Lendabrick Bewertungen 

7
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Spielzeugbibliothek
  2. Kinderspielzeuggeschäft
  3. Hobbygeschäft

Vom Unternehmen geschrieben

Welcome to Lend A Brick, the UK’s fastest-growing and lowest-priced LEGO® rental service. We are on a mission to make building colossal masterpieces accessible, sustainable, and affordable for everyone without the premium retail price tags or the household clutter. Why pay hundreds of pounds for a set that will just end up gathering dust on a shelf? With Lend A Brick, you get all the joy of creating, smashing down, and swapping, completely hassle-free. From classic themes to the newest releases, our massive, ever-expanding catalog of over 950+ sanitised sets is delivered right to your door. Why thousands of UK builders choose Lend A Brick: The Cheapest in the UK: Our plans start from just £9.49 a month (less than the price of a few coffees), making us the most budget-friendly LEGO rental subscription on the market. The Elite VIP Club Milestone: We reward loyalty and consistency. Build with us for 3 consecutive months to complete your initial tier and earn your eligibility to apply for our exclusive, invitation-only VIP Club unlocking access to massive, intricate master builds worth up to £1,500. Total Peace of Mind: We know accidents happen. We operate a fair, human 3-strike rule for missing pieces before any charges apply because a lost tiny brick shouldn't break a massive build. Seamless UK Shipping: Keep your set for as long as you like with zero deadlines. When you’re ready to swap, simply pack it up and send it back via Royal Mail Tracked 48 prepaid label in the box. Whether you are an adult fan (AFOL) hunting down advanced modular builds or a parent looking for an engaging, screen-free activity for the family, join the UK's top-rated building community today. Borrow. Build. Repeat.


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

7 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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3,2

Alle Bewertungen

(7)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

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Bewertet mit 2 von 5 Sternen

I signed up foMisleading advertising, poor quality control, and terrible customer servicer Lend a Brick expecting…

I signed up for Lend a Brick expecting a simple and transparent LEGO rental service, but my experience has been deeply disappointing from start to finish.

First, their marketing is misleading. They advertise monthly plans starting at £9.99/£14.99, but they hide the fact that access to popular or larger sets requires staying subscribed for months or upgrading to an extortionate "VIP" tier costing nearly £90/month, on top of extra postage fees.

Second, the quality control is non-existent. Out of just three sets I ordered, my latest delivery arrived with a severely damaged outer package, parts that were visibly dirty (especially the wheels on a Technic set), and multiple missing pieces that made it impossible to complete the build.

To make matters worse, after I cancelled my subscription due to these issues, they still charged me an extra £15 monthly fee. When confronted, instead of taking responsibility for sending a defective, incomplete set, they blamed automated billing systems and challenged my feedback.

I have returned the set and cancelled my account. I strongly advise looking at other, more transparent LEGO rental options in the UK. Extremely poor service.

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Review for LendABrick

Review for LendABrick

I placed an order for a £50 eGift Card with LendABrick on 11 May 2026. The order was confirmed and payment was taken, but the gift voucher was never received by email.

I contacted LendABrick asking them to provide the voucher, but I have received no response to emails or messages sent through the website. This is very disappointing, especially as the voucher was intended as a gift.

At this stage, the order has not been fulfilled, the money has been taken, and customer service has failed to respond. I would not recommend ordering a gift voucher from LendABrick unless they improve their communication and resolve missing orders promptly.

I am now having to consider raising the matter with my credit card provider to recover the payment.

18. Mai 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Thank you for taking the time to leave this review, and I'm genuinely sorry for the experience you've had.

This is not the standard we hold ourselves to, and I want to be transparent: your order was received, payment was taken, and the voucher should have been delivered promptly. It wasn't, and when you reached out for help, your messages weren't followed up on. That's a failure on our part and I completely understand your frustration.

I'd like to resolve this for you immediately. Please email us directly at hi@lendabrick.com with your order details and I will personally ensure your £50 gift voucher is issued to you today.

There is no need to raise a dispute with your credit card provider — we will make this right.

Again, I'm sorry this happened. We're addressing the communication gap internally to make sure it doesn't happen again.

Ryan
Lend A Brick

Bewertet mit 5 von 5 Sternen

Great service would highly recommend

Great service would highly recommend

4. Mai 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Thank you so much for the great review! We really appreciate the recommendation and are thrilled to hear you had a great experience with us.

Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Great company to use

Great company to use. Any issues I've had they have dealt with quickly and efficiently. Great range of products too.

2. Mai 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Thank you so much for taking the time to leave this review!

We are thrilled to hear that you are enjoying our range of products. We always aim to resolve any issues as quickly and efficiently as possible, so it is wonderful to know our team hit the mark for you.

Thank you for choosing us, and we look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Have so far had a positive experience…

Have so far had a positive experience with Lend a Brick. Have been able to choose the sets that I desire and understand the 3 month policy to be able to borrow larger sets. Look forward to building my next

18. Februar 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Louise, thank you so much, this made our day! Really glad you're enjoying the service and that you've been able to find sets you actually want to build.

The 3 month policy for the larger sets is always worth the wait we promise.

Can't wait to hear what you build next, feel free to let us know!

The LendABrick Team

Bewertet mit 1 von 5 Sternen

Very Limited Sets, Long Turn round times, Avoid

This is a great idea at first, however issues started arrising fairly quickly. I had signed up to borrow 1 piece at a time, but the turnround time from when Lend a Brick recieved my Lego back to when i was able to choose a new one was quite long at times up to 4 days. Then the selection i could borrow was very limited, I understood that once i had been a member for 3 months the selection would increase, however at 1 time there was only a choice of 25 sets that i could choose from and most of them were aged at 7years and below. As i was unable to rent a sent for over a week, i had paid for a subscription that i was unable to use therefore I had no option but to cancel my subscription. It seems Lend a Brick doesn't have multiple sets, I sent them a message asking for a Refund for the month i had been unable to obtain a Lego Set, i had no response for 6 days, so I sent them another message, they responded but they did not address the Refund Request.
I have now joined another Lego Group and so far the service is so much better.

27. Jänner 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Hi Karen, thank you for the detailed feedback, it's hard to read but genuinely useful.

You're right, in our earlier days our library was smaller and turnaround times were slower than they should have been. We've grown a lot since then, our set library is much bigger now including one of the largest Star Wars collections of any UK rental service, and we've improved our processing times significantly.

The refund request not being handled properly is on us and we're sorry for that. If you ever want to reach out at hi@lendabrick.com we'd like to make it right.

We hope you'll give us another shot one day. Things have changed a lot.

The LendABrick Team

Bewertet mit 2 von 5 Sternen

Watch out for hidden shipping costs

Looks great on the face of it. Great idea when you consider the cost of purchasing lego these days. I subscribed to the middle plan which allows me to choose which set I borrow each month. What they don't tell you before you subscribe is that their sets are quite limited and the sets you'd actually want to borrow are mostly already on loan. Then there's delivery! They don't tell you anywhere that your £14.95pm doesn't include delivery. For that privilege you have to fork out another £4.95, which you find out after you've chosen your set and are all excited about building it.

2. Februar 2026
Bewertung ohne vorherige Einladung
Lendabrick-Logo

Antwort von Lendabrick

Hi, thanks for the honest feedback and we're glad the concept appeals to you.

You're right that delivery isn't included in the subscription price and we completely understand the frustration if that wasn't clear enough before you checked out. It is covered in our FAQs but we hear you that it needs to be more visible upfront and we're looking at making that clearer on the pricing page.

Just so you know, Royal Mail Tracked 48 both ways for a LEGO set actually costs us more than the £4.95 we charge, so we absorb a chunk of that cost ourselves. We're not trying to hide it, we just haven't made it prominent enough and that's on us.

On the set availability, our library has grown significantly and we'd love to have you back to see the difference.

Drop us a line at hi@lendabrick.com and we'll make sure you get a set you actually want to build.

The LendABrick Team

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