Men's Wearhouse Bewertungen 

I recently bought a three-piece suit. I worked with both Tish and Chris and I found them very professional and very helpful, they ordered my vest for me so it would fit perfectly, and I just got done being measured for alterations. It was a very good experience and I highly recommend the Men’s Wearhouse in Southland Mall.

I rented a tuxedo. My experience was very positive. The salesperson had the tuxedo delivered to the store several weeks before the event so that there would be no last-minute histrionics. When the tuxedo and accessories arrived in the store, I dressed up and found that the pants had not been sufficiently shortened. This issue was taken care of on site within 30 minutes. The sales people were exceptionally accommodating, and the furnished product looked great. The wedding was in another state, and I took a mini-vacation before it. So the rental tuxedo was in my hands for approximately two weeks. There was no surcharge for the extended rental as I have experienced at other rental establishments. So I give Men's Wearhouse high marks for their product and their treatment of customers.

I am a long-time customer and business owner every year for Christmas I purchase a dozen or more gift cards for my management team. You have a program for every dollar you spend you get points. This is a good incentive for me to purchase gift cards as gifts.
The problem is I spend a couple thousand dollars on gift cards which are than given as gifts then I'm told that I do not get the point on my account with gift card purchases. The points go to the person using the gift card.
This is insane I'm purchasing the gift. The customer that goes into the store is getting $150 of free clothing from me and they're supposed to get the points on the money that I spent.
This is not the first time that I've ran into this problem two years ago. Same scenario I called men's Wearhouse main office they apologized and told me that they have changed the practice and that the purchaser, the individual who spends the money should be getting the points.
Last night I went into the Ann Arbor location and the manager who's been with the company for a long time has informed me that they cannot give me the points. He was very kind and I did not want to dispute the matter with him I simply told him that I will no longer be purchasing gift cards for My staff

I did speak with Morrie today from the head office she was kind enough to explain the policy and agrees with me, that it makes no sense, the points should be given to the individual who makes the purchase.

DONT TRUST YOUR BUSINESS HERE!!!!!!!!Men's Warehouse on Shaw in Fresno cannot be trusted!!! READ BEFORE YOU PLAN ON GIVING THEM YOUR BUSINESS! Long story short....They completely jacked my order up and took zero self accountability. I had big special functions and it was important how I looked. They lied, rude, and put the blame on others but themselves!!!!!! They collect your money and know by the time you pick up your suit it's too late for any other options so they give you whatever they want. I tried to talk to the General manager Terrell and he's a slug! And gets his feelings hurt because he has an ego problem. He's the leader of this building and his leadership reflects the performance of this building. He just directs you to the 800 number! TERRIBLE EXPERIENCE!!!!!!!

Men’s Wearhouse provides great tuxedo for the Asheville Ballet Nutcracker show each year. They make us adult male party guests looking very sharp on stage. Always appreciate their work for the ballet company and for the Nutcracker production. Very easy to work with as well.

This business has nothing but completely incompetent employees who have zero care for customer service. They ruined our wedding by giving us someone else’s suit in the bag. Completely wrong. Wrong size wrong style wrong color. Then they offered zero compensation and had no remorse for ruining our day. They should be put out of business. Do not give them your money!!! Warning!! Men’s wearhouse is horrible!!!

I took my son and his two sons to be fitted for suits for my daughter's wedding the staff where helpful professional and attentive I received text messages letting us know our orders where ready to be picked up over all the experience was ideal the suits looked amazing the fit was prefect

I went in to buy a few ties. After selecting them, I walked around the store multiple times trying to find an employee to check me out. I genuinely could not even identify who worked there.

A couple of customers were already near what looked like the checkout area. I politely asked them, “Are you in line to check out?” One of them replied, “We’re being checked in,” so I said, “Okay, I’ll get in line.”

At that moment, someone — apparently an employee — jumped up and snapped at me:

“WELL I GUESS I’LL JUST DROP WHAT I WAS DOING AND TAKE CARE OF YOU!”

The tone was aggressive and completely unnecessary. I immediately apologized to the customers, telling them I didn’t mean to cut ahead and that I could wait.

The employee then sarcastically said:

“NO, YOU ARE VERY IMPORTANT TO US.”

It was rude, unprofessional, and left me genuinely stunned.

In hindsight, I wish I had simply walked out and said, “Keep your ties.” Instead, I still completed the purchase — a decision I now regret.

This visit was enough for me to say with full confidence:
I will not be returning to Men’s Wearhouse again.

My alteration was completed correctly and on time. My sales person Shelby was very professional, helpful and friendly. He went out of his way to assist with with my additional puchases. I love to shop at Men's Wearhouse!

I actually like Men's Wearhouse, got great service a few years ago at the Lynnwood WA location, had a suit custom made, Jos Aboud to be exact, & since then my portly body became 'more portly' & now I now live in Sequim WA. Portly is a disease that progresses with age so now need the suit altered to fit. Nearest MWH is in Silverdale but they lost their tailor. Next is Tacoma which is almost a 2 hour drive. Called, explained my situation needing major alterations, confirmed the need for a timely service & the distance. No problem, come on down. Upon arrival, explained reason for the visit THEY explained to me, "cannot do the alterations unless the suit had been recently dry cleaned &, no, they wouldn't cut me any slack. 4 hours wasted because the associated from the phone call didn't have the presence of mind to mention their hard fast rule. Should I blame the employee ??? Yes, a little BUT shame on MWH for not properly training the staff. I hate to drag the other stores down, but this is the only way to get the message across to management. Bet they won't take the time to respond to me, BUT, if they do I might add some stars.

Review for Men’s Wearhouse – 7000 Austin Street, Forest Hills, NY 11375

Extremely disappointed with my experience at this location. I went to pick up my rental suit for a wedding this Saturday, and it was a complete letdown. After driving 30 minutes and paying $2.50 for metered parking, I expected things to go smoothly — but that was not the case.

The pants were far too short, stopping about three inches above my ankles, and the suit jacket was too small. When I asked what measurements they had taken, no one could give me an answer. The employee then told me I’d have to come back another day because the jacket wasn’t in stock — even though my event is this Saturday. I was told they would FedEx it, and I’m now hoping it arrives by noon the next day.

To make matters worse, the shirt they handed me looked like it had been stuffed in a pocket — completely wrinkled and unpresentable. When I pointed this out, the employee confirmed that was indeed the shirt I was supposed to wear.

Overall, this experience was incredibly frustrating and disappointing. If the wedding weren’t just days away, I would have requested a refund and gone elsewhere. I will not be returning to this Men’s Wearhouse location and strongly recommend others look elsewhere for formalwear rentals.

I had ordered my tuxedo from the dayton mall Centerville Ohio, it came and the jacket was to small and the store manager tired to make it fit it was a 42 long jacket ,when I needed a 44 regular, he boosted he has been doing this for 25 years. And I told him this jacket wasn't to work, he if we make the sleeves longer it would work, this guy shouldn't be a store manager, he can't that he made a mistake and he's rude ,he should realize if it doesn't fix listen to his customers

Went in to Men’s warehouse in a at Louis mall , and the Internet had men’s suits at 139.00 and got there and the salesman says $550 is the best deal , gtfoh … Bait and switch , Men’s Warehouse

The customer service was great! I especially wanted to acknowledge Joe, one of the assistant managers, and the seamstress, Anoy, who were professional, helpful in assisting me with my situation with my son’s suit. Thank you both for your dedication to your customers.

Be careful in dealing with this store. On September 30, 2025 I bought a suit from this store and was measured for alterations. I explained that I needed the suit no later than October 24, for a planned event. They assured me it would be ready on that date. When I went in on the promised date (over 3 weeks after purchase), the suit wasn't ready and they admitted they had not even started on the alterations. I asked for a credit card refund and left. I'll post later as to whether I get the refund.

Update: After escalating my concern, Men’s Wearhouse management reached out and agreed to send a replacement as a courtesy. I appreciate the follow-through and their effort to make things right after my earlier frustrations. The process took persistence, but they ultimately showed that they do stand behind their products when pushed to the right level.

I’ve spent around $700 with Men’s Wearhouse recently, hoping for quality and professionalism. Instead, I’ve gotten nothing but delays, poor communication, and dismissive customer service.

My orders arrived piecemeal over two weeks, one item at a time, and when my new boots arrived, the leather pull loop tore off the first time I tried them on. I contacted customer service expecting a quick fix — instead, I got a copy-paste response followed by a rep telling me they “cannot send a second pair of boots for free.”

That comment alone says everything about how far this company has fallen. I’m not asking for a handout — I’m asking for accountability on a defective item and respect as a customer who’s spent real money.

Men’s Wearhouse used to stand for class and quality. Now it’s all bureaucracy, poor craftsmanship, and customer service that makes you feel like you’re the problem for expecting what you paid for.

Shameful behavior in stark contrast to the companies image.

A very disappointing experience. I would not recommend this place if you need to rent a texudo in Washington, D.C.

After two tries in the store, I asked for the pants to be lengthened, as they were clearly too short and made me look ridiculous. On the day of the event, when I picked up the tuxedo, the hem had not been lengthened and the garment was unwearable.

The store only refunded me for the pants, as if you could go to a black tie event wearing only a jacket, shirt, and shoes.... and no pants !

This practice feels fundamentally unfair and left me feeling taken advantage of.

They are absolutely god awful. Understaffed and the quality is sparse. The latest round of frustration was making an appointment so I’d have someone’s attention only to be told when I got there was to wait in line and we will be to you when we handle the other 10 people in here. I felt bad for everyone in the store. I couldn’t wait, which is why I tried the appointment route. I left with a few thousand dollars in my pocket they lost out on. I won’t go back. Time to find a good custom tailor / shop. I have options where I live thankfully. Sorry to those that don’t.

I have been purchasing Men's Wearhouse products for the last 6 months. Very pleased with the quality and value. On two occasions, I communicated with customer service to rectify items mis-shipped or wrong size. Professional, courteous, and provided immediate solutions. I will continue to purchase from Men's Wearhouse. They have helped me up my game at work.