i wannt it for mt4 not mt5 i Selected 4
Antwort von Leveled Up Society
Dear Mustafa,
Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you've experienced with your account platform. Your satisfaction is important to us, and we're committed to addressing your concerns.
Firstly, we would like to apologize for any confusion regarding the choice of your demo account platform. We understand how essential it is to have the right trading environment. Unfortunately, we reviewed your demo account history, and it appears that trading activity has occurred on the account, making it ineligible for a platform switch.
However, please know that we value your satisfaction, and if you haven't placed any virtual trades on the demo account, we would have been more than happy to assist you with a platform switch to an MT4 demo account with the same starting virtual balance. Regrettably, due to trading activity on the account, we are unable to make this change.
We understand that this situation may have been frustrating, and we appreciate your understanding. In the future, should you encounter any platform-related issues or need assistance, please don't hesitate to reach out to our support team. We are here to help and ensure you have the best trading experience possible.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your understanding as we work to improve our services.
Thank you for choosing Leveled Up Society, and we look forward to assisting you with any future trading needs.
Best Regards,
Leveled Up Society Support Team