First class, quick delivery and I could choose the day. I hadn’t completed the order correctly but I soon had an email explaining what I needed to do, great customer service-as for the product, brilli... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Had some issue with furniture delivery dates: The website allows to select dates that the courier company later said they cannot do because they are in the area only every 2-3 weeks. Long story short... Mehr ansehen
Unternehmen hat geantwortet
I’ve had a great experience with Millie&Jones when I bought a bunkbed for my daughter from them. The bed quality was excellent and when I had a small issue with one part- they sent replacement straigh... Mehr ansehen
Unternehmen hat geantwortet
Speedy delivery and good service. Quality and finish are very nice The instructions were pretty bare - could do without relying so much on diagrams.
Unternehmen hat geantwortet
Unternehmensdetails
Über Millie & Jones
Vom Unternehmen geschrieben
Millie & Jones is a family-run business dedicated to supplying thoughtfully designed beds for children, teenagers, and growing families. We focus on quality craftsmanship and practical design to create stylish sleeping spaces that work effortlessly for everyday life.
While we specialise in beds for kids and teens, our collection also includes guest beds, daybeds, storage beds, and versatile designs suitable for all ages, because comfort, functionality, and good design shouldn’t have an age limit.
Our carefully curated range features bunk beds, loft beds, cabin beds, and traditional bed frames with integrated storage, all selected with durability, functionality, and timeless style in mind. Every product is supplied by trusted manufacturers and supported by manufacturer-backed guarantees for added reassurance.
At Millie & Jones, customer experience sits at the heart of everything we do. From our secure, easy-to-use website and trusted payment options to our friendly, knowledgeable support team, we aim to make every step of your shopping journey simple and enjoyable. As a small family business, we take pride in offering a personal approach and building long-term trust with the families we serve.
While we specialise in beds for kids and teens, our collection also includes guest beds, daybeds, storage beds, and versatile designs suitable for all ages, because comfort, functionality, and good design shouldn’t have an age limit.
Our carefully curated range features bunk beds, loft beds, cabin beds, and traditional bed frames with integrated storage, all selected with durability, functionality, and timeless style in mind. Every product is supplied by trusted manufacturers and supported by manufacturer-backed guarantees for added reassurance.
At Millie & Jones, customer experience sits at the heart of everything we do. From our secure, easy-to-use website and trusted payment options to our friendly, knowledgeable support team, we aim to make every step of your shopping journey simple and enjoyable. As a small family business, we take pride in offering a personal approach and building long-term trust with the families we serve.
Customer service you can rely on
Vom Unternehmen geschrieben
- From our family to yours
- We take pride in our exceptional customer service. As our family business has grown, we’ve ensured that prioritising our customers remains at the heart of everything we do.
Free Delivery On All Orders
Flexible Delivery Options
We offer free delivery on all orders, giving you the flexibility to choose what works best for you. Need your order quickly? Next working day delivery is available at no extra cost. Prefer to schedule a convenient time? You can select a flexible delivery date that suits you. Once your order is confirmed, you'll receive updates via text and email, including a 3-hour delivery slot, followed by a call 60 minutes before arrival to ensure a smooth and hassle-free experience. 🚚✨
Kontaktinformationen
Hemel Hempstead, Vereinigtes Königreich
- 020 8264 0042
- support@millieandjones.co.uk
- www.millieandjones.co.uk
Seasonal Sale Up To 50% OFF!
4,5
Hervorragend
267 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Have given 4 stars as a piece was…
Have given 4 stars as a piece was damaged. However spoke to Jess who has arranged an immediate replacement for 2 days later. Customer care is very good and handled efficiently and with empathy. Always a pleasure buying from a smaller family business as everything sorted speedily.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Hi Amanda,
Thank you so much for your kind review and for your understanding. We're really sorry a piece arrived damaged, but we're glad Jess was able to get it sorted quickly for you. As a small family business, it means a lot to hear that our personal service makes a difference. We're always here if you need anything else in the future!
Warm regards,
The Millie & Jones Team 🌳🛏️
Great quality product
Great quality product, very responsive to queries about delivery, great, swift and efficient assembly
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of your bed and that the delivery and assembly went smoothly. If you ever need anything else or have any questions down the line, we're always here to help.
Best wishes,
The Millie & Jones Team 🌳🛏️
Quick + easy to order
Quick + easy to order, very quick delivery. From start to finish this company has been excellent, kept up to date with delivery and very friendly delivery men , nothing was too much trouble.
The bed itself is excellent just as described. Easily put together, sturdy and good quality. Our granddaughter is thrilled with it as are we. Would highly recommend.
3. Juni 2025
Antwort von Millie & Jones
Hi Anthony,
Thank you so much for your lovely review! We're thrilled to hear the whole experience - from ordering to delivery - was smooth and positive. It’s great to know your granddaughter loves the bed, and that it was easy to assemble and lived up to expectations.
We really appreciate your recommendation and kind words!
All the best
Millie & Jones
Bunk bed
Great product, although the instructions were terrible. It would help if nails were grouped or wooden pieces were labelled to match instructions.
My daughter loves her new bed.
2. Juni 2025
Antwort von Millie & Jones
Thank you for your honest feedback and for taking the time to leave a review!
We're so glad to hear your daughter loves her new bed - that’s the most important part! We're really sorry the assembly instructions weren’t as clear as they should have been. We understand how frustrating that can be, and we truly appreciate you letting us know.
Thanks again for choosing us - and if there's anything else we can help with, just let us know!
All the best
Millie & Jones
The communication from start to finish…
The communication from start to finish was excellent. Jess helped me to choose the right bed according to my expectations. The quality of bed its excellent, and as described in the webpage. Really happy with my purchase.
21. Mai 2025
Antwort von Millie & Jones
Hi Gloria,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience from start to finish. Jess will be especially pleased to know that her support helped you find the perfect bed!
We're also delighted that you're happy with the quality and that it lived up to your expectations. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your feedback.
All the best
Millie & Jones
Great purchase
Lovely bed, easy to put together and great delivery.
Would highly recommend.
23. Mai 2025
Antwort von Millie & Jones
Thank you so much for your lovely review! We're so pleased to hear that you're happy with the bed and that the assembly and delivery went smoothly. Your recommendation means the world to us!
All the best
Millie & Jones
Great customer service…
Great customer service as had to rearrange delivery dates.
Delivery exactly on time and bed fully constructed.
Well done delighted
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Thank you so much for your kind words! We're really glad we could help rearrange your delivery and that everything arrived on time and fully assembled as expected. It’s wonderful to hear you're delighted with the experience - that means a lot to us!
All the best
Millie & Jones
Lovely bed!
Lovely items to choose from. The loft bed we chose is amazing! We paid to have it delivered and built and was well worth it! Very reasonable price for all!
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Thank you so much for your lovely review! We're thrilled to hear you're happy with your new loft bed and that the assembly service made things easier for you. It's great to know you found everything to be good value too! If there's ever anything else we can help with, just let us know.
All the best
Millie & Jones
Excellent service
20. Mai 2025
Antwort von Millie & Jones
Hi Liz,
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us. If there's anything else you need, we're always here to help!
All the best
Millie & Jones
Antwort von Millie & Jones
Hi Iza,
Thank you so much for your lovely review! We're absolutely delighted to hear you're so pleased with the quality - it means the world to us.
If there's ever anything we can help with in the future, just let us know. Enjoy your new bed!
All the best
Millie & Jones
Prompt delivery and great bed
Prompt delivery and great bed. Very happy with the bed and the service. Reliable and trustworthy
16. Mai 2025
Antwort von Millie & Jones
Hi Becky,
Thank you so much for your kind review! We're so pleased to hear you're happy with both the bed and the service you received. It really means a lot to us as a small family business to be described as reliable and trustworthy - that's exactly what we strive for!
If you ever need anything in the future, we’re always here to help. Enjoy your new bed!
All the best
Millie & Jones
Excellent service and really please…
Excellent service and really please with our purchase.
29. April 2025
Antwort von Millie & Jones
Hi Janet,
Thank you so much for your kind words! We're so pleased to hear you're happy with both the service and your purchase. It really means a lot to us.
If there's anything else we can help with in the future, please don't hesitate to get in touch!
All the best
Millie&Jones
Florence Guest Bed
We ordered this bed for our grandchildren when they come to visit. It's exactly as pictured and just what we need. The delivery was prompt, the driver courteous and it arrived in good condition. It took a while to assemble but the instructions were easy to follow and we are very pleased with the results!
9. Mai 2025
Antwort von Millie & Jones
Thank you so much for taking the time to leave such a lovely review! We're delighted to hear the bed was exactly what you were looking for and that it arrived promptly and in great condition. It’s great to know the instructions were clear and that you're pleased with the final result.
We really appreciate your kind words and support.
All the best
Millie&Jones
Great bed and great service
Very fast and convenient delivery. Well packaged and easy to assemble due to clear instructions and parts all labelled. Good quality and solid
7. Mai 2025
Antwort von Millie & Jones
Hi Juliette,
Thank you so much for your great feedback! We're really pleased to hear that your delivery was quick and convenient, and that assembly was straightforward with clearly labelled parts. It's also fantastic to know you're happy with the quality and sturdiness of the product.
We truly appreciate your support and hope you enjoy your new bed for years to come!
All the best
Millie&Jones
Antwort von Millie & Jones
Thank you so much for your lovely review! We're thrilled to hear you had a wonderful experience with us - it truly means a lot.
If there's ever anything we can help with in the future, please don't hesitate to reach out. Thanks again for your support!
All the best,
Millie&Jones
Very happy
Very happy! Process was smooth and really quick. Had looked around for a particular bed for a while and every company was estimating lengthy wait times. Saw this company and they said 2 weeks. Got a email for delivery within a couple of days and 2 weeks was the time frame! Very pleased. Would recommend.
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Hi Mrs B,
Thank you so much for your lovely review! We're so pleased to hear that you found the process smooth and that we could get your bed to you within the timeframe promised. We know how frustrating long wait times can be, so it’s great to know we could offer a quicker solution.
We really appreciate your recommendation and hope you’re enjoying your new bed! If there's anything else we can help with in the future, please don't hesitate to reach out.
All the best,
Millie&Jones
Great company, great value
Good value bed which is perfect. Staff really helpful and worked around me for delivery. Delivery could've been next day but I needed it a little later.
Great company to deal with, would definitely use again 😊
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Hi Katie,
Thank you so much for your kind words! We're really glad to hear that the bed was a great fit and that our team was able to accommodate your preferred delivery timing. It's wonderful to know you had such a positive experience, and we’d be delighted to help you again in the future!
All the best
Millie & Jones
Easy to view the different beds and…
Easy to view the different beds and easy to order on the website. The customer service was brilliant I asked for a particular delivery date which they said was fine. The two delivery chaps were friendly and helpful could not fault them.
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Millie & Jones
Hi there,
Thank you so much for your lovely review! We're thrilled to hear that you found our website easy to use and that our customer service team was able to accommodate your delivery request. It's also great to know our delivery team made a positive impression – we'll be sure to pass on your kind words to them.
If there's anything else we can help with in the future, please don't hesitate to get in touch!
All the best
Millie & Jones
Very happy with this bed for my daughter
We brought a bed for our daughter. The delivery was great and on time and the quality of the bed is brilliant very happy with the purchase.
1. April 2025
Antwort von Millie & Jones
Hi Gemma,
Thank you so much for your lovely review! We’re so pleased to hear that everything went smoothly with the delivery and that you're happy with the quality of your daughter's new bed.
It's great to know that you're happy with your purchase, and we hope she absolutely loves it! If there’s ever anything else we can help with, please do let us know!
All the best
Millie & Jones
Great team. Great bed.
The team were incredibly friendly and helpful. They sorted out a delivery issue without it becoming a huge problem.
The bed was simple to assemble. It looks great and is very comfortable.
Thanks team - I would definitely use this company again.
13. April 2025
Antwort von Millie & Jones
Hi Linda,
Thank you so much for your kind words! We’re really happy to hear that our team was able to help resolve the delivery issue smoothly for you - it’s so important to us that everything goes as stress-free as possible.
It’s great to know the bed was easy to assemble, looks lovely, and most importantly, is comfortable! Your feedback means the world to us, and we’re so glad you’d choose us again.
All the best
Millie & Jones
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