes it's a great way to shop. However delivery is expensive and takes longer than most other companies I use. I shop online for everything from toiletries and skincare to jewellery and shoes. I usually receive my parcel within 2-3 days. Kaleidoscope is usually 5. My last 2 orders have been worse than usual - 2 months ago I had notification that my parcel was on the way via Evri. 3 days later and no update from Evri. I eventually received notification from Kaleidoscope that my order was delayed. I waited and had another notification to say my order was lost in the system somewhere. I waited. Nothing for a further 2 days. I called and the onus was on me to say whether I wanted a refund or the parcel to be resent. I eventually got what I'd ordered but it took 12 days. I blamed Evri initially but I've just made another Kaleidoscope order and the exact same thing happened and I'm still waiting for part of the order, a week later, with no notifications about the delay or when it might be despatched. The delay was shorter but still. Not any if the other 4 parcels delivered by Evri last week was delayed. Maybe it's just coincidence but given the cost of delivery and the generally longer turnaround time, these recent experiences have made me less likely to shop with Kaleidoscope.
Great shopping experience ..Easy to…
Great shopping experience ..Easy to place an order
.was kept in the loop about my parcels progress Parcel arrived within days and I was very happy with my item
Easy smoth transaction
Very good company.
I love looking at the items that are on the kaleidoscope page, really lovely clothing at a very good price and are always well made. Also the household and bedding are exceptional, delivery is always excellent.
Evri delivery late by 2 hours with no…
Evri delivery late by 2 hours with no communication, I was out when it came and in the photo it has been left outside under a communal porch. Don't know if it will still be there when I get back after the weekend.
Excellent delivery service
Excellent delivery service,and choice of goods, wish shoe sizes came in half sizes
Great choice of merchandise reasonable…
Great choice of merchandise reasonable prices and good quality and service.
Beware of cash refunds
I have been a customer for many years and whilst there have rarely been issues, unfortunately this time was different. I placed an order and paid for it on my cash account via my bank card. I placed another order after mine and paid with my husband's bank card. I returned my order as not suitable for a cash refund but, I later found out after numerous phone call to Kaleidoscope and then to my bank which involved emails as proof of order, return etc, that the refund was issued to my husband as that was the order after mine. Does that make sense or is it just me? The email confirming the refund states it will be returned to the original payment method, it most certainly wasn't, what a ridiculous system!!
WARNING
WARNING: Avoid this company.I placed an order in early August for £233.09 and it has been an absolute nightmare. I received split-up pieces (just tops or just bottoms) followed by accidental duplicates. I only kept one bikini worth £43.25, meaning I am legally owed £189.84.Their refund process is completely chaotic. I received one bank credit and three separate cheques that don't add up to the correct total. Worse, the bank branch confirmed the cheques didn't look like standard cheques and wouldn't scan on my mobile app.I have quoted my Compliance Case Reference Number across Live Chat, phone, and emails, but I am now being completely ignored. Shocking, unorganised, and abysmal service. Still waiting for my remaining balance and a goodwill gesture.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








