Constant updates about, what was happening regarding my car, including delays due to the war, so parts delivery had been affected, also bank holidays. Polite and friendly informative staff, when you... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Constant updates about, what was happening regarding my car, including delays due to the war, so parts delivery had been affected, also bank holidays. Polite and friendly informative staff, when you... Mehr ansehen
Unternehmen hat geantwortet
Really good experience. From initial claim (logged after 5pm) to final repair and delivery of my car back to my address took a total of nine days. Communication was excellent, through email, text and... Mehr ansehen
Unternehmen hat geantwortet
work was good but did not bleed radiator properly and overheated when wive was out in car.They also drove through tyne tunnel which incurs a toll and did not tell me luckily i seen an email in my spa... Mehr ansehen
Unternehmen hat geantwortet
AE Smith Bodycraft Ltd customer care was excellent from the moment I booked them until collecting my car today. They kept me up dated at every step of repair. The staff were so helpful and very polite... Mehr ansehen
Unternehmen hat geantwortet
Markerstudy has specialised in providing motor insurance products, and complementary services, for 25 years. Currently trusted by a wide range of UK brokers and intermediaries, we help protect policyholders in the UK. We continually strive to provide a great service for all our policyholders, however, like many insurance providers, we are being impacted by wider industry and global issues, which include on-going supply chain delays and courtesy car shortages. Our teams are working tirelessly to overcome these difficulties and we would encourage policyholders to call - 0344 873 8183 if they would like to discuss a their claim with us or have any concerns. Specialisms: We are able to offer competitive motor insurance policies to suit many different customer requirements, such as young drivers, owners of high performance/high value cars, Japanese imports, kit cars, drivers with unusual occupations or accident/conviction records, to name just a few.
45 Westerham Road, TN13 3QB, Sevenoaks, Vereinigtes Königreich
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Done a really good job but took ages to get car back. But it was worth the wait to see the finished job
Once I had finally had my car delivered to the repairer from the recovery depot, I was pleased with the repairs to my car although the process took longer than expected
Polite staff and we were kept informed about the progress of the repair.
Really good customer service ,super easy to upload pictures. Good communication and super quick to pay out
From the moment I reported my accident I received great care and support. I am so grateful, a horrible situation was made so so much easier with excellent communication and resulting in a prompt settlement. Thank you!
The politeness and helpfulness of Amy at Bodmin repairs, and the speediness and fantastic repair of my car.
Well done all of you at Bodmin repairs!
As you know I am not expert But on my view they’ve done very good job. As well I really appreciate for their dealings, explanations &as quick as possible . Great team work 👍👍👍
Thank you
GS Sidhu
Excellent service from start to finish. Would definitely recommend.
From start to finish everything has been perfect. My car was repaired and everything looks like new. My mother is very happy with everything.
The repair to my car was to an excellent standard. The company Steer group made an amazing job of putting my car back together again. The company went above & beyond. I also have an excellent warranty on the repair.
Really good experience. From initial claim (logged after 5pm) to final repair and delivery of my car back to my address took a total of nine days. Communication was excellent, through email, text and calls to me.
Clear process in place and good customer service.

Antwort von Markerstudy
Staff were great made everything simpler and reassuring. Text messages were somewhat abrupt and intimidating

Antwort von Markerstudy
I took out a motorcycle policy 3 weeks before the renewal was due and then sold the bike. I then cancelled the policy 2 weeks before the policy was due. I got back £19 back from a £70 policy. In addition I had to send them photos of the inside of my garage showing the bike inside.
They are the wordy thieving insurance company I have ever dealt with.
Avoid at all cost!

Antwort von Markerstudy
I was kept fully informed throughout the whole process from setting up of the repair, each stage of the repair and the completed work. Organisation, communication and the work completed was impressive. This made me feel confident in the companies involved and the outcome.

Antwort von Markerstudy
Very slow service, it took a month to complete, very little communication as to what was going on. Also my tracker showed that my car was in sainsbury’s car park for part of that time

Antwort von Markerstudy
Very pleased with the outcome of my repair, the work was fantastic and they even cleaned tge xar inside and out, brilliant 👏

Antwort von Markerstudy
Pre check in etc very easy. At drop off, loan car was ready and waiting, again very easy.
Here is where it is 4* not 5*
I was told the repair would be a week.
A week later I got an email to say the repairs had started🥴
When questioned, that week had been physical assessment and then waiting for insurance to give the go ahead. This was not made clear to me initially. I have explained this directly and hope they have corrected making this clear for future clients.
Bottom line - would I recommend- YES
Their repair work is immaculate 👍
If I ever need this service again I would definitely choose to use them again👍

Antwort von Markerstudy

Antwort von Markerstudy
Great job done and very friendly staff slso my car was valeted when i went to puck it up.

Antwort von Markerstudy
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