I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recommend it to everyone, especially those with claustrophobia or paralyzing anxiety. A very pleasant atmosphere!! I received the results quickly. I didn't have any problems. The clinic building... Mehr ansehen
Unternehmen hat geantwortet
Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
Unternehmen hat geantwortet
I am very claustrophobic. From the moment of arrival I was put completely at ease. Superb experience for me.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktinformationen
114a Cromwell Rd, Kensington, SW7 4ES, London, Vereinigtes Königreich
- www.medserena.co.uk
4,8
Hervorragend
983 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Good scanner I relaxed very easily
Good scanner I relaxed very easily. Would recommend it .
17. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Excellent radiographer
Excellent radiographer
Love the upright mri so much more comfortable
9. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
From the very start of my process to…
From the very start of my process to have an upright MRI everyone was very helpful and caring. Made the whole process easier for me to cope with. Thank you.
10. Februar 2025
Antwort von Medserena Upright MRI
Thank you for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
From the moment I walked in I was…
From the moment I walked in I was looked after amazingly, put at my ease , as I was very nervous. The scan itself is a wonderful way of having an m r I scan sat in a chair the time flew by .
11. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Wonderful staff and service
The whole experience was warm freindly, friendly and reassuring made possible by excellent staff.
11. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
First class from Start to finish
First class from Start to finish. Seen on time. Very polite young lady looked after me.
3. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Viewing only and my husband was so impressed
we arrived to see if my husband could tolerate the scanner bearing in mind the scanner was switched off
so he could view without it being on. DAVID was very reassuring and my husband decided he could do it. so David agreed to switch the scanner on and do the scan
there and then which was excellent, we had travelled quite a distance so I think David was taking that into consideration. all in all is was a positive experience and thankyou to MEDSERENA
31. Jänner 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re really pleased to hear about your positive experience and appreciate the kind comments about David. We understand that undergoing MRI scans can be challenging, so we are glad that we were able to accommodate your needs.
Thank you again for sharing your experience, and we look forward to welcoming you back in the future, if you need any further imaging.
Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Great team
On arrival the receptionists were welcoming.
Becky who did the Scan made me feel very comfortable and relaxed.
All staff I encountered made me feel comfortable and I was no longer nervous.
Big thank you to the team
10. Februar 2025
Antwort von Medserena Upright MRI
We are really pleased you felt at ease and had a pleasant experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
First time I have had an open MRI
First time I have had an open MRI. So glad I did as totally different to the "tunnel" type. Staff made me feel totally at ease.
7. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Great service
Made me feel at ease as very nervous. Lovely people and very caring. Reports back to consultant are brilliant and got my own results straight away. Cannot fault the service thank you
2. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Great experience from start to finish
Great experience from start to finish. I am claustrophobic but managed an MRCP without difficulty. The scan was reported on quickly and the result made available for my consultant a few days after the scan. Great service - would recommend
2. Februar 2025
Antwort von Medserena Upright MRI
We appreciate you taking the time to leave us a review. Your recommendation means a lot, and we look forward to welcoming you back in the future if you need any further imaging. Thank you again for sharing your experience. Kind regards, Medserena
Very kind and professional staff
Very kind and professional staff. Put me at my ease and explained everything thoroughly before we started as Im a super anxious person. Everything was spotless and even got a movie to watch during the procedure. The results came through super quickly too. Would definitely go there again. Thanks to all for a stress free experience.
6. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re pleased to hear about your positive experience and that our team were able to provide you with support and reassurance. Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
Excellent service and treatment
Excellent service and treatment. Professional, efficient, pleasant Staff.
3. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
As someone who is unable to tolerate a…
As someone who is unable to tolerate a normal MRI as I am very claustrophobic and with back problems I found the upright open MRI a very welcome alternative. I was still aprehensive but found the whole experience to be comfortable and quick.The reception staff and Radiographer were professional.I would not hesitate to recommend this scan.
28. Jänner 2025
Antwort von Medserena Upright MRI
We appreciate you taking the time to leave us a review. Your recommendation means a lot, and we look forward to welcoming you back in the future if you need any further imaging. Thank you again for sharing your experience. Kind regards, Medserena
Everyone from the receptionists to the…
Everyone from the receptionists to the radiographers were very cheerful and
helpful, and above all, understanding.
Found the scanner no problem at all. I am seriously claustrophobic but it's quite comfortable, light and airy, and not enclosed at the front at all. Not nearly as noisy as I had expected either. I would have no hesitation about using it again if it ever becomes necessary.
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad you felt at ease and had a pleasant experience whilst you were with us. We look forward to seeing you in the future, should you need our services again. Kind regards, Medserena
Exceptional service
I have been twice for an MRI and on both occasions they have been excellent.
31. Jänner 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had good experiences with us. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
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