Kennedys Hardware Online - 5+
First time using Kennedys Hardware store Online.
Ordered a Hyundai 5-IN-1 PETROL MULTI-TOOL HYMT5200X system.
As this was my first time ordering, I got sent a one time code for €15.
Also, they had the cheapest online price in Ireland and free delivery for purchases over €99 - so all in, best value locally and online I could get for what I was looking to buy..
Processed my order on Sat 07/06 and received delivery via An Post on Thursday 12/06 - very quick turnaround - 3 Business days.
I had emailed to get a tracking number as my order status had changed to Shipped on my account but had not received a shipping email with tracker.
All in all - good prices (Best online in this instance), fast delivery, prompt email response from store - very good experience all round.
Will use them again 100%.
Some small niggles re online that they may be able to change -
1. Delivery Info states they use DPD but delivery received via An Post (no issues).
2. Your Orders in Order history on account don't let you click in and view your order itself. You do get a PDF invoice on email via ordering so need to keep it.
3. No Shipped email received - bar emailing CS, you have to wait for An Post to let you know they have the item for shipping.
Like I said, these are only small niggles that would elevate the online experience if resolved.
5+ rating...