I had an air source heating system fitted by Macbrook gas. They cold called me and claimed the government grant, I am in my 70s and do not like to leave a bad review. This company is the most unp... Mehr ansehen
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Das sagen Bewerter
Ive had an ongoing problem with an error code. Ive had a few differently technicians around but still getting the problem. Then Matt arrived and said he would fix the problem. His confidence and knowl... Mehr ansehen
Unternehmen hat geantwortet
We had air source pump,solar panels and radiators fitted by the macbrook team. The 2 guys Sam and Tom did a first class job , they were polite, considerate, and professional. Everywhere was left cl... Mehr ansehen
Unternehmen hat geantwortet
I would particularly like to give a shout out to Phil Davies, the engineer who did the installation, absolutely wonderful, worked very hard and left everything spick and span, I didn’t even have to... Mehr ansehen
Unternehmensdetails
- Anlagenmechaniker Sanitär-, Heizungs- und Klimatechnik
- auch in
- Anbieter von Heizkesseln
- Heizungsbau
- Klempner
- Solarenergieunternehmen
- Unternehmen für Isolationsarbeiten
Vom Unternehmen geschrieben
Macbrook Gas Ltd is a UK-based heating and insulation contractor, delivering domestic energy-efficiency improvements across both traditional and low-carbon technologies. We work on private and funded projects, supporting homeowners to improve comfort, safety, and overall energy performance. All applicable insulation and retrofit works are delivered in line with PAS 2035, with appropriate assessment, design, and quality assurance processes in place. Our heating and gas works are carried out by Gas Safe registered engineers, and where renewable heating systems such as air source heat pumps & Solar PV are installed, these are completed and commissioned in accordance with MCS standards. Our engineers and technical teams are trained to diagnose and resolve issues efficiently, whether through site attendance or remote support where systems allow. While not all matters require a return visit, every concern is assessed and responded to appropriately. Customer feedback is actively monitored by management and plays a key role in driving continuous improvement across our business. We use reviews to identify lessons learned, refine our processes, and raise service standards. Macbrook Gas Ltd remains committed to delivering safe, compliant heating and insulation installations and to continually improving the service we provide to our customers.
Kontaktinformationen
Vereinigtes Königreich
- www.macbrookgas.co.uk
Das sollten Sie wissen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Well organised company .guys carried…
Well organised company .guys carried out installion
with great teamwork and effientancy.
new system takes a while to get used to.instruction booklet needs several readings to digest properly.
Highly Recommend
So pleased with the work carried out, they were respectful of our home and listened to how we wanted things done.
All the work was carried out to a very high standard and in a timely manner.
Would not hesitate to recommend.

Antwort von Macbrook Gas LTD
MacBrook work with my Mother’s gas central heating installation …
Macbrook have done an amazing job with my Mum’s central heating installation but she is severely disabled with limited mobility and they did leave quite a bit of mess.. There was a hole left in her bedroom wall where they ripped out an old heater.. they come and filled the hole and put it right outside but her bedroom wall now needs replastering over the hole inside.. apart from those 2 issues relatively satisfied with the work

Antwort von Macbrook Gas LTD
Insulation
I’ve just had two amazing guys from Mon to Fri insulating my house . They were professional, friendly , tidy . What a pleasure. Connor and I can’t remember the other guys name . So well done guys I highly recommend you both . First class

Antwort von Macbrook Gas LTD
A Job Very Well Done.
The whole process went without a problem. All the installers were professional, knowledgeable and approachable.
We would be more than happy to recommend this company to anyone. Thank you.

Antwort von Macbrook Gas LTD
Great job!
From the initial point of contact with Macbrook there was great communication and no enquiry seemed to be too much trouble.
The installers were personable and easy to have around, working with efficiency and consideration.
Everyone who worked on our installation was polite and conscientious and did a first rate job, thank you.

Antwort von Macbrook Gas LTD
Boiler installation
Cannot praise this company enough. From start to finish the service has been impeccable. Office staff fantastic. All the guys that came to the property were efficient, polite and friendly. Respected my property. Very professional. Very tidy and all rubbish removed.
Highly recommend Macbrook.

Antwort von Macbrook Gas LTD
Great Service
Professional work done to a High Standard, Finished in a Day and a Half, and Cleaned as they went along.
We were pleased with the finished Results.

Antwort von Macbrook Gas LTD
Faultless throughout.
Everything from start to finish was faultless.
The work was carried out quickly and efficiently.
All of the workers that came to the house were very friendly and polite and extremely considerate in all areas.
Everything was kept clear and tidy at all times and even all the rubbish was taken away. Excellent

Antwort von Macbrook Gas LTD
Excellent service from Macbrook Gas…
Excellent service from Macbrook Gas from start to finish installing solar panels and air source heating in our home! Particular mention to Simon who went above and beyond to offer advice and spend time explaining everything in detail following the installation.

Antwort von Macbrook Gas LTD
Polite, helpful, efficient and thorough service throughout.
From start to finish of the process of fitting solar panels and heat pump to replace our oil fired boiler through the ECO4 Flex scheme I have no complaints about Macbrook Gas.
All staff were polite and helpful throughout and nothing seemed to be too much trouble.
I could raise a couple of minor quibbles and only give 4 stars but in all honesty the same issues would probably have arisen whoever did the work.
I wouldn't hesitate to use Macbrook Gas again and will almost certainly do so for annual servicing of the heat pump and possible additional work with the solar system.

Antwort von Macbrook Gas LTD
Very happy customer xx
We have just had EC04 heating fitted in our bungalow all free. The whole process was just amazing from start to finish. Solar panels simply the best free electric and a cheaper rate too. All plumbers electricians scaffolding solar panel team and the guys who came to take all the rubbish away were all excellent polite and tidy. No faults at all. They explained how every thing worked a few times as a lot to take in. All this was done in 3 days amazing. I can’t thank them enough brilliant people. The people in the office were brilliant people too any questions solved straight away. Thank you to all of you. xx

Antwort von Macbrook Gas LTD
Teamwork wins the day
Teamwork was the name of the day all teams plumbers electricians solar panel fitters all worked well together.
Place was clean and tidy at the end of the day especially so on the last day.All teams made sure we were happy with what was happening. On the last day everything was explained to us and left numbers to contact if we got in a muddle after they left . Kain and Danny were the last to leave and really went the extra mile to make sure we were happy

Antwort von Macbrook Gas LTD
Very professional from start to finish
Very professional from start to finish. The team that fitted the central heating system were polite, professional but also able to have a laugh. Tidied up after themselves. Would recommend to anyone.

Antwort von Macbrook Gas LTD
Very professional company
Very professional company, helpful personnel and the workmen performed the works very well, very little mess made and hopefully we will see a reduction in our heating bills next winter, thanks.

Antwort von Macbrook Gas LTD
What a great company
From start to finish they was brilliant From arranging the grant to installation of full centre heating the lads doing the work we're fantastic moving and putting everything back on time both days

Antwort von Macbrook Gas LTD
Excellent service
Excellent service, arrived on time worked hard and efficiently, very neat installation of boiler, and all necessary pipe work, no mess at all, everything explained how to work thermostat etc. all waste removed😊

Antwort von Macbrook Gas LTD
Five stars well earned..!
Macbrook surveyed my house and told me I was entitled to Loft insulation and solar panels under a government grant scheme (combined with my local council). Once the grant was confirmed a date was booked for each of the two installations, (one day for each), the scaffolders arrived on the day before and the work was completed within the day allocated each time. The tradesmen (installation staff?) were totally respectful and polite, the completed job was neat and tidy, if there were choices to make during the installations I was consulted on each occasion (cable routing and meter positioning etc.). Both installations were completed with little fuss and minimal inconvenience, rubbish and packaging was cleared up and removed by them at the time leaving my house neat and tidy. A Macbrook van turned up the following day to check that everything was ok and that there was nothing to clear up. On the two occasions I needed to speak with the office staff they were nothing but helpful and polite, throughout the whole experience I find nothing on which to fault the company or their tradesmen, some of the tradesmen were contractors from other companies but this report covers them as well. Five stars well earned..!

Antwort von Macbrook Gas LTD
Awful company
Awful company. I had to chase them loads. They didn't attend appointments when they said they would. They lied and told us we could get a our loft insulation replaced with them and then said we couldn't. AVOID!!

Antwort von Macbrook Gas LTD
Macbrook gas Ltd also trade as ABS ECO…
Macbrook gas Ltd also trade as ABS ECO LTD. 6 months and still not completed left with no heating or hot water over the weekends, vandalised my home ripped out any metal they could leaving holes in the walls boiler flue not sealed, cowboys and rude.

Antwort von Macbrook Gas LTD
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