Had the most fantastic customer service after the zip broke on the crossbody bag I purchased from a retailer in Lincoln. Emailed on a Friday late morning and received an immediate response. After conf... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am thrilled with my navy medium Hackney backpack, bought at an extremely reasonable price in the sale. It is smart and incredibly practical, and can carry lots of my daily requirements without being... Mehr ansehen
I purchased a bag from Kind London for the first time after seeing an ad on social media. I wanted one suitable as a cabin bag but also a bag that I could use every day. I am delighted with the qualit... Mehr ansehen
*****Avoid**** Total scam. Ordered bags in dec and nothing has arrived. Tracking shows DPD has not yet received the parcel. Kind Bag have said the tracking is often wrong. Whoever says whatever my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our mission: to bring colour to everyday life! The pursuit of sustainability, female empowerment, and the creation of a colourful world is at the heart of Kind Bag's ethos today. With vibrant bags made from 100% recycled plastic bottles, perfected to serve you in your everyday life, we make products that do good and look good! Kind Bag is a women-owned and run company, based in London, UK. Our products are carefully designed by our London team, aiming to encourage slow fashion by championing high-quality and timeless, colourful designs that can revolutionise your everyday wardrobe.
Kontaktinformationen
11-13 Benwell Road, N7 7BL, London, Vereinigtes Königreich
- hello@kindbag.co
- www.kindbag.co
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Super cute design
Super cute design - Yoga Girls - strong, sturdy & folds up neatly.
I claimed this as part of the Random Acts of Kindness offer. So kind! Living up to the brand name!
Great rucksacks
I’ve just bought my second rucksack. I love that it is made from recycled bottles and it also looks great and is hard wearing. My first one lasted three years with daily use for work and outings too.
Sensational bag
I absolutely adore my kind bag due to the high quality and huge capacity inside for shopping.
They are so pretty and very eye catching.
I love the fact that they are made from recycled plastic bottles.
Small but HUGE
The bags are so small to pack away but HUGE at the same time, holds like 3 plastic bags worth of groceries if not more with EASE!
Very pleased with the items I ordered
Very pleased with the items I ordered, they were delivered quickly and in good condition.
I bought the 16" laptop sleeve from…
I bought the 16" laptop sleeve from Selfridges and I'm very happy with my purchase. One of the earlier reviews spoke of the metal fastenings scratching the laptop on the interior; this has now been fixed. My 15.6" Asus Vivobook is a snug fit.
Where is my order?
I ordered a lunch bag two weeks ago and received an email to say would be delivered on 8th Feb, but still not arrived and 19th Feb today. I reached out by email and got a response from Nathan to say should be there by Monday (two days ago now) but if not, to get back in touch. I have emailed again twice and no response. Either send me a replacement ASAP or give me a refund. Not impressed and will never purchase from this company again. Customer service is non existent. Just fobbed off. Clearly been lost as tracking still says in Gatwick and I live in Belfast. Been saying that for last 2 weeks. So annoying!!!!

Antwort von Kindbag
Kind Credentials Dubious
Bought a laptop bag before Christmas and realised it was the wrong size as soon as I saw it, so returned it and ordered another one. The return could not be refunded because there was a tiny tear in the cardboard packaging which had not been there when I returned it. Kindbag's advice was either pick it up from the warehouse or they would 'recycle it' for me - what a waste of a perfect bag, not very kind to the customer and certainly not 'preserving the environment'. I picked it up and will take to a charity shop so someone can get some joy!

Antwort von Kindbag
Brilliant company
Brilliant company. Got quite a fewof these bags for me and others

Antwort von Kindbag
So great to see a company doing…
So great to see a company doing customer service right, on top of an excellent range and quality of products that I’m sure will last, you can tell they’re really well made. Thanks again for your help with my recent query, and a speedy and effective response.

Antwort von Kindbag
Great ethos and fabulous product
Great ethos and fabulous product. I have the large back pack in blue. I take it everywhere, it’s so lightweight, and makes a great bag to take the gym. I always use it as my cabin baggage. Love this brand.

Antwort von Kindbag
'Must have' bags 🙂
I've bought 8 bags now, for self + presents. Great designs, pack up in a conveniently small pouch & prompt delivery.
I've had my original bag for years & it's been washed & travelled with me to many countries.
Love the ethical background to the manufacture of the Kind Bags & can't resist another order.... 🙂

Antwort von Kindbag
Absolutely lovely rucksack that I get…
Absolutely lovely rucksack that I get compliments on regularly, I also bought the wash bags which are great for travelling. Very roomy for an over packer like me!

Antwort von Kindbag
Above and beyond
I wrote to the Kind Bag team to say that I was disappointed that my large backpack had started to fray after less than a year of use. I had no expectations but the team immediately offered a replacement free of charge. I admire the ethos and like the product selection and with service like this you can be confident in making a purchase. Fingers crossed the quality is a bit more robust this time.

Antwort von Kindbag
I just love the variety and vibrant…
I just love the variety and vibrant colours of the bags!!! Very different and constantly get asked where I purchased these from! Great at communicating and postage is very quick

Antwort von Kindbag
Two KINDs of Bags
I have two of their bags.
I love my medium backpack. The materials feel really sturdy and reliable. I also love that it’s still sustainable resources! My only moan is that the bottle holders are too small/tight for my water bottle.
My weekender bag I like a little less. The material is different than the other bag I have and feels flimsier. The straps also feel a bit small for the largeness of the bag. But it can hold loads of stuff and the pattern is super cute.
Everyone I’ve interacted with at Kind Bags has been so lovely.

Antwort von Kindbag
I've got multiple products from Kind…
I've got multiple products from Kind Bag and I love them all. They're such good quality and stylish too! I love their attention to detail on the design and my items are always delivered speedily. Definitely my go to for any bags.

Antwort von Kindbag
Love theses kind bags
Love theses kind bags, I got quite a few now I have some to do all my food shopping and some I save just for clothes shopping etc, they wash well and dry quick, easy to fold and store away, I'm doing my bit for the environment also nice to give or receive as a gift, always have one in my handbag and you be surprise how much you can get in them.

Antwort von Kindbag
Love the quality of the bag
Love the quality of the bag. Such beautiful designs

Antwort von Kindbag
I brought 4 bags from kind bag in one…
I brought 4 bags from kind bag in one order. Kept three and returned one. No acknowledgement of return and no response to to emails sent on 6th and 13th August. Appreciate a small company but very disappointing customer service

Antwort von Kindbag
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