Lunss Couture Bewertungen 

205
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My designer was wonderful to work with - answered all my questions and was very responsive to my requests for customization. Production photos were provided. The dress was completed on time and arrive... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Shirley is my designer for my tv show prom dress, she is amazing she can recreate dresses from photos is incredible, the fabric looks exactly closest to the photo and ill edit once i receive the dress... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience was amazing. I 100% recommend this site to anyone needing a special dress! My prom dress came out amazing and was so well made! The skirt was so full and everything was so beautiful. Shi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have to share my wonderful experience with Lunss Couture! working with Helen was amazing – she effortlessly brought my vision to life within a tight deadline. the dress is everything I hoped for, fr... Mehr ansehen

Unternehmensdetails

  1. Kostümgeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Lunss Custom Couture provides custom-made wedding dresses, bridesmaid, and evening prom gowns online, and thousands of fabrics for choice. Lunss also specializes in making flower girl dresses, pageant dresses, performance wear, and other formal dresses for any special occasion.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(205)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Lunss was amazing

Lunss was amazing, although I ordered on such short notice, they were still able to make my dress and send it to me with time to still make minor alterations. The color was accurate as well and the whole desgin. Would definitely order from here again!!

20. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

My Prom Dress 😍

I ordered my dress 1 month before prom. It came in time. The material was pretty good quality. It was a bit longer than I wanted. But the only thing I didn't like was the messaging between the company and I. Their time zone is different so I would have to wait hours for a response.

20. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gorgeous well-constructed dress

The dress was made exactly as specified, with the 3D floral and embroidery looking even better than I expected! Bodice was well lined with built-in cups and boning. Skirt was a good weight and I'm very happy that Tansy suggested adding the glitter fabric to add the sparkle!

The customization process went smoothly. Even though Lunss didn't have the exact lace I'd wanted, Tansy did a great job of suggesting alternatives. After the first time the dress was completed, I pointed out changes I wanted to make and I'm very happy with how they addressed my requests.

The only 2 things that I wasn't excited about in the end was that (1) there was a slight difference in color between the bodice and skirt and (2) the glitter in the glitter fabric was getting everywhere. The color discrepancy was something I spotted in the post-production photos but it was not noticeable in the final photos, I also think it's not super noticeable in person unless you're paying close attention. The glitter I'm hoping will go away in time!

8. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

LOVE MY CUSTOM DRESS!!

LOVE MY CUSTOM DRESS!!

At first I was nervous to buy a custom dress online, but Tansy was so quick and helpful that it made it all easy! Shipment was timely, and when I received the dress, it was very well made with care and quality. If I ever want a custom dress in the future, I'm definitely buying from Lunss again!

6. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect fit

Perfect fit, exactly as depicted in picture and honouring all my customisation requirements.

6. Juli 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing hair quality

Amazing service great quality. And surpebe customer service I’ll be ordering again for sure. Thank you so much guys💕

5. Juni 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was an awesome design experience with my designer Tansy

I was skeptical at begging since it was overseas. I submitted a dress image found from ins, and sent to them through their design your own dress page.

I was surprised that they did reply me the next day. My designer was Tansy. She was so patience to me. I felt I was a bit annoying for so many questions. It was my first time to try the online design. I just didn't wanna make any mistake and take too much risk. I spent long time to collect enough money for my prom dress. Tansy was professional and very nice even though I hadn't paid any money for my dress. I bought few swatches to pick the color I want. It is a bit difficult to choose a color from computer. I'm happy that I did it that way. Tansy sent me the dress photos before shipping. I asked for a small modification for free. It took about 6 days to arrive. It proved that I made a right choice. The dress came very beautiful, and fit me well. I got so many compliments throughout the night. It is a verbose review. But I really appreciate their great work. They made my night! Tips for girls, leave enough time for your designer and tailors if you wanna try Lunss also. Prepare your dress in about 2 months advance, don't wait till the last minutes. I read some girls complained that they received their dresses in last minutes. If the event is very important, give more time to make your dress more perfect.

24. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

$300 Cheap Dress Worth $50

First off, the communication is horrible, they take days to respond to you. I was very clear about what I wanted, I gave multiple pictures. When I got the dress not only was the neckline, not anything like I wanted it, the fit was bad, it felt cheap. And the color was a bright red. The dress looked like a candy wrapper. I asked what color would look like the one in the pictures I gave, and I picked Ruby red, but they gave me this bright red. Also, they say it takes 35 days but they only sent int (45 days later) when I sent them an angry message asking why it hadn't come. The whole dress felt cheap and was poorly done. So I asked to return it, and every time I get a new message I get an email notification saying I got a new message, but I did not get one this time, So I checked and there was a message that said I could return and they would give my 60% refund, that I was totally fine with because they did put some effort into making the dress. But then it said we refuse to return after 5 days, I had only seen the message now (9 days after they sent the message) and I pleaded with them to take it back because that was $300 for a dress that is probably worth $50. The refused to take it back and now I am out of $300 and am left with a dress, that looks like it was stitched together within a day.

7. Mai 2018
Bewertung ohne vorherige Einladung
Lunss Couture-Logo

Antwort von Lunss Couture

Sorry for the unhappy shopping experience.
Please kindly understand it is a customized dress, which was only made based on your precise demands. That means the fabrics will only buy and cut for your dress, and the dress will be made only with your precise measurements.We do understand sometimes customers are not satisfy with their own designs. Therefore we always send csutomers the dress finished images to check before shipping. There is always a chance to modify the finished design, or cancel the order. But once we ship it out with your confirmation, we don't accept returns if there is no quality issue.
For production time, since it is a customized item, we could only provide estimated handover time. The dresses might be finished either earlier than we estimated or later. We do apologize that our designer didn't keep you updated about that. We will improve this.
We are located in Hongkong, and our designers normally reply in 24 hours in her/his working time (off at weekend). It might take longer during peak season. Everytime there is feedback from our designer, you will get an email. And message does not always come. We mentioned this on your customization page.

We do not sell cheap dresses and use cheap fabrics. We are sorry that you don't like the final design. We will improve our service.
Thank you.

Bewertet mit 5 von 5 Sternen

Most amazing designs & PERFECT customer service!

My daughter won her state pageant competition in 2016 & was looking for a particular gown for her national pageant competition, along with another cocktail dress for the opening number. We found the Sherri Hill gown she wanted but it was no longer in production. The only way to get it was to buy one used, but we couldn't find one in her size. She found Lunss online & I was very skeptical at first. This was a very important event only months away & we were taking a chance ordering from a company overseas.

I trusted her instinct & talked with Tansy numerous times. We shared photos of the gown along with the other dress she found. We discussed in great detail the changes we wanted to make as well as shared drawings my daughter made expressing those changes.

Both designs were complete in little over a month (would have been less time but we made several changes). The time between final completion/payment & arrival to our home was about a week. The dresses were beyond anything we could've hoped for! The custom white Sherri Hill was the most gorgeous gown I've ever seen. My daughter looked like an angel on stage & like a doll in her other custom dress!

I'm very happy to have worked with Lunss over the past year and can't wait to have them design more dresses for my daughter!

15. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This place is a joke..

This place is a joke... I ordered the dress came in too small and I told her that she wanted a picture and sent the picture and she was like that's how it was suppose to look like the hell is isn't. I looked like I'm wearing my baby sister dress it came to my ankles and the sleeves to my elbows and they were suppose to be long sleeves.. the fact is I sent the picture and she said that's how it's suppose to fit is mind blowing.

11. September 2017
Bewertung ohne vorherige Einladung
Lunss Couture-Logo

Antwort von Lunss Couture

Thank you for your feedback. We just use Trustpilot.

And we are so sorry for the trouble bring to you. Please let we know your order number.

Thank you

Bewertet mit 5 von 5 Sternen

Total gorgeous custom made service !

I was nervous about ordering my custom wedding dress online, without being able to see it in person or try it on, but I shouldn't have worried! I ordered the wedding gown, which has since been discontinued so I couldn't leave a review on their website, but the dress is absolutely beautiful, and such a great deal! I ordered a standard size so I could return it if I needed to, so I will need to get it altered slightly. I would recommend ordering your custom size to future brides and bridesmaids!

8. August 2017
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr