korean products are excellent and the results are amazing.My skin is so hydrated and glowing. lakinza delivery method is secure and safe. You can track your order through canada post.
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Das sagen Bewerter
Great product, great price point, great service. I had to change my shipping address after submitting my order, and I received a swift response and accommodation. Highly recommend the hand creams I go... Mehr ansehen
Unternehmen hat geantwortet
I was charged $80 for a product sent by UPS that I never received. It is sitting at A depot in Brandon Manitoba. No attempt to reach out to me by phone or by email has been made by the UPS deliver... Mehr ansehen
Unternehmen hat geantwortet
This is my go to site for all things Korean skincare! The prices are great and so is the customer service. When an item was ur of stock after I placed my order, they reached out to me right away to re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Your Trusted Korean Skincare Online Store in Canada. Explore our extensive collection of authentic and affordable Korean skincare and makeup products, imported directly from South Korea and shipped from our warehouses in Montréal and Toronto to our customers
Kontaktinformationen
Montreal, Kanada
- 5146070858
- hello@lakinza.ca
- www.lakinza.ca
4,3
Hervorragend
25 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
korean products are excellent and the…
korean products are excellent and the results are amazing.My skin is so hydrated and glowing. lakinza delivery method is secure and safe. You can track your order through canada post.
20. Juni 2026
Bewertung ohne vorherige Einladung
I have seen great changes on my face❤️😊
25. Mai 2026
Great product, great price point
Great product, great price point, great service. I had to change my shipping address after submitting my order, and I received a swift response and accommodation. Highly recommend the hand creams I got - unique, subtle scents. Flower Shop is exactly that - just like walking into one.
26. Mai 2026
Antwort von Lakinza K-beauty Canada
Hi Rossana,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with our products, pricing, and customer service. We're always happy to help when changes are needed after an order is placed, so it's great to know we could quickly assist with your shipping address update.
We're especially pleased that you're enjoying the hand creams! Your description of the Flower Shop scent as "just like walking into one" is fantastic and perfectly captures what makes it so special.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again soon.
Best regards,
Lakinza Support
Antwort von Lakinza K-beauty Canada
Hi Lynn,
Thank you for review!
We're delighted to hear that you were happy with both our service and the delivery speed. Providing a smooth shopping experience and getting orders to our customers as quickly as possible are always top priorities for us.
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Lakinza Support
The product has been delayed without…
The product has been delayed without any customer service support.
25. Mai 2026
Antwort von Lakinza K-beauty Canada
Hi Joanne,
Thank you for your feedback. We sincerely apologize for the delay and for any frustration this may have caused.
After reviewing your order, we can confirm that it was placed on Friday evening and shipped on the following business day, Monday, as we do not process orders during weekends. We also provided tracking information and shipment updates by email, and the package was successfully delivered.
We understand that waiting for an order can be frustrating, and we regret that our response to your inquiry was not as prompt as expected. We are continually working to improve our customer service and communication.
If you feel that your concern has now been resolved, we would greatly appreciate it if you would consider updating your review to reflect your overall experience.
Thank you for giving us the opportunity to assist you.
Best regards,
Lakinza Support
Excellent selection
Excellent selection, great prices and fast, dependable shipping and tracking
27. März 2026
Antwort von Lakinza K-beauty Canada
Hi Elizah,
Thank you for your wonderful review!
We're thrilled to hear that you enjoyed our selection, found great value in our prices, and had a positive experience with our shipping and tracking services. We work hard to offer authentic Korean skincare products, competitive pricing, and reliable delivery, so it's rewarding to know that these efforts made a difference.
Thank you for choosing Lakinza. We truly appreciate your support and look forward to serving you again soon.
Best regards,
Lakinza Support
Great variety of products and fast delivery
Great variety of products, compatible prices and fast delivery.
26. März 2026
Antwort von Lakinza K-beauty Canada
Hi Vita,
Thank you so much for your review!
We’re really happy to hear that you enjoyed our product variety, competitive pricing, and fast delivery. We work hard to bring authentic Korean skincare to Canada with a smooth and reliable shopping experience, so your feedback means a lot to us.
We appreciate your support and look forward to serving you again soon!
Best regards,
Lakinza Support
Great experience
Great experience, plenty of high quality Korean skincare and makeup products, and awesome customer service
26. März 2026
Antwort von Lakinza K-beauty Canada
Hi Hani,
Thank you so much for your 5-star review!
We’re delighted to hear that you had a great experience and enjoyed our selection of high-quality Korean skincare and makeup products. It’s also wonderful to know that our customer service met your expectations—this is something we take great pride in.
We truly appreciate your support and look forward to serving you again soon!
Best regards,
Lakinza Support
Great service!
My purchases from Lakinza have all been great! They have a nice selection to choose from and their service has been excellent.
26. Jänner 2026
Antwort von Lakinza K-beauty Canada
Hi Amy,
Thank you so much for your kind review!
We’re truly happy to hear that you’ve had consistently great experiences with Lakinza. It’s wonderful to know you’re enjoying our product selection and that our service has met your expectations.
We really appreciate your support and look forward to serving you again soon!
Best regards,
Lakinza Support
Je suis très satisfaite de tous les…
Je suis très satisfaite de tous les achats que j'ai fait. Le point fort de Lakinza.ca c'est les produits authentique à des prix abordables et la livraison rapide, et j'adore aussi le service à la clientèle
29. Dezember 2025
Antwort von Lakinza K-beauty Canada
Bonjour RR,
Merci beaucoup pour votre superbe avis 5 étoiles !
Nous sommes ravis d’apprendre que vous êtes très satisfaite de vos achats chez Lakinza. C’est un plaisir de savoir que vous appréciez l’authenticité de nos produits, nos prix abordables, ainsi que la rapidité de la livraison. Votre mention du service à la clientèle nous fait également très plaisir — c’est un point auquel nous accordons beaucoup d’importance.
Merci encore pour votre confiance et votre soutien. Au plaisir de vous servir à nouveau bientôt !
Cordialement,
L’équipe Lakinza
Antwort von Lakinza K-beauty Canada
Hi Yuliia,
Thank you so much for your review!
We’re really happy to hear that everything was perfect with your experience. Your support means a lot to us, and we’re glad we could provide you with a smooth and enjoyable shopping experience.
We look forward to serving you again soon!
Best regards,
Lakinza Support
Korean Skincare Go To!
This is my go to site for all things Korean skincare! The prices are great and so is the customer service. When an item was ur of stock after I placed my order, they reached out to me right away to replace it with another item that was actually more expensive for free. They also always sent a gift with each purchase!
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Thanks, Gia! We’re truly grateful for your Awesome feedback. It means a lot to us that you’re enjoying your experience with Lakinza. We’re always here for you if you ever need product recommendations or support!
Great place to shop!
I appreciate the fast shipping, the full sized sample with my order, and the great products they offer - especially their Korean haircolour!
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Thank you so much, Laura! We’re truly grateful for your wonderful feedback. It means a lot to us that you’re enjoying your experience with Lakinza. We’re always here if you ever need product recommendations or support!
Wow great store
Really happy to discover this amazing store. Great choice of make up and skin care products. I love their colour choices and everything is super high quality.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Thank you so much, Vira! We’re thrilled to hear that you’re enjoying our selection of makeup and skincare products. 💛
It means a lot to us that you love the colour choices and the quality — we carefully curate every item with our customers in mind.
We’re so happy you discovered Lakinza, and we can’t wait to serve you again soon!
— Lakinza Team
Got my order in just a few days
Got my order in just a few days ! Great job !
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Thank you so much, Irene!
We’re thrilled to hear your order arrived so quickly. Your support means a lot to us, and we’re so happy you had a great experience with Lakinza!
Antwort von Lakinza K-beauty Canada
Thank you so much, Sherry! We’re thrilled to hear you’re happy with our fast service and product quality. Your support truly means a lot to us.
We look forward to serving you again soon!
— Lakinza Team
Je suis satisfaite
J’aime vraiment la sélection des produits, le prix et aussi la livraison rapide.
L’expérience client est vraiment bonne dans l’ensemble, je recommande
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Merci beaucoup, Annabelle, pour votre superbe avis !
Nous sommes ravis que vous aimiez notre sélection, nos prix et la rapidité de notre livraison. Cela nous fait vraiment plaisir de savoir que votre expérience client a été positive du début à la fin.
Merci pour votre recommandation — au plaisir de vous servir à nouveau bientôt !
— L’équipe Lakinza
Great product, fast delivery
I love the products and the delivery is fast! I've had some trouble with redeeming points on their website, though. But overall, great experience!
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Hi Isabelle,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love the products and that your orders always arrive quickly — your satisfaction means everything to us.
We truly appreciate your trust and your continued support. Customers like you make our work so rewarding!
Warmly,
The Lakinza Team
Good service
Good service, good product and good prices.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Lakinza K-beauty Canada
Thank you so much for your 5-star review! We’re happy to know you’re enjoying our service, products, and prices. Your support truly means a lot to us, and we’re always here to make your skincare experience even better. 💛
I was charged $80 for a product sent by…
I was charged $80 for a product sent by UPS that I never received. It is sitting at A depot in Brandon Manitoba. No attempt to reach out to me by phone or by email has been made by the UPS delivery agent. I’m not going to start trying to call a third-party delivery agent at UPS.
I can go buy this product at H Mart in Vancouver on Robson Street in Vancouver and not wait four weeks for UPS to maybe just return it to the Lakinza store in Ontario.
Bad experience don’t use UPS use FedEx or Canada Post
28. Oktober 2025
Antwort von Lakinza K-beauty Canada
Hi Megan,
We sincerely apologize for the inconvenience and frustration this situation has caused you. I completely understand how exhausting it must be to deal with a courier that isn’t releasing your package — and you shouldn’t have to handle any of this on your own.
I want to reassure you that we are taking full responsibility for resolving this.
At the time your order was shipped, Canada Post was on strike, which unfortunately left us with limited courier options. That’s the only reason it was sent via UPS instead of your preferred carrier.
That said, the experience you’ve had with UPS’s subcontractor is absolutely unacceptable, and I’m truly sorry you’ve been put through this.
We’ve already reached out to Canada Post to arrange a pickup of your package so it can be shipped and delivered to your P.O. Box. We will stay on top of this and handle all communication and coordination until it is resolved.
I will keep you updated every step of the way until your package is in your hands. If for any reason this cannot be resolved quickly, we will issue a full refund. Your satisfaction is our priority.
If you feel comfortable, we kindly ask you to consider updating your 1-star review, as we are fully committed to fixing this for you and ensuring your order reaches you. Your experience matters to us, and we’re doing everything we can to make it right.
Thank you for your patience, Megan, and again, I’m truly sorry for the trouble this has caused.
Warm regards,
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