We had the pleasure of meeting Andy also known as Andy Shaky Hands 😂. If your after an expert technician to drill through a cable and blow your electric's Andy’s your man! Jokes aside Andy was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Today I had a young man attend a fault in Keswick, Cumberland. The job was much bigger than snticipated as another company had snipped off our copper cable & used it to pull their fibre cable into pos... Mehr ansehen
Do not use Kelly's on behalf of Openreach. The most shoddy unprofessional job I've had the misfortune to come across. On the 4th September they were employed to install full fibre broadband here. Th... Mehr ansehen
I had Justin fix my bt hub and phone which didn’t activate as promised . Delightful young man , very helpful and did a proper job !!
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Kontaktinformationen
Vereinigtes Königreich
- 02084240909
- trustpilot@kelly.co.uk
- www.kelly.co.uk
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Jayson was very methodical in finding…
Jayson was very methodical in finding the fault and explained everything to me
So its a 5star from me
He explained it could be router as its 8 years old and should be replaced if problem continues
Hossain was really helpful and…
Hossain was really helpful and efficient. Really kind! I’m really happy with the outcome. Thank you so much Hossain!
Really good service from Brandon
Really good service from Brandon. System and problem well explained and got to the root of a long running equipment issue with our very slow broadband.
Nice manner too which made the visit all the more positive.
Nicky Shaw csme to sort out my wifi…
Nicky Shaw csme to sort out my wifi connection and router problem. Very helpful and problem sorted. Thank you
Maddi.
Liam Roberts was a great engineer
Liam Roberts was a great engineer, sorted my issue and walked me through the process as he did so. Would highly recommend.
Hossain is polite and peroffesional
Hossain is polite and peroffesional. He is friendly. Thanks
I couldn’t be more impressed with the…
I couldn’t be more impressed with the service I received today. The broadband engineer, Abdul Odushoga was punctual, professional, and incredibly knowledgeable. He quickly identified the issue and clearly explained what needed to be done, making everything easy to understand.
The work was carried out efficiently and to a very high standard. He made sure the connection was fully tested and running perfectly before leaving, and he even took the time to answer all of my questions.
Friendly, respectful, and thorough from start to finish — a real credit to the company. Thank you for restoring my broadband so quickly and smoothly!
WiFi connection…
I had a problem with my WiFi connection 2 days after reporting the fault, Engineers were sent out. The engineer Brandon couldn’t have been any more helpful. He advised what he thought the fault was . Then explained how he’d fixed the fault. I couldn’t be at home the whole time of the visit. But I was kept up to date throughout Brandon being there.
Stefanos went above and beyond
Stefanos went above and beyond, can’t thank him enough for his help today.
Normands gave a very good service .
Normands gave a very good service he was polite and efficient explaining what was wrong and then fixing the problem.
Talked about the issue and explained
Talked about the issue and explained - completed fast and well. Great and Experienced service from Abdul
Odushoga
Hossain was very professional &…
Hossain was very professional & knowledgeable , he explained everything clearly and finally solved the problem. Thank you hossain for such a great service.
Brandon and Scott found an issue with…
Brandon and Scott found an issue with my broadband, and fixed it. Service was great!
Brennan kept me in touch with his…
Brennan kept me in touch with his arrival and was very friendly and informative when he arrived, the work was completed and again he informed me of what was happening, great service
Hossain is polite and…
Hossain is polite and peofessional.thank you
The engineer Brennan was amazing nice…
The engineer Brennan was amazing nice guy and got the job done thank you so much for fixing my Internet
First class service
First class service. The engineer Charlie Shoesmith identified the problem quickly to a connection box on the telegraph pole. Replaced box, and ran tests. All up and running. Thank you for a speedy resolution.
Review of Kelly Group visit
The engineer, Normunds who visited today was brilliant. Bang on time and very patient when explaining to me the problems with our connection and what was needed to sort this. He was also able to deal with the awkward location of our master socket and hub (in two different loft hatches!) without any problems or complaints!
On time and very professional
Hossain is a great engineer very polite and helpful & solved the issues we were having.
Hossain has been very helpful & gone…
Hossain has been very helpful & gone above & beyond to complete this work. I am really grateful for his help. Fantastic customer service!!
I’m a happy customer 🙏🏻
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