I have been a member of medicash for over nearly 40yrs and can honestly say I can’t fault them, if you ring with a query staff are always polite and friendly.
Unternehmen hat geantwortet
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Das sagen Bewerter
A very good app with everything needed to make a claim, including copy of benefits table. Easy to complete amd very quick response from Medicash. Many other Perks too! An excellent company.
Unternehmen hat geantwortet
Very simple and easy to submit a claim on the app. Have done several claims now over the last few years and claims have all been accepted and paid within 3 working days.
Unternehmen hat geantwortet
Been with medicash nearly 60 years and have always had excellent service of them ,no hassle about any claims and always promt payments
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktinformationen
One Derby Square, L2 1AB, Liverpool, Vereinigtes Königreich
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Hervorragend
6719 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Member for well over 50 years
I have been a member of Medicash for over 50years - back in the day it was penny in the pound 👍
Since joining I have never encountered anything bad with the claims I have made - I have also recommended family & friends to join
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Denise,
Thank you for your 5* review! We're delighted to hear such positive feedback and that you've been with us for over 50 years.
We look forward to processing your next claim.
Kind regards,
Hannah
App very convenient and easy to navigate
App very convenient and easy to navigate
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Val,
Thank you for your 5* review! We're delighted to hear hat you're finding our app easy to navigate.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Typical insurance company
This company is like any other insurance company, scammer, and will do anything not to pay out.
I had a scan relating to my PCOS and they refused payout saying the scan was a pregnancy scan/fertility treatment.
Shows a real lack of understanding for medical issues as having a scan to track an underlying health issue is not a pregnancy scan and is not fertility treatment. Their argument was because there was a baby scan photo on the clinics website this indicates its pregnancy related.
The service I actually received was under general health and was a health scan and nothing to do with a pregnancy or fertility treatment.
Would not recommend and won't be using them again, my first claim submitted as encouraged by others and will be my last and it's a complete headache
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Analeez
I’m sorry to hear about your recent experience when making a claim. I understand, having spoken to our Head of Customer Service, that our Customer Care Team are currently investigating this and will respond to you shortly.
If you need anything else, please don’t hesitate to get in touch with them on 0151 702 0265 or via email at customercare@medicash.org
Kind regards
Andy
Antwort von Medicash
Hi Sue,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Antwort von Medicash
Hi Andy,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fantastic service highly recommend this…
Fantastic service highly recommend this company five stat service
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Stephen,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent
This is a fantastic organisation which looks after its members and delivers great service. Fast and efficient are bywords for the way business is conducted.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Simon,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Efficient and fast response
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
The Medicash app is exceptionally easy…
The Medicash app is exceptionally easy to use. The level i am on is more than adequate for meeting my needs. Response time to claims is very quick and payment is within 24 hours.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Mary,
Thank you for your 5* review! We're delighted to hear that you're enjoying the benefits of your cash plan and that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash are always very helpful if you…
Medicash are always very helpful if you call with a query, the app is very efficient and easy to use, and the claims are always paid on time with no issues.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our app efficient and easy to use, as well as our customer service team helpful.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great service and fast payment
Great service and fast payment, totally hassle free.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Steve,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming service fast and hassle free.
We look forward to processing your next claim.
Kind regards,
Hannah
Very easy to use and quick to respond
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Doris,
Thank you for your 5* review! It's great to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use app
Easy to use app, clear and generous benefits table, quick and easy reimbursement.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Very good service and customer care
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Gary,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service and customer care.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
As always very easy process and promptly paid.
As always, my claim was dealt with and paid promptly. Process was easy.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Debby,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent!
Been using medicash for over 30 years now! Never had any issues claims are easy to make via the app and paid quickly and easily direct into bank account!
Highly recommended!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Marie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and that you've been with us for over 30 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I only claim for dental treatment and…
I only claim for dental treatment and was rejected, so would consider leaving this company
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your review and feedback.
The reason for the decline of the claim should be on the email or letter you will have received from us.
If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact our customer service team on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
prompt and professional
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Peter,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Been a member for over 40years I think
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead of out of my wages, I think this reset the month I started claiming and this I think caused one of my claims to be declined, so that’s why I gave great rather than top score
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Janice,
Thank you for your review! It's great to hear that you're enjoying the benefits of your cash plan and that you've been with us for over 40 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Antwort von Medicash
Hi Tina,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
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