Avoid Lookmeds – Unethical Practices
I had a terrible experience with Look Meds and strongly advise others to stay away. I requested to cancel my service, yet they refused to honor my request and continued to charge me without my consent. Despite multiple attempts to resolve the issue, they ignored my cancellation request and refused to refund the unauthorized charges.
This is not just poor customer service — it’s dishonest and unethical. A company that disregards customer requests and takes money without permission is not one I can trust or recommend.
If you’re considering Look Meds, be extremely cautious. Their refusal to cancel services and unauthorized billing practices are completely unacceptable. I strongly suggest looking elsewhere to avoid the stress and frustration I experienced.
Antwort von Lookmeds
Siga,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with LookMeds didn’t meet your expectations.
While we strive to offer effective treatments and responsive service, we clearly fell short in your case, and for that, we sincerely apologize. Please know that your account was canceled and your payment fully refunded.
We’re committed to learning from situations like this and ensuring they don’t happen again. Your experience matters to us, and we appreciate you bringing these issues to our attention.
LookMeds Customer Care Team