LoveitBookit Bewertungen 1 798

From Concern to Complete Confidence

After seeing negative comments about travel disruptions, I had some concerns — but LoveitBookit completely turned that around.

Everything ran smoothly, with great communication and support throughout. It just shows it’s as important to share positive experiences as negative ones — and this was definitely one worth sharing.

Australia was simply incredible. We’re still in awe of how much we saw and experienced — a brilliantly organised trip, with the pre-cruise tours a real highlight.

A huge thank you to Roberta, Kim, Mark and Susan — an outstanding team who made every day special. Following us on to Sydney really showed their dedication.

We felt looked after from start to finish and came home with unforgettable memories.

Already booked again for 2027 — that says it all!

— Diane McLean

Olivia was very informative and helpful in arranging our trip. Made the booking process a pleasure to do. Thank you.

A staff member Natalie who provided concise information and quotes quickly and accurately. A big thank you to Natalie.

A friend recommended LoveitBookit to me.I rang today to book a cruise.I spoke to Becky Saddoo.
She was so patient and helpful to me. The whole process was easy. I wouldn’t hesitate in booking with them again

Will gladly write a review after we have been on our cruise. We have 2 x cruises booked but not been yet

First time using Love It Book It and I was very happy with the booking process for our cruise to Alaska with John, who was very friendly, helpful and professional. I had researched this particular holiday well so knew what we were getting in our package, but John confirmed everything anyway. He then talked me through the cabin options available and the best deck to be on and lots of other little details were discussed like when we can go online and book excursions and speciality dining etc. I have received my booking confirmation in writing and everything is as discussed. Just wish we didn’t have to wait until Sept 27 for this cruise.

Natalie was excellent at booking our holiday.

Booked through Love it Book it via John Hull who was very patient as I was inquiring on behalf of six people. He was not pushy at all and has been so helpful with any follow up questions.I am pleased with the organisation and am looking forward to our holiday.

I cannot thank love it book it for all help and support in planning our recent trip of a lifetime to Singapore and Australia on celebrity solstice, especially during the recent challenges of the flights during the conflict in the UAE. The trip was well organised, had outstanding quality of hotels either side of the cruise, and from all involved that helped make it such a special time, the communication was outstanding, even during the cruise. All the team were all so reassuring. From talking to other travellers on the cruise everyone who booked with yourselves said the same thing, Again a big thanks and looking forward to our next trip to Antarctica.

Olivia (our assigned Cruise Specialist) was patient, friendly and really helpful. We felt reassured with Olivia’s knowledge and support plus the booking process was easy and pleasant and all questions were answered. This was a first booking with LoveitBookit but we’d definitely use them again for future holidays due to our booking experience

Olivia was great!
I had several questions and some changes we wanted to make to an itinerary, all of which Olivia was able to advise, quote and action. Fabulous service from a great company.

We see a cruise we liked, but it did not quite match what we required, Becky contacted us and added the parts we required. She was most helpful, and cheerfully helped as much as she could. We have now booked and it is all thanks to Becky.

Very easy booking process. Used this firm before and to date no complaints. They couldn’t make it easier to book a holiday.

Dealt with Mathew who was lovely. Answered all my questions and was really helpful.

I spoke with Natalie on the phone . She was helpful, the promotion of the holiday was good. Website was easy to navigate Too early to say about the holiday, as it’s not until 2028 .

Our booking was handled by Matthew. We had a number of questions which he dealt with very quickly and was able to offer additional very helpful advice. Also, when I raised a small issue later he responded immediately and quickly corrected the issue. Overall the booking experience was very satisfactory.

Booking was fine at point of paying but over the weeks prior to cruise I have had to contact company 3 times, regards booking namely:
:Breakfast not shown as included at hotel.
:Not being able to claim booking discount when attempting to book tour.
:Only finding out, via another customer complaint, 'Tourist Tax' was not included in total cost, leaving customer to complain at hotel re extra family costs!
When you pay £5k for a 12 day holiday these things should all be done, not for customer to sort. Also the answer, though true, the tourist tax is listed within section 15, ie the small print, it's a cheap way of quoting holiday price, i e Flights included, says on TV but as always, only from London! All this cheapens the holiday booking.

In a word ‘Natalie’, from our first contact to actual booking Natalie really kept us informed and was very helpful and knowledgeable

Following the review I posted yesterday I was contacted by Megan who wanted to know what my concerns were. We had an in depth conversation and Megan said she would see what she could do to help. Within a very short time Megan had found suitable flights and emailed me the information. I now have my confirmed booking email which includes our flights. Thank goodness for Megan.

Fast, informative and efficient service from John Hull on my last two bookings with LoveItBookIt. John took me through the options, cruise ship itinerary, state rooms etc to help me get the best experience possible for my next two trips and facilitated my needs with deposits. I appreciate good customer service and John was great.