I have worked with Message Direct for a number of years now and they have always been incredibly helpful. Recently, I migrated to a new system and Sophie in particular was absolutely fantastic and h... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We've been using Message Direct to handle our emergency business calls outside of UK office hours since 2022. We're very happy with service levels and the speed of response. Their team are professiona... Mehr ansehen
Unternehmen hat geantwortet
We do not have a high volume of calls but it is important calls are answered professionally and passed on quickly. Message Direct certainly tick those boxes! From the quoting phase with Alison t... Mehr ansehen
Unternehmen hat geantwortet
Easy to set up and easy contact with the Message Direct team who will answer any queries you have and help get you on your way. Any new instructions you have for answering your business calls can be i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Over the course of the last 30 years, we’ve built a vibrantly successful, industry-leading business with an unwavering dedication to customer services and solutions.
Kontaktinformationen
Vereinigtes Königreich
- 0800 151 2973
- www.message-direct.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Reliable and excellent service from a…
Reliable and excellent service from a friendly team

Antwort von Message Direct
Quick responses allowing our business to develop
Response from staff is quick and efficient, allowing us to function as a business, even if we aren't always available to take the calls.
The information taken reflects what we need, and is clearly tailored to us as a business.

Antwort von Message Direct
Good value for money service that helps…
Good value for money service that helps support our business.

Antwort von Message Direct
The team provide an extremely efficient…
The team provide an extremely efficient and organised service. The mesages passed on are clear and include the details clients provide plus those we need to deal with enquiries.

Antwort von Message Direct
Have been using Message Direct for over…
Have been using Message Direct for over a year now.
Having used a different company previously, who had extortionate rates and a terrible service, Message Direct has been a breath of fresh air. All onboarding staff, Sophie, Ellen, Jo, Claudia, were extremely helpful every step of the way. The PA's who answer the calls have clearly been trained to a high standard, as they have always attained the appropriate information before passing a call on.
If a on the market for a high quality PA service at a competitive price point, Message Direct is who you are looking for.

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Reliability
A reliable service with no issues since they took over my answering service many years ago.

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I Couldn't Function Without Them
I've used Message Direct for over 5 years now, they protect me from time wasters and give us a very professional image 24/7 for a fraction of the cost of employing a dedicated secretary.

Antwort von Message Direct
Really happy with the service
Really happy with the service, polite staff passing through the calls and giving updates for customers.
Email layout makes it simple to see the important details and get the team out to react which is vital in a reactive business

Antwort von Message Direct
Never miss a call
We really wished we had set up a call handling service from day one. When our lines are busy they pick up the calls and provide us a quick email/message ready for us to call back whoever was trying to get hold of us.
Our clients/suppliers often say how professionally our calls are handled, and have no idea that this is an outsourced service, so a win win for everyone. It feel like an extension of our own team.

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GREAT RESPONSE
We always get a great response, even when getting Rota's etc over last minute.

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Polite, professional service which is value for money
Our inbound calls are answered politely and professionally by the Message Direct team andcustomer service is responsive and efficient. The service represents great value for money.

Antwort von Message Direct
This is a great service
This is a great service. Exactly what I was looking for for my small business. They deliver what they promise.

Antwort von Message Direct
Message direct
Message direct, take the pressure off by handling all our incoming calls,

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Easy set up and running
Easy to set up and easy contact with the Message Direct team who will answer any queries you have and help get you on your way. Any new instructions you have for answering your business calls can be implemented quickly and easily, such as when there are holidays, etc. Messages in are received very quickly and we haven't had any complaints from our customers or new enquiries.

Antwort von Message Direct
We've been with Message Direct for 2…
We've been with Message Direct for 2 years now, and we couldn’t be more satisfied with their service! The team is professional and always handles calls promptly, providing seamless support every time. We highly recommend Message Direct.

Antwort von Message Direct
Perfect solution for me
Perfect solution for me. Quick, easy, super helpful. Just what I needed.

Antwort von Message Direct
Phoneline creation
Message Direct were very quick to set up a phoneline for us when we had a tight turn around

Antwort von Message Direct
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







