Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I nev... Mehr ansehen
Unternehmen hat geantwortet
Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... Mehr ansehen
Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Veri... Mehr ansehen
Unternehmensdetails
- Elektrogroßhandel
- Handy-Recycling und Entsperrservice
- E-Commerce-Dienst
- Elektrofachmarkt
- Internetdienstanbieter
Vom Unternehmen geschrieben
RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.
Kontaktinformationen
2250 William D Tate Ave, 76051, Grapevine, Vereinigte Staaten
- 1-855-629-2225
- customerservice@reconext.com
- www.maxback.com
Maxback made my experience easy
Maxback made my experience easy. I was able to sell my old iphone here. The transaction was fast. I waited a few days for the credit on my paypal account to appear. If given a chance, I will still sell my old gadgets here in the future. They are super professional.
Speedy and Efficient
The transaction went very well and quite efficient. Please make sure you pack your item well. I sent them a pristine cellphone and it somehow was cracked during shipping. Everything done online without verbally speaking to anyone. Speedy and efficient. I was impressed. These folks know what they are doing PLUS offered me the most money for my phone ... Thus the name ... Maxback!
Highly recommend!
Very professional...did everything just as advertised. Paid $50 more for my phone than Verizon offered. Excellent experience!
everything was great
I lost my iPhone so bought a new one
I lost my iPhone so bought a new one. A short time later my old phone was found. Max back made it very easy to sell this phone with a minimum of effort. To me, the best place to sell old devices.
Last time I use them
Last time I use them. Two straight phones I've sent they've lied about the condition and reduced my payout. Enough is enough of their bait and switch policies.
Thanks for the payment sorry for being…
Thanks for the payment sorry for being impatient you guys worked well through this hard time
Under normal conditions...
Under normal conditions MaxBack would probably be absolutely stellar. Unfortunately I sent my device in right before COVID-19 affected their pursuit of doing business. I heard nothing for over a week after sending my device to them (which was in pretty much perfect condition, plus I included the original box). I checked the tracking and the package had been delivered “to the front desk” but I had no acknowledgment from MaxBack. I emailed them to see if they had the package since my account still said they were waiting for the shipment. That’s when I saw a pop up for a $5 Promo Code (HIFIVE) to use with my first sale to them. I had not seen the code before preparing my device for them and sending it to them. I went ahead and got a code. I received an email back that my shipment processing would be delayed due to the pandemic and yes - they had received my package (WHEW!!). Two weeks after that they processed my shipment and put the $$ in my PayPal account - 3 weeks after they received it. When I emailed to ask about the $5 Promo Code, the response from their CSR, Suzi, was “we cannot add a promo code... So sorry.” I chose MaxBack because I wanted to do business with a small, US company, which is what I work for. Small US businesses are the foundation of our country. BUT, customer service is critical to any business. I would have appreciated seeing a Promo Code BEFORE completing the sale and I sure would have appreciated an acknowledgment for receipt of my package. The business I work for has been affected by COVID-19 also, but we are not leaving our customers hanging.... Once again, once they were back from a COVID-19 break the sale was processed effectively.
Quick and fairly easy!
Maxback was perfect all the way…
Maxback was perfect all the way through. They gave me a fair assessment of my item, and paid me quickly. I will use them again, and again!
Highly Recommend even if it seems sketchy!
I honestly wasn't sure what type of experience I would have when starting with this process of selling two phones that I had, but I was impressed by the simplicity of it all. I answered the questions in regard about the phones that I had and then was given a projected amount that I would get back. My best advice is to be honest about the state of your phone. I was honest that both of the phones weren't in great condition and I still made out with a great check!
Great experience
Great experience, convenient and best price offered! Thanks!
Probably use again.
I received less than I expected.
I received less than I expected.
When I was listing my iPad 4, I didn't see that there was any place to report engraving, but when I received my offer, there were big points deducted for this (it had previously belonged to an organization). Also, what they deemed as "deep scratches" on the screen would seem to a reasonable person purchasing used-condition to be more like light/normal wear. In no way did the scratches affect the usability of the device or its screen. I declined their offer and asked for the iPad back, which arrived quickly and safely.
As far as my iPhone 6s, it did have a problem with light-leaks in the LCD, so it was fair for them to knock down the offer considerably, as I was expecting this to be an issue.
All told, I would use them again, but prepare yourself for a more stringent review policy than the few questions they ask when you're submitting your item for a quote.
Great to deal with
Great to deal with, got highest price for phone.
Whole process went very well
Whole process went very well, got the best bang for my device.
Easy and fast process.
Fast turnaround, and easy and simple process.
Great Experience
Great Experience! Easy process and received the payment quickly.
My iPhone XR was downgraded from good…
My iPhone XR was downgraded from good to fair without any explanation as how they came up with the downgrade and knocked over $100 off the offer
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








