Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Mehr ansehen
Unternehmen hat geantwortet
Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Mehr ansehen
Unternehmen hat geantwortet
I ordered a spare battery for my powered wheelchair. It arrived safely packaged very quickly. One happy customer who can now travel further without having to stop for a few hours to charge a battery... Mehr ansehen
Unternehmen hat geantwortet
Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Company have been helpful and prompt. The most impressive thing is that they pick up the phone and that I can talk to to a human. They also very quick to respond and action the repairs

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We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟🌟🌟🌟🌟

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Arrived on time as promised at the point of sale. Good instructions and easily assembled and used.

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Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

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Antwort von Mobility Extra
The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

Antwort von Mobility Extra
Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

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Ordering was easy and package was delivered safely and quickly

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The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

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No hassle quick delivery well packed sturdy well designed stroller

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Kept informed and delivered so quickly .would definitely use again .

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I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

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Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.

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I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

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My wheelchair arrived not the next day but the day after and it was perfect! I was so pleased with everything, my last wheelchair was heavy and everything was just hanging off, It was 30 years old,
Looking forward to another 30 years with this lovely chair

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Super quick delivery, great product price and very helpful after care

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We were welcomed as we arrived to view wheelchairs. Demonstrations were comprehensive and knowledgeable. No pressure to purchase and when we decided to buy the sale and delivery arrangements were satisfactorily arranged.

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Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this company is great is just the tip of the iceberg. So quick to help with any issues even when the dog takes a liking to munching armrests. I can't thank them all enough for giving my life back

Antwort von Mobility Extra
I bought my the MX-2R on Sunday 22nd. The phone line was shut but they answered on WhatsApp very quickly and answered all my questions so I could understand how it worked. I was very impressed. I got the chair delivered on Wednesday 25 which was very quick! I am so happy with the chair. The stick to drive it is very sensitive and doesn’t need a lot of pushing which is fantastic for my hands because I struggle. I was very impressed and would recommend the chair to anyone but also tell people your customer service is excellent. Thank you so much for all your help again!

Antwort von Mobility Extra
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