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moneyhelper.org.uk (incl. pensionwise.gov.uk) Bewertungen 

322
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Did not know about money helper but Kirk at money helper gave me everything I needed in a 40 min conversation. Need help with finacial situations PLEASE use them as a first option! So easy and no appo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Informationsdienst

Über moneyhelper.org.uk (incl. pensionwise.gov.uk)

Vom Unternehmen geschrieben

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

322 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(322)

231 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Pension queries.

Overall my experience of dealing with Moneyhelper was fairly helpful & the operative explained what information, documents would be needed to help with my pension queries.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

MoneyHelper agents

The agents, to whom I spoke to arrange and then reschedule a telephone appointment, were informative and empathetic.
The ensured, in a friendly and professional manner that I will be fully prepared for my consultation in August.
I recommend the MoneyHelper service to anyone who wants/doesn't know how to make the most efficient use of their pension savings.

22. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

I was recommended to use after using …

I was recommended to use after using travel insurance compare sites that were quoting higher figures for my age and medical background. Medical helper gave me three companies that might offer better quotes and one of them were able to come in £100 cheaper than I had found elsewhere.

18. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful, understanding and had great knowledge. He really helped me understand my options and explained them is easy terms

16. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Great communication

Easy to contact service,no long call waiting
I had a question to ask ,it was dealt with in a professional and empathetic way .
Therefore l would use again if required recommended to family and friends .
The representative was understanding of my hearing difficulties.

23. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Extremely knowledgeable and full explanation of my options

Knowledgeable professional patient and extremely empathetic covered everything I was hoping answered in a thorough way.
Thank you for knowledge grateful

23. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 4 von 5 Sternen

A kind, helpful agent

Getting to talk to an agent after a chatbot interaction. The agent was a lovely person, keen to help and very understanding.

18. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 1 von 5 Sternen

This organization is just a data…

This organization is just a data collection organisation. They want to know everything about you, pensions, savings , income, assets and family. They then say we cant offer you advice as its against protocol. My adviser didnt advise anything. He left recording every minute detail about me and then offered me nothing. Government data collection that's all it is. Waste of my time.

10. März 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected. Our services offer free, impartial information and guidance only - we are unable to provide advice.

If we can help in relation to guidance services, you can contact us as contact@maps.org.uk.

Thank you.

Bewertet mit 5 von 5 Sternen

The consultant was very professional as…

The consultant was very professional as ND had vast knowledge of the pension minefield. Plus he was totally aware of my needs and gave advice accordingly. Highly recommended.

16. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

MoneyHelper advisor

MoneyHelper advisor was very helpful

1. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Defined Contributions, different options

Until I spoke to Pension Wise I was unaware of the varied options which could be considered with "Defined Contributions". The adviser was able to detail these and provide follow up information.

29. Mai 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Pension queries

Was great to be able to phone the number and speak to a real person that could explain to me my pension queries in a way that I completely understood.
Very friendly, knowledgeable and patient staff, I would highly recommend this service.

8. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Accessible and easy to Use

Money Helper was accessible and easy to book. It was brilliant to speak to someone in person on the phone to do this. The Advisor was very professional and diplomatic and an excellent listener! He was able to cover all areas of my queries.

10. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

For free advice

For free advice, this was the best place to discuss my pension issues.

Have taken advice from private firms ,in the past 2 years, who were never as good!

12. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

A great service

The money helper person I spoke to was really knowledgeable and able to explain things clearly and slowly. I highly recommend this service.

10. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Fantastic information given by Pension Wise

Jenni who I spoke to regarding my DC Pension was so on the ball, Jenni answered all my questions without me even having to say what I needed to know. I had a list and Jenni covered them all during our call. In fact I missed my original call from pension wise due to my phone not working properly, I had to wait 2 months for that appt in the first place as they are so busy, when I told Jenni that I needed to speak to someone urgently after missing my call Jenni sorted out my problem. It was well worth the wait of 2 months. I was actually nearly crying when Jenni said she would help me after speaking to her supervisor as Jenni had her own quota of calls to take too. Her supervisor gave Jenni permission to talk me through my pension options, Great service, could not have been any better.

3. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

Very knowledgeable advisor

Very knowledgeable advisor . Knew all the answers to my specific questions. Very helpful and informative.

5. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

A brilliant service!

All the representatives were patient, knowledgeable, and fully equipped to answer my questions. I was very impressed by the first class service. Thankyou!

4. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Bewertet mit 5 von 5 Sternen

So helpful and put me at ease I would…

So helpful and put me at ease I would highly recommend this service thanks to all the amazing support

3. Juni 2026
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Antwort von moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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