I continue to use Laundry Republic after 7 years. That tells you! I would struggle to trust another company with my valuable clothing items that I paid a fortune for. It seems ridiculous to me to spe... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I continue to use Laundry Republic after 7 years. That tells you! I would struggle to trust another company with my valuable clothing items that I paid a fortune for. It seems ridiculous to me to spe... Mehr ansehen
Unternehmen hat geantwortet
It's an easy and efficient service that provides clean laundered or dry-cleaned clothes and bedding returned in an impeccable condition. Laundry Republic provide their own bags with your own cu... Mehr ansehen
Unternehmen hat geantwortet
Update - We had reported below feedback but Laundry Republic team took time to address our queries and took corrective action as soon as their offices. Appreciate the support and glad... Mehr ansehen
Unternehmen hat geantwortet
Wow. These guys. Super quick, super convenient and incredible value. Just had my first experience with 2 suits and 5 shirts done in half the time and half the price of my local dry cleaners. They coll... Mehr ansehen
Unternehmen hat geantwortet
London's best dry cleaning and laundry service, serving apartment buildings, offices and gyms. We're an award-winning, high quality and sustainable garment care provider, offering unbeatable convenience. Giving Londoners their free time back since 2009!
Units 22-23 Grange Mills, Weir Road, SW12 0NE, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They work hard and do a great job. I appreciate it.

Antwort von Laundry Republic
Never let me down. Great turn around and perfectly collected and dropped off to original location.

Antwort von Laundry Republic
I’ve been using laundry republic in the past 9 years never been disappointed always point on.
Fast and very reliable service.

Antwort von Laundry Republic
LaundryRepublic lost my fine Italian suit trousers after cleaning them, and instead returned seven white shirts belonging to someone else! They did collect those shirts eventually, but I’m now left with an incomplete suit I can’t wear.
Despite being a regular customer since 2022, LaundryRepublic only offered a paltry £50 in credit—far less than the cost of replacing the entire suit and paying for new tailoring. Instead of resolving the problem reasonably, they’ve forced me to pursue a Section 75 claim and serve a Notice Before Action. Next stop: Small Claims Court to recover the cost of a new suit.
If they had any business sense, they would have replaced my trousers (or covered the suit) and kept a loyal customer. Instead, they’ve demonstrated a complete lack of customer care and basic responsibility.
Buyer beware: if they lose your clothes, you’re probably stuck with a token credit that won’t come close to covering your losses.

Antwort von Laundry Republic
Ruined a £300 Givenchy shirt which clearly said on the label "Iron inside out". Took the shirt for a week with the promise of repairing it. Then, offered a £50 credit as compensation. If they think I will trust them ever again, they are most mistaken.
Update: They offered me £282 in store credit with the condition that I would remove my reviews.

Antwort von Laundry Republic

Antwort von Laundry Republic

Antwort von Laundry Republic
Good service and always taking the extra time to make sure your laundry is top notch. Thank you 🙏🏻

Antwort von Laundry Republic
I had a great experience! I appreciated the call to check in after I'd placed the order to make sure I was aware of the process. Very happy!

Antwort von Laundry Republic
Always punctual, always perfect cleaning and very kind staff make of Laundry Republic a fantastic option

Antwort von Laundry Republic
Edit: LaundryRepublic handled this very well, owning up to the mistake on their end and taking steps so that it doesn’t happen to others. As mistakes can always occur, I think this is the best possible way forward and as a result I’m happy to keep using them
I made an order for dry cleaning and a shoe repair. The dry cleaning was returned as expected and I was happy with the service. However, the shoe repair was more frustrating. While the website does state "shoe repairs [..] may take a few extra days", the email I received after the order was picked up (Oct 2nd) stated my order would be returned to my building the next day (Oct 3rd). On Oct 3rd I received a partial delivery without the shoes and the update stated "We will deliver the remaining items as soon as possible". A week later (Oct 10th) I had no updates so I phoned up and the agent could only confirm there was no chance I would receive the shoes before I was due to leave on holiday the next day. Unfortunately this meant I had to make alternative arrangements for shoes.
This could all have been avoided with clearer upfront communication. The original timelines were vague at best, the first email was wrong, the next had no extra clarity and the website at this point was wrongly stating the order had been completed.

Antwort von Laundry Republic
Consistently impressed with the service from Laundry Republic. Quietly efficient, instantly responsive and careful with my good stuff. 5 stars.

Antwort von Laundry Republic
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