Kids Planet Day Nurseries Bewertungen 

202
•
TrustScore 3.5 von 5

3,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ultimately we chose Lytham Lodge because they have an organic allotment. We feel a great importance that our son learn about organic food and the source of vegan produce. We love the location of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Beautiful setting with fantastic staff My granddaughter has such a lovely time here and they learn so much from udeskol.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My child has attended Kids planet since a baby. We have had complaints about the way it has been run if every room they have been in. They are money grabbing, wanting extra fees off you all the time.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Staff at the Sandbach branch park their cars inconsiderately along Sunnymill Drive, often on the pavement forcing parents with buggies and wheelchair users into the road. Road markings are ignored... Mehr ansehen

Unternehmensdetails

  1. Kinderkrippe

Vom Unternehmen geschrieben

Kids Planet Day Nurseries are an award-winning independent, family-led group of over 240 nurseries providing the highest standard of early years education and care. Each of our teams are committed to creating a unique, safe and secure environment where children are at the heart of everything we do, ensuring families feel secure and at home within our nurseries.


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

202 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 52 % seiner negativen Bewertungen beantwortet

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3,6

Alle Bewertungen

(202)

47 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

An amazing team

An amazing team. My daughter sees everyone there as part of her family. A caring team all work so hard together. So flexible. Would definitely recommend

21. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your wonderful review, Tayba!
We’re delighted to hear how much your daughter loves being at nursery and that she feels so at home with our caring and hardworking team. It’s fantastic to know you value the flexibility we offer, and your recommendation means the world to us

Bewertet mit 5 von 5 Sternen

Happy son

My son goes to Mansion House Kids Planet. He's very happy there. Management is great too.

20. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your lovely review, Mrs Quynh Trang To!
We’re so pleased to hear how happy your son is at Kids Planet Mansion House and that you’ve had such a positive experience with the management team.
Your kind words mean so much to us, thank you for sharing!

Bewertet mit 1 von 5 Sternen

Previous employee

The whole company completely ruined my mental health and they do not care about anything other than getting as many families in so they can make as much money as possible even when they don’t have the staff for the amount of children. Staff are treated like slaves and are expected to do so much with no appreciation or thanks. Staff are so under paid for everything that they do. The work pressure is far to much for anyone to cope with and been expected to do all the key children’s daily snapshots and assessments alongside everything else and being sent to other nurseries all the time as they are short staffed. The constant pressure from knowing that the QIV (like an internal ofsted) is so stressful and overwhelming. The staff can’t take much more. It’s no surprise we are all leaving.

14. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your feedback. We are sorry to hear about your experience and take concerns like this very seriously. At Kids Planet, we strive to support our teams and ensure a positive working environment. If you would like to discuss this further, please contact us at hr@kidsplanetdaynurseries.co.uk, and our HR team will be happy to assist.

Bewertet mit 1 von 5 Sternen

PROFIT PROFIT PROFIT

Kids planet recently took over my children’s nursery, as by the sounds of it many others. The company set about carpet bombing the place to put their stamp on it. The fees increased, a ghost fee for ‘consumables’ was added, total funded hours decreased and they brought all of this lifeless brown and beige furniture in to the rooms. Here’s something that may be shocking, kids don’t care about what the furniture looks like, they want colourful and inviting atmospheres. You’re a corporate beast who are sucking the life out of the nursery I once loved my kids going to. Incredibly disappointing all to try to appease the shareholders.

The kids now dislike going to nursery, they cry whenever we drop them off (they used to be so happy going) and cry whenever they get picked up.

The only saving grace is the staff have largely remained the same.

If you see a nursery is run by Kids Planet, I would strongly advise against selecting it.

16. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for sharing your feedback.
We’re sorry to hear about your concerns and the impact this has had on your experience. We’ve sent a request via Trustpilot for your contact information so we can better understand the issues raised and identify which setting this refers to. Once we have this information, we’ll ensure your concerns are shared with the relevant team.
Thank you for bringing this to our attention.

Bewertet mit 3 von 5 Sternen

Lovely staff, Rooms need upgrading

The staff are really lovely which is the main reason I choose the nursery. The manager and the room staff are are super friendly and helpful.
However the facilities are in need of upgrading.
The rooms are dark and grubby. The rooms need painting, a good clean and some new toys and equipment.

7. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for sharing your feedback, Kate.
We’re so pleased to hear your kind words about the team, and it’s great to know the staff have made such a positive impression. We’ve sent a request via Trustpilot for your contact information so we can find out which setting this refers to and address your concerns with the relevant team. Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Kids Planet Apley

Every parent dreads the day their child starts nursery. I know I did! All my worries melted away when I receive constant updates and pictures throughout the day of she’s getting on. The team at Kids Planet Apley are amazing, they provide a safe and welcoming environment. Immaculately clean and brilliant stimulation provided encouraging constant learning. Excellent menu choices, plenty of variety. My daughter has come on leaps and bounds, can honestly say she has made such progress. She has such a special bond with Sophie and Amber it’s lovely. I can’t recommend this nursery enough for any parent in search of one. Only positive feedback from me.

13. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your lovely review, Sophie!
We’re so pleased to hear how much you value the care and updates provided by the team at Kids Planet Apley. It’s wonderful to know your daughter has made such fantastic progress and built such special bonds with Sophie and Amber. Your kind words mean so much to us, and we’re thrilled to have made your nursery experience such a positive one.
Thank you for recommending us!

Bewertet mit 1 von 5 Sternen

Profit is King

Kids planet has recently taken over my daughter’s nursery. The service standard has fallen noticeably and I fear that the nursery is not operated with the end user in mind with more focus on profit.
I am less than impressed to say the least with several matters since the hand over has taken place.

To confirm my issues are not solely around billing and invoicing, clearly misinterpretingy email correspondence and have not telephoned me as requested

13. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for sharing your feedback, Jess.
Following your response to our Trustpilot request, we understand your concerns relate to invoicing issues. I have since forwarded this to our Billings and Collections team, who have now been in touch with you to discuss the matter further.
Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Kids Planet Apley

The staff at kids planet apley are not only incredible kind and welcoming. They strive for our children’s greatness and learning. My son has come out of his shell an immense amount since being apart of kids planet apley. I wouldn’t send my kids anywhere else.

Holly, is an incredible manager with a great amount of patience & decorum

13. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your wonderful review, Louis!
It’s fantastic to hear how much your son has grown in confidence since joining Kids Planet Apley. Our team works hard to create a welcoming and nurturing environment, and it means so much to know you value their dedication to your child’s learning and development. We’re also thrilled to hear your kind words about Holly, she’ll be so pleased to know her patience and leadership have made such a positive impression.
Thank you for sharing your experience and for your trust in Kids Planet Apley!

Bewertet mit 5 von 5 Sternen

Kids planet Apley - Amazing

My child has been attending kids planet Apley for just over a year. They made the settling in process so easy and made me feel at ease and reassured leaving my little one! She has made so much personal, social and emotional progress since attending nursery! I couldn’t be happier with how she is doing and the main thing, she is happy! She LOVES going to nursery and will ask throughout the week and weekend if she can go to nursery today! The staff care about the children and keep you up to date with how they are doing! I have just increased the number of days my daughter is doing and she is continuing to thrive! She has just moved into a new room and the staff have made the transition so easy and she has settled wonderfully! I can’t thank them enough for all they do!

13. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your amazing review, Abbie!
We’re so delighted to hear how much your little one loves her time at Kids Planet Apley. It’s wonderful to know that the settling-in process helped put your mind at ease and that she’s thriving both personally and socially. Hearing how excited she is to come to nursery truly warms our hearts! We’re also so pleased that her recent transition into a new room has gone smoothly and that she’s continuing to thrive with the support of our dedicated team.
Thank you for your kind words, it means the world to us to know we’re making a positive difference for you and your daughter!

Bewertet mit 4 von 5 Sternen

Audenshaw Kids Planet

Staff are friendly and experienced. They do a variety of activities with the kids both educational and some just for fun. They always put extra effort in at certain times of the year, like Christmas, to make it more magical.
Lots of pictures and updates of my child’s progress. My child enjoys the variety of lunches they provide and always has a second portion. Outdoor space is well thought out and well used in good weather.

9. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your wonderful review, B!
We’re so pleased to hear how much you value the friendly and experienced team at Kids Planet Audenshaw. It’s great to know your child enjoys the variety of activities, the delicious lunches, and the outdoor space. We’re especially happy to hear you appreciate the extra touches we add during special times of the year like Christmas.
Thank you for sharing your experience, it means so much to us!

Bewertet mit 5 von 5 Sternen

Five Star Setting

The staff are incredibly patient and friendly, providing really fun & engaging activities for the kids. My son comes home happy, well fed, and worn out, always a sign of a successful day! The team have been really supportive in helping our son with speech challenges, and have established a fantastic bond with him. Fantastic setting, which we'll miss when he moves on to primary

9. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your lovely review, Vicki!
It’s wonderful to hear how much your son enjoys his time with us and how well-supported he’s been, particularly with his speech development. We’re delighted to know he has built such a strong bond with our team and that you feel he’s had a positive, engaging experience at our nursery. We’ll certainly miss him when he moves on to primary school, but we’re so proud to have been part of his early years journey.

Bewertet mit 5 von 5 Sternen

Fantastic nursery, five stars!

We are really happy with our experience at this nursery! The management team are super responsive and make every effort to get to know & support each child, and the room staff are really engaged and warm with the children. Our little boy loves it and has gained so much from his time there!

8. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your fantastic review, Amy!
We’re so pleased to hear how happy you are with your experience at the nursery. It’s wonderful to know that our management team and room staff have made such a positive impact and that your little boy loves his time with us. Hearing how much he has gained from his nursery journey truly means the world to us, thank you for sharing!

Bewertet mit 5 von 5 Sternen

kids planet field lane liverpool

So our child has been here for 3 years now and she absolutely loves it. All the staff always have time for you. All updates are done on time.
Thank you to all staff

9. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your kind words, Aaron!
We’re thrilled to hear that your child has had such a positive experience at Kids Planet Fazakerley over the past three years. It’s wonderful to know how much she loves her time with us and that you feel well-supported by our team.
Your feedback means a lot to us, thank you for taking the time to share it!

Bewertet mit 5 von 5 Sternen

Great service - Kids Planet Audenshaw

My son has been going to Kids Planet Audenshaw for 3.5yrs and is currently now in Pre-School. All of the carers I’ve personally dealt with have been great, along with the admin team/managers who have always resolved any issues.

8. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your kind review, Ryan!
We’re so pleased to hear that your son has enjoyed his time at Kids Planet Audenshaw and is thriving in Pre-School. It’s fantastic to know you’ve had such positive experiences with our carers and that our admin team and managers have been able to support you along the way. Your feedback means so much to us, and we’re delighted to be part of your son’s early years journey.

Bewertet mit 5 von 5 Sternen

Excellent nursery

Our 2 year old son has been at this nursery since shortly before his first birthday and he loves it. The staff are caring and know him well and he attends happily. They’ve supported him in the arrival of his little brother and he is developing really well in terms of language and interest in the world which we really appreciate their support and experience with

8. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your wonderful review, LM!
It’s fantastic to hear how much your little one loves attending nursery and how well he has settled with the caring support of our team. We’re so pleased to have been able to play a part in his development and to support him through the arrival of his baby brother. Your kind words mean a lot to us, and we’re delighted to see him thriving!

Bewertet mit 5 von 5 Sternen

Kids Planet Audenshaw

We have been parents at Audenshaw for the past 8 years, our eldest child joined when the nursery first opened, our youngest then joined in 2017 and both still attend the holiday club.
We have had nothing but positive experiences, both our children were more than ready for school when the left and continued to thrive. They now enjoy coming back to see their friends each holidays

8. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your lovely review, Michelle!
We’re so grateful to have been part of your family’s journey over the past eight years. It’s wonderful to hear how both your children have thrived during their time at Kids Planet Audenshaw and that they still enjoy returning to our holiday club to see their friends. Your kind words mean the world to our team, and we’re thrilled to have been able to support your family through these important early years.

Bewertet mit 5 von 5 Sternen

Absolutely blown away!

The staff at kids planet in Heswall have absolutely blown me away after a terrible experience at a different local nursery. My little girl never settled at her old nursery but here I pick up a very happy toddler and she tells me how much fun she’s had. It’s clear the staff here are very passionate about what they do and care a lot for the children in their care. They have been amazing with my toddler and tell me how much they all love her when I collect her. I’m so thrilled to have found kids planet Heswall and recommend them to everyone I meet.

8. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your wonderful review, Miss Douglas!
We’re absolutely delighted to hear how happy your little girl is at Kids Planet Heswall. It means so much to know that our passionate and caring team has made such a positive difference for your family. Your kind words truly brighten our day, and we’re thrilled that you recommend us so highly.

Bewertet mit 5 von 5 Sternen

My daughter loves it

My daughter loves it! She’s always so happy and playful whenever I go to pick her up.

2. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for your lovely review, Yvona! It’s wonderful to hear how happy and playful your daughter is after her time at Kids Planet.
Your feedback truly brightens our day!

Bewertet mit 5 von 5 Sternen

Kids Planet

An amazing nursery experience from us.
Many a positive recommendations from friends, we knew we had to visit Kids Planet. I was not disappointed. Amazing nursery, caring staff and my son loves it! I wouldn't use any other nursery, thank you to the staff.

17. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you so much for your wonderful review. We’re delighted to hear that Kids Planet has provided such a positive nursery experience for your family. Your kind words about our caring staff mean so much, and we’re thrilled your son loves it here!

Bewertet mit 1 von 5 Sternen

Kids Planet Wallsend

Horrendous experience from start to finish with Kids Planet in Wallsend. Had my 1 year old in for settling in sessions and he screamed the entire time to the point he was hyperventilating, handing over to a different nursery worker everytime and didn’t even know who his key worker was. The place is absolutely chaotic and management seem to be more interested in pushing open days to get more children in to line their pockets. When I stated I was pulling him out didn’t seem interested one bit on what they need to work on. Each to their own however I would avoid this nursery especially if your child is rather young.

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Kids Planet Day Nurseries

Thank you for sharing your experience from September. We’re truly sorry to hear that it didn’t meet your expectations.

At Kids Planet, our priority is always to provide the highest standard of care and support to every child and family. We’re sorry to learn that we were unable to work together to find a resolution to your concerns, as we always aim to listen, address, and rectify any issues raised.

Please know that your feedback is taken very seriously and will be used to reflect on how we can continue to improve. Once again, we are deeply sorry for your experience and thank you for bringing this to our attention.

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