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On the 25 May i picked my approved Range Rover up from Marshall Land Rover in Melton Mowbray .

All was well at this point and service seamed to be 5 stars.

On the drive home the message about exhaust fluid fault appeared and started the count down to no start, This was fixed by Land Rover assist ( technician reported old software on the vehicle and some one had brimmed the add-blue all should have been picked up on the Approved Promise Check's )

Also the electrical oil check is not working, I have tried several occasions and it still says unavailable ( car up to temperature then left 20 mins, 40 mins ,1 hr 1/12 hr, 2 hr, 3 hr, all night ) should have been picked up on Approved Promise Check's

Noise coming from passenger front wheel over small bumps ( banging noise ) should have been picked up on Approved Promise Check's
Drivers front Tyre cut in sidewall and painted in Tyre black in the cut, should have been picked up on Approved Promise Check's

I also insisted at point of sale that the next service was done before i picked the vehicle up this was agreed and every conversation after the service had been done until i looked in the service center on the car and it only has 2000 miles to next service,Marshall's still insisted it had been done until i spoke to the service department who confirmed it had not been done.

I HAVE RANG THEM ON SEVERAL OCCASIONS AND THEY HAVE PROMISED TO RING ME BACK STILL WAITING ??

My advice is if you are looking for a used approved land-rover look some were other than here.

Marshall Land Rover have sold me a faulty Evoque with endless electrical difficulties. I do not recommend. Most recently I was stranded on a French motorway for 24 hours (with Land Rover Assistance refusing to pay the costs I incurred) due to a faulty Smart Key reading in the car. I drove the car for 300 miles with no smart key in the car and no error was ever given until the engine was finally stopped in an Aire. I had 4 dogs in the car and the temperature was 30C outside where we waited for 6 hours to be recovered to a nearby hotel with no dog food or people food.
Other Evoque faults include:-
1. DEF (diesel exhaust fluid) reading errors making the car undriveable while abroad.
2. Tyre pressure gauge warning indicators giving endless faulty warnings
3. Seatbelt use errors
4. Highbeam sensor errors
5. Not changing the high beams between countries (even when selected to do so) - a real pain for driving between the UK and France.

DO NOT BUY THIS CAR. I have MY2016. No excuse for such appalling car mechanics in this day and age and with the price we paid.

highly recommend Marshall land rover Melton Mowbray. Amazing experience buying our first range rover off them. Josh and the team couldn't do enough. And the way they unveiled the car....wow!!! Cath and David( south wales)

Guess what people I got a threat today from the CEO of Marshall Mercedes Benz Daksh Gupta.
He said" Finally, if you wish to do a social media campaign against our company please be aware that as a UK plc we will defend our company reputation with the full force at the companies disposal to defend any comments of deformation. We will then seek full costs and damages. I should point out we are aware of your comments on facebook and suggest that you remove these by close of play tomorrow I hope this is clear"

This company has not offered to repair my car but has threatened to pursue me for LOSS as a result of my reviews! They will spend money to defend their reputation but not invest in their customers!
It seems the company is willing to bully and threaten people like me not to voice their opinions and experiences. What a disgraceful organisation and to have the CEO send you something like this in writing is out of this world!
Their so called solicitor part of Marshall Legal ( Shaun Harvey) is a disgrace to his profession and the entire human race! He falsified information in a written document to defend the company's position on my vehicle. This is the Head of Legal Compliance people! This is corruption on a grand scale. Take my word people do not buy from Marshall as they will take your money and when you need them they will pass you over to this disgraceful human being Shaun Harvey who thinks he can scare monger people away with his legal jargon!
I have sent this clown 3 emails and he has refused to respond and has chosen to hide behind his falsified defence statement!

If I could give minus stars then I would however they are lucky 1 star is the lowest which they do not deserve. I bought a car of this dealer back in June 2016. The day I bought the car had issues with suspension so I tried to give the car back within the 30 days however because I put a very expensive kit on the car to aesthetically modify the car they would not cover that cost so they forced my hand to keep the car. They advertised the car as 1 owner but when the log book came I was the 3rd owner! The car has had so many issues it's unbelievable, I even had to have the passenger seat replaced at my own expense. I have been trying to sort this car for the last six months and got nowhere. Daksh Gupta (CEO OF MARSHALL) Simon Everett (BRAND DIRECTOR) and Andrew Padmore (GENERAL MANAGER) have denied rectifying my car, washed their hands with my concerns and left my wife and I to it saying it is our problem now! What a disgraceful bunch of people!
I warn you people,stay well away from MARSHALL MERCEDES BENZ PRESTON they are after your money and nothing else!
Do not buy anything from these clowns, I turned the heat up on their pathetic response which they sent me today as their defence so they used one statement from my response and said don't contact us as you have threatened us. All I said to this clown ( SIMON EVERETT) was he has made the biggest mistake in his career by dismissing my concerns. I suppose it was the easiest option for these 3 clowns to hide behind their legal team.
They should be embarrassed of their actions! They owe me and my wife £24k but they feel I will walk away and let these 3 clowns get away with this well they are wrong. I am currently trying once more with their legal team to get my car sorted or I will be starting legal proceedings. I don't care how much this cots now, they have crossed the line!
Mark my words people do not go to this circus act of a company because they are only interested in your money.

Would like to say thank you to your service department who were extremely helpful in helping me find some missing service documents for a car I was in the process of selling.

The documents made a significant difference to my vehicle price and I was on a time scale so I am very grateful for your staff's quick response.

Ian bond

After less than stellar experiences at my closer Land Rover agents, I traveled a little further to Marshalls at Melton Mowbray for a service on my Range Rover.
As well as being less expensive than other quotes (hate to say 'cheaper' as nothing is cheap on a RRover)! the experience gave me a lot of confidence in the dealership. Very pleased with the standard of service. Would recommend.

Recently dealt with Barry as he helped us find a car for my wife, he really looked after us before and after the sale and delivered on everything he promised - excellent service and wouldn't hesitate to recommend

Thank you

I recently needed to get my car serviced as it was due and I needed to sell it as I am going back overseas. I have a friend who owns a service/repair centre so asked if he could carry out a routine service on my car so it was all ready to go with a fresh MOT when I sell it.

He ordered routine service items, oil filter, sparks plugs etc for the car from marshalls who said they should be in within the next few days (the car is a sports model). A few days later we havent heard anything so my mechanic friend gives them a call only to be told that they have the order but the guy that is dealing with it has gone on holiday and wont be back for a couple of weeks! - Oh wonderful.

Asking that surely there is someone else there that can sort this out for me the reply was that they have only just got the franchise and don't really know what they are doing! - Superb.

So three weeks later I eventually get the service items which were thanks god the correct parts.

Not good for this type of franchise marshalls, buck your ideas up.