Leatherjacketz Bewertungen 67

I had excellent service from this company of Leatherjacketz and David was definitely a great representative & responded quickly to my email. I am happy to say I will do business with this company again.
Thank you for such good communication and service.

this company needs to have a tracking number when you place your order. To know when your package is going to be delivery. so, the customer can be aware. I order a jacket for my husband on 11-16-2023. and still haven't receive anything yet? And it's already been 21 days and still waiting???!!!!!!

Ethan Bruce was extremely responsive in my request to complete a partial return. While I was not able to get a full refund due to international shipping, I am very satisfied with the resolution. Thanks Ethan!

Customer service!
While I wasn’t initially happy with my jackets. Henry did everything possible to make me a satisfied customer, he went above and beyond!

This retailer delivers BAD FRAUDULENT CUSTOMER SERVICE!!!!! They lie and say what they think the customer wants to hear but this company Never Delivers on What They Say!!!!!! Please DON’T EVER BUY FROM THEM!!!!!!!!
Do Not Buy from this company!!!
I NEVER RECEIVED THE REPLACEMENT JACKET!!!!

Réactif lorsque l'on pose des questions et aimable.

Ethan Bruce was great resolving the issue

Great customer service! Effective communication products top notch!
Ethan Bruce very helpful in getting the item delivered on time.

Puscifer jacket just arrived. The look of is wonderful. The jacket seem to be genuine leather. I could not be any happier with this. Thank you Ethan Bruce for all of your assistance

This company has to be either a total fraud or just the worst company in the entire world. Ordered a Jacket and it’s been over a week. Haven’t received the product nor any update on when or where the product will be delivered. Every time I try to track it. It just says my order is still PROCESSING. Be aware guys. And will not answer phone or respond to email.

They answered all questions about my order and were very professional on the phone and nice to me.

Jacob help was a tremendous asset to my pockets. Lol You need more people like him. So do I for that matter. Thanks, Jacob.

They claim they do returns on website but actually only offer a 30% refund, buyer beware

great customer service, responds to emails in a timely manner

I paid $139 for “Dick Tracy Warren Beatty Yellow Coat.” They sent me a very thick coat that was midway between brown and very very dark orange. Doesn’t look even vaguely like either of the two pictures on their product page. I asked to return the item, offering to pay all shipping costs myself, sending them a very clear and brightly lit picture along with my original return request, showing the coat beside a plastic yellow duck to demonstrate how far the coat’s color was from “yellow.” First they made me send them a second batch of multiple photos. Then they refused to allow me to return the product for a refund, claiming, literally, “we can confirm that the color is the same as shown as our website” and offering me a $20 “partial refund” instead. The email they sent me was highly condescending and talked about lighting conditions affecting perception, which was ridiculous, since not only did I take pains to include an actually yellow object (very similar in color to the actually yellow coat shown in the movie stills on their product page) beside their ugly brown-orange coat, I also took all the pictures at noon in full sunlight on a very clear day, and made sure to avoid capturing any shadows. It turns out that their company name is not registered with the state of New York (which is where they claim their physical address is) in the normal way, if at all, so even suing them in small claims court would be difficult if not impossible. Trust all the negative reviews and stay away from this evil company.

I am satisfied with the very professional customer service as well as my contacts John Marshall

Excellent customer service received a full refund before I even returned the item

5-star store, service, transaction, communication, packaging & shipping!

Don't waste your money!! Absolute rubbish received, nothing like the picture, not a genuine company.