Terrible company avoid at all costs. I was sent a Vileda sunrise which when I opened to hang washing on inside lines were over tight outer lines all saggy. I sent an email to them with a short video s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My Vileda Turbo Spin Mop bucket developed a fault after a couple of months. I received a quick response to my email and after sharing a short video of the fault on Friday I received my replacement on... Mehr ansehen
I am replacing my Hills 60metre clothes line after twenty two years use from my previous Hills 60metre line which I loved. The old one works perfectly as a washing line but the inner mechanism to ra... Mehr ansehen
Replacement catches for bins a rip off. Have a duo 60 litre bin which I purchased at least 10 years ago. Great bin, rubbish catches/lids which I have replaced numerous times. Went on site yesterd... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Laundry Company is a business located in Babdown, Gloucestershire, a company that has been expanding at an incredible pace for the last 6 years. With this rapid growth we have also expanded our product range to include vacuum robots, eco bin liners, ironing board covers and multi-sectioned recycling bins. We do this to keep our reputation as the leading online supplier of all things cleaning products.
Kontaktinformationen
Unit 5A, Babdown Airfield Industrial Estate, GL8 8YL, Tetbury, Vereinigtes Königreich
- 0117 330 2277
- support@laundrycompany.co.uk
- www.laundrycompany.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
If I could give zero I would.
If I could give zero I would.
Ordered a rotary washing line, it arrived in an open box with packaging ripped. The courier has taken photos as he didn't want to be responsible for anything missing. I have emailed as I want to return the product only to be told £12.50 will be taken from the original amount.
Avoid at all cost no customer service diabolical company
Customer Service Non Existent.
Customer Service none existent.
Description of product inaccurate. No postage refund for error.
No communication.
Will never use again.
Good enough
Good enough, to the service, dwcwmt price
Customer service is diabolical. AVOID !
Was sent a damaged bin lid, so they sent a replacement, also damaged. I now have 2 damaged bin lids and they will not reply to my emails !!??
Discriminates against parts of UK
Allowed me to order and item, put in my postcode (part of UK), took payment…….nothing . Emailed asking for update and told they don’t deliver to that part of the uk. Payment will be refunded in 2 to 3 days. Terrible service !
Total Rip off Company, DON'T USE!
Ordered a galvanised steel rotary washing line, paid £60 for next day delivery, on top of £300 for item. 4 days later still not received, phoned company who said item would take another few days to arrive. Was not prepared to refund next day delivery charge I had paid for, so cancelled order. Was told I would have to wait at least 10 days for refund. Customer Service woman was very snooty and offhand. Am hoping to get full refund, but looking at reviews on here its not likely. Don't use this company, they are a rip off, advertising false information. Will contact trading standards to report.
Poor Quality Bin
Bought a triple bin, little over a year and the lid has now broken. Not worth the price if the longevity isn't there.
Not very helpful customer service either
Avoid this company
Avoid this company. Purchased a washing line (leifheit 600) list price stated at £343.13 discounted to £219.95. Discovered you can buy same item direct from manufacturers website for £189.99
Cancelled order following Laundrycompany process, they sent it anyway and refused to refund me the full amount holding back money for delivery.
Whichever way you look at it you are being ripped off
Avoid avoid avoid
Avoid avoid avoid. If I could give 0 stars I would.Purchased a 60ltr touch lid bin less than 7 mths ago and it broke. Had a replacement that also broke with in 2 wks of using.Offered another replacement lid but I refused.Been going back and forth with customer services for 6wks trying to get a refund.Today I got so fed up with waiting for a reply. I have taken a 80% refund and been left with only one side of my bin working. This company couldn’t care less about its customers just about money. DO NOT BUY from them. Reviews say it all.
Will never use this company again
Bought a hover from them lasted 3 weeks then smoke started coming from it. Still trying to sort out who to send the item bk to to get a refund or a replacement. Also paid for Saturday delivery costing an extra £10.00 and when the hover didn't arrive I phoned for them to say they don't do Saturday delivery's. Still not received my 10.00 back either
Ordered an item and paid for next day…
Ordered an item and paid for next day delivery to get an email later saying it was out of stock. Money taken from account and no sign of when it might arrive! Did not say it was low or out of stock when buying!!! Avoid!!
Ordered a touch sensor bin no next day delivery as paid
Ordered a touch sensor bin. Ordered at 9-00am on Wednesday long before cut off time for next day delivery. I paid for next day delivery at £9-95, received email at 9-30 to say order received with next day delivery quoted on there and tracking number. Parcel did not arrive. On tracking no tracking company advised so had to track several companies to find carrier. Hey ho parcel not received at depot until today and not out for delivery. Contacted customer services by email got this ...emails may take 5 days to respond to as many staff working remotely and we are currently affected by world events.
Don't waste money on next day delivery and poor customer service. Yet to see if item comes undamaged
Avoid. Avoid. Avoid.
Based on my experience I would avoid this outfit like the plague. A simple two item order was made on 13.10.21. Money taken immediately. No goods were received. I queried this. I was told they had been lost in transit. I was promised another shipment. That failed to arrive. I cancelled my order and asked for my money back. I was promised that within 5 working days. It's now 19.11.21. No goods or money refunded, despite chasing twice more. I've had to go to VISA to get my money back.
Efficient order service, but line doesn't suit elderly father
The Laundry Company carried out my order for a rotary line for my father efficiently and it arrived in good time. Unfortunately my father isn't able to use the line himself, as a bit of strength, which he doesn't have, is needed to engage the screw that holds the line up into the slot. I use it when I'm at his house, but we have kept the old, dilapidated line for him to use.
Ironing board cover
Very pleased with size and quality.
Excellent service
Excellent service! Did have a faulty handle on the rotary airer delivered to us, but the Laundry Company dealt with it immediately and efficiently and the replacement arrived within no time. Would highly recommend this company. Diane and Dave
Reliable
Accurate description of items, fast delivery & good quality items.
Thank you for supplying me with the…
Thank you for supplying me with the correct cover, underfelt and tension straps for my very old, oddly shaped ironing board.
It has transformed my ironing experience!
Thank you for your prompt, efficient service and speedy delivery.
We scoured the internet looking for…
We scoured the internet looking for waste bins of a specific size. Your product met our requirements perfectly.
How pleased we were that we found you.
The product is excellent and was excellent value for money.
I would thoroughly recommend you
Very sturdy Hills Rotary Clothesline - great buy
I received delivery of the HILLS HOIST Rotary clothesline, which I purchased via the Laundry Company's website. It was packaged securely and delivered earlier than expected. I am delighted with my purchase and my husband installed the clothesline permanently with concrete mix.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.






