LightcraftersBewertungen 

181
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Quality product that is very well built and “lights up” the room both literally and aesthetically

Bewertet mit 5 von 5 Sternen

Lightcrafters created beautiful lights for my yoga room at Tree of Life Hot Yoga & Eco Spa in Canada! The Marble Wall Sconces are literally a piece of art! Sky at Lightcraft was amazing to work with!... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased the Ziggurat Wall Sconce in mottled copper with bronze perferatio. It did take a month to receive, but the wait was worth it. It is a beautiful light fixture, you can't find anything like th... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I am very happy with the electrified rope. Despite my initial frustration with long delay in receiving the product. Customer service eventually came through with flying colors. I will be purchasing mo... Mehr ansehen

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Lichtberater

Informationen, die aus verschiedenen externen Quellen stammen

Unique wall sconces, media room lighting, night lights and exterior lighting for any home or office setting. Located in Austin, TX, we manufacture custom handcrafted lighting for any indoor or outdoor use.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

181 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,5

Alle Bewertungen

(181)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great company, quality and service

The sconces I bought are wonderful. Light crafters is backed up like everyone else but they were backed up. They were able to send me one to check it out and then I ordered 4 more and they delivered those ahead of schedule.

Love the customer service and quality of the sconces.

18. April 2021
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Antwort von Lightcrafters

Thanks very much Karl. I look forward to working with you again on future projects.

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience! Very easy to talk with owner/artist to clarify details. Product was better than expected on all accounts. Timing was perfect so happy with every step of this process.

30. März 2021
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Antwort von Lightcrafters

Thank you for your wonderful review Chantale. This is the kind response I strive to receive from all my clients! I'm grateful to you! Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

Great customer support and efficient…

Great customer support and efficient ship times for custom made to order lights

22. März 2021
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Antwort von Lightcrafters

Thanks very much for your review Robert. I appreciate your comments. We've been very busy as of late, thankfully, and our lead times have stretched out a bit. We recently added an experienced and talented craftsman so our lead times are shortening while keeping our excellent high standard of quality. I'm grateful to you and all my wonderful clients for making this possible. Thank you!

Bewertet mit 5 von 5 Sternen

The sconces were well made

The sconces were well made, the seller was very responsive and informative

9. März 2021
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Antwort von Lightcrafters

Thank you Erga for your review and your purchase. I enjoyed working with you and I'm glad you're pleased. Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

Great service

Great service, I needed a Custom light to complete a project and they made it happen.
It was installed a few days later, completing our last punch list item.
thank you!

1. März 2021
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Antwort von Lightcrafters

Thanks Ken. Custom lighting is our forte and we love making people happy. I look forward to working with you again sometime. Kent Samuelson, Lightcrafters, Inc.

Bewertet mit 5 von 5 Sternen

All I can say is WOW

All I can say is WOW! These sconces are even better looking in person. We put them in our home theater and they look AWESOME!! NO REGRETS!!

21. Februar 2021
Bewertet mit 5 von 5 Sternen

I purchased 5 Solid Copper Sconces for…

I purchased 5 Solid Copper Sconces for out doors and we love them. Our street is very dark and they light up our Driveway and Patio and hopefully in the near future we can purchase a few more for our back yard and for the side of our home. 10 X 21 inches just the perfect size!

3. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Lightcrafters

Thank you very much for leaving your positive review Wanda. I look forward to working with you again in the near future. Kent Samuelson, LIghtcrafters

Bewertet mit 5 von 5 Sternen

Beautiful light fixture

It exceeded our expectations and is obviously well made. You can tell attention is definitely paid to aesthetics.

21. Jänner 2021
Bewertung ohne vorherige Einladung
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Antwort von Lightcrafters

Thanks Rick. That's the kind of review I hope and strive to receive with every item we create.
Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

These are very unique fixtures

These are very unique fixtures. They came well packaged and in good shape. I plan to use them as accent lighting at the top and bottom of a new stair finished in quarter sawn white oak. Though not complete as yet, I believe the light pattern will be different and eye-catching. I am already thinking of a couple other places where I might use other products from this company in later phases of the job.

14. Jänner 2021
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Antwort von Lightcrafters

Thanks very much for your five star review. Please send photos when you get a chance and I certainly look forward to working with you again. Good luck with your remodeling, Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

Angel Night Light

Loved the angel night light. I also have the moon and stars night light. Great quality workmanship.

13. Jänner 2021
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Antwort von Lightcrafters

Thank you very much for your purchases and your review. I appreciate both. Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

Magnificent!

Kent and his team of artisans modified the Sunburn Wall Sconce to our specifications because of the size needed on our outside wall. It is a work of art and not simply just a light. The turnaround time was about 2 weeks. They are fabulous to work with.

7. Jänner 2021
Bewertung ohne vorherige Einladung
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Antwort von Lightcrafters

Thank you very much for reviewing Lightcrafters Judy. I'm very happy you are pleased. Thanks especially for leaving your review and photos on Google as well! That's just super and is much appreciated. All the best, Kent Samuelson, Lightcrafters

Bewertet mit 3 von 5 Sternen

After waiting for almost a month for…

After waiting for almost a month for the product due to the USPS shipping fiasco, I finally received it. The nightlight was packed in a box that appeared to be from electrical components. Ok, I like to recycle, too. However, the box was rather flimsy and the nightlight was packed with broken pieces of Styrofoam. The entire thing left a lot to be desired in terms of protecting the product. Considering what I paid for shipping, I expected it to be a more secure package. Fortunately, the nightlight arrived intact. Unfortunately, it did not really match my expectations. The design is quite awesome but the materials used were not what I was expecting. The whole thing just doesn't seem terribly sturdy. Additionally, the metal was soldered to the switch slightly off center so the nightlight doesn't sit in the outlet evenly. I cannot recommend this business.

3. Jänner 2021
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Antwort von Lightcrafters

Hi Chris,

I’m sorry you were not delighted with your purchase. I wish you had contacted me directly so I could have addressed your issues. I ascribe to the adage that the customer is always right.

Yes I do ship with recycled materials when possible. I’m happy and proud to do so and grateful that your night light arrived safely. I was confident it would. I realized late in the game that USPS was really messing up their deliveries this past Christmas. When I did, I switched to using UPS exclusively. I’m sorry I didn’t know before I shipped your item.

As far as the clip being off center, in our haste to fulfill holiday orders we may have messed up yours. Had you contacted me I’d have sent you another free of charge. That’s how I roll. I’d have also told you that you can likely give the base a little tug left or right to center it. The clip is securely soldered and malleable, thus slight adjustments are available.

If you’d like to discuss how I can make this right for you please contact me at your convenience. I’m open to replacing the the ítem with a replacement or a different design or providing you with a full or partial refund.

Please accept my apologies for not meeting your expectations.

Kent Samuelson
Lightcrafters, Inc.
kent@lightcrafters.com
512 458-5406

Follow-up... I refunded Chris for his purchase.

Bewertet mit 5 von 5 Sternen

Excellent quality and service

We ordered 6 exterior lights and they look fantastic - top-notch quality. Kent was responsive and friendly throughout the process. Highly recommend!

28. Dezember 2020
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Antwort von Lightcrafters

Hi Sabrina, Thanks very much for your review and for your business. I'm so glad you are pleased. It's always our goal to meet or exceed expectations. Kent Samuelson - LIghtcrafters

Bewertet mit 5 von 5 Sternen

SW sconce

Really, the sconce is beyond expectations. The pattern of light scatter makes you want to keep it illuminated often. Great customer service with regards to questions, suggestions and shipping arrangements. I'd recommend without hesitation.One light bulb did get broken in shipping, but that's not an issue.

25. Dezember 2020
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Antwort von Lightcrafters

Thanks very much Victor. I appreciate your review and I'm glad you are pleased with the sconce we made you. All the best, Kent

Bewertet mit 5 von 5 Sternen

Great shopping experience, great product.

After pouring over your site, we selected 3 lights to update the front fixtures of our arts and crafts style home. We loved being able to try out the variety of shapes, pieces and patinas to find a good fit. Complete dimensions and measurements really helped us find a technical fit with the current lights’ electrical connections and carve outs of our wood shingle siding, and in determining how low and extended they would hang for clearance when walking by. It was reassuring to have this when buying a hand wrought fixture online! They arrived and are well-made and as advertised, as well as beautiful in their simplicity. Thank you for your art!

17. Dezember 2020
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Antwort von Lightcrafters

Thank you so very much for your review. We often run into clients who have installation issues and we're happy to adapt our fixtures to accommodate their needs. I'm glad you're pleased with the result. Enjoy! Kent Samuelson - LIghtcrafters, Austin, TX.

Bewertet mit 5 von 5 Sternen

Theater lights

We have not been able to install the lights yet but they are beautiful! They were delivered before I expected them and that is a big plus as well.

1. Dezember 2020
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Antwort von Lightcrafters

Thanks for leaving a review Margaret. I appreciate it a lot. I hope your construction is going well. Kent Samuelson

Bewertet mit 5 von 5 Sternen

Excellent service and quality!

We needed the sconces sooner than the estimated shipping time predicted and Kent helped us out tremendously by expediting production. They arrived well packed and look outstanding. We highly recommend!!

29. November 2020
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Antwort von Lightcrafters

I'm glad I, and my wonderful team here at Lightcrafters, could accommodate your needs. Happy to help. Kent Samuelson, Lightcrafters

Bewertet mit 5 von 5 Sternen

BEAUTIFUL!

The lights arrived in a timely manner and are BEAUTIFUL. They look just like the picture. We haven't hung them yet as the media room is still being built but I know they'll look amazing. Also loved the fact that the company reached out to me personally to introduce themselves. Made in the USA!

25. November 2020
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Antwort von Lightcrafters

Awesome, I'm glad you're pleased Amy! Have a wonderful Thanksgiving,
Kent Samuelson - Lightcrafters

Bewertet mit 5 von 5 Sternen

Elegant beauty

I saw these lights on the internet. Although I live in Atlantic Canada, I loved the Southwestern motif. The lights lived up to my expectations and more. High quality materials, first class design, and excellent workmanship.
They arrived in New Brunswick, far from Texas in perfect condition.
I will order from Lightcrafters again. I highly recommend their products.

30. Oktober 2020
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Antwort von Lightcrafters

Thanks. very much for your awesome review Peter. I'm happy to ship to our good friends in Canada. I actually package all our shipments myself and have very few arrive damaged. Additionally I primarily ship with used boxes and packing materials and pay for carbon neutral shipping. Just doing my part to help the environment ;)

Thanks again. I'm glad you're happy with your purchase,
Kent Samuelson
Lightcrafters

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