Loomly Bewertungen 97

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Loomly team was a huge help in getting us up and running. We kept getting an error message when trying to connect TikTok, but they did some research and digging and got everything working. Thanks!... Mehr ansehen

Bewertet mit 1 von 5 Sternen

It's a good tool but they don't listen to the customer: they have removed Twitter support (bad) but they haven't kept it as a manual channel that you can automate with a tool like Zapier (bad). The AP... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Updates Would Make it 5 Stars! I would love more updates in connections and the interface. We can't see comments at the same time as editing the copy. Connections to X and tagging in LinkedIn would al... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Loomly for over 5 years and love the simplicity and data it compiles. This platform makes it easy for me to plan for multiple clients, with multiple platforms. Highly recommend for sma... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

97 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Great experience

We've had good experience in Loomly for our nonprofit since switching from Hootsuite. The ease of use, the connected accounts, and the ability to maintain a calendar and edit at will have been great.

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve had a great experience with Loomly…

I’ve had a great experience with Loomly overall. It’s been a really useful platform for planning, organizing, and scheduling content—especially when managing multiple accounts and staying consistent with posting.

I recently ran into a billing issue, and Ella from customer support handled it quickly and professionally. She was responsive, understanding, and resolved everything without any hassle.

Really appreciate both the platform and the level of service—always a good sign when a company stands behind their customers like this.

Highly recommend!

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Powerful and Easy to Use Social Media Tool

I’ve had a great experience using Loomly. The platform is very intuitive, well organized, and makes social media planning and collaboration extremely smooth. The post calendar, content previews, approval workflows, and scheduling features save a lot of time and reduce back and forth with team members.

What I appreciate most is how structured everything feels. It keeps campaigns organized, deadlines clear, and performance easy to track. The interface is clean, fast, and user friendly, even when managing multiple accounts.

Highly recommended for teams and agencies that want a reliable and professional social media management solution.

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Loomly Has Changed And Not For The Better.

I've been a loomly customer since early 2019 and was a very big advocate for this platform and the innovative team behind it. I don't know what has gone wrong the past 12 months but the wheels are absolutely off. Silly development changes that add extra steps, technical glitches and removal of the support chat should have been warning signs. Today, I was slugged with a 600% increase in my subscription (from $69 AUD to just over $600 AUD). No notice, no discussion - just an attempt to charge my card for the larger amount. I've reached out twice today but there is zero cares given from support. Social scheduling programs are everywhere so Loomly will undoubtedly see a mass exodus. It was never the best program but the support, the fact you could reach out with a suggestion and they implemented it - was more than enough to avoid us shopping around for the past 7 years. That just changed in one night. Want a lesson on how to erode long-term customer loyalty in under 24 hours - this is it!

4. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Loomly has been good for me for two…

Loomly has been good for me for two years but now I am having technical issues with connecting to Facebook and discovered there is NO option to talk to someone - just a chatbot that tells me nonsense (and when I followed its instructions it made the problem worse). There is no way to contact someone, no email, no help desk, no phone number, no social media accounts. This makes Loomly very risky for a business. I don't recommend it.

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Truly 0 stars.

I would give them 0 stars if it was an option. After years of loyalty and recommending them to others I was sent an email stating a 300% price increase with no other feasible option. I do not use this product to the point of justifying paying $332 a month for it, and the only other option is to switch to the free version which gives you literally nothing. Other than managing social for my clients, I am in a position of being a marketing consultant for businesses and other agencies. 100% of the time I do and will continue to make a point to not use Loomly when recommending a social management platform. It's expensive with no significant upgrades being made to justify it. Crazy. I hope this bites them.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cancelled my subscription today

Cancelled my subscription today. After years of loyalty, I received the notice Loomly is raising prices 100% (and for some, nearly 300%)

They stomped on the small business. There are other softwares out there that are still friendly to the entrepreneur - I implore you to search for them and disregard Loomly.

This company can and will pull the rug out from you. You've been warned.

31. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ridiculous Price Increase and No Service

We received an email stating that our monthly subscription price would increase more than 400%. With less than a month's notice, we found another platform and started the process of moving all of our posts over to the new platform. When I started the process of cancelling Loomly, I received an offer to go back to the previous price for 12 months, so I clicked it. Then I started a chat with the support bot to confirm that we would actually be charged the correct fee. The bot responded that Loomly does not give any discounts or special offers. With that, I decided to cancel, and my cancellation triggered an automatic email saying that if there is anything they can do to change my mind, I just have to reply to the email. I reply to the email with my story, and I get an automatic response that this email does not accept replies. Greedy, shady, and unresponsive. Horrible, horrible customer service.

21. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Prices increased from $35/ month to…

Prices increased from $35/ month to $322/month without adding any value.

They also couldn’t be bothered to update their interface from Twitter to X. What are their devs doing? Nothing.

2. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

In perhaps the dumbest business move…

In perhaps the dumbest business move ever, Loomly increeased their prices from $300 a year to $300 a month. Very stupid move! They're service is good but it literally only saves you 15 minutes out of the day. I'll save my money and spend an extra 15 minutes a day doing what Loomly does.

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely Disappointed with Pricing and Communication

I’ve been a loyal Loomly user for quite some time, but I am extremely disappointed with their recent pricing changes. They abruptly raised their monthly fee from $75 to $332 — that’s more than a 300% increase — with only a single email as notice. No additional communication, no gradual rollout, no real explanation or options for loyal customers.

This kind of pricing hike without clear, proactive engagement is unacceptable, especially for small businesses that rely on budgeting and stability. I expected more transparency and consideration from a platform I've trusted to manage my content calendars. Unfortunately, this experience has left me with no choice but to take my business elsewhere.

26. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

900% price increase

Do not use this service. I’ve been using it for the past two years paying $35/month, which seemed reasonable to me for what it offered, although the interface is a bit clunky and outdated and it’s lacking the bells and whistles of other scheduling services. But it did the job, so I stuck with it.

They just sent me an email saying that I will be AUTOMATICALLY upgraded to their new plan next month, which costs $332/month. A nearly 900% price increase. This is insane, and the fact that they’re automatically enrolling people in the new plan is extremely predatory. If I had missed the email, I’d have been charged $300 more next month than I had planned for! A change like this should require an opt IN, not out.

I have 6 months of future content already scheduled and two years of previously scheduled content that I reference frequently. I’m going to lose all of that when I switch services. Why a SCHEDULING service couldn’t be bothered to give its customers more than a month’s notice for a change like this is beyond me.

11. Juni 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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