Moniker Bewertungen 

259
•
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I paid Moniker A$238.98 to restore two domains: *.net.au on 29 July 2026 and *.net.au on 2 August. Nearly three months later, I still cannot access or manage them. Their dashboard display... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Mon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company has repeatedly kicked me off their website for no valid reason. I asked for the "supposed" infraction, they weren't able to provide this, nor a screenshot. They suggested leaving a re... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've had Moniker for well over 2 years and they are consistent with their fantastic support. Every single time I've had to contact them, they were able to resolve my issues on the same call or chat. A... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Web-Hosting-Unternehmen
  2. auch in
  3. B2B-Dienstleistungen

Vom Unternehmen geschrieben

Moniker is a domain registrar built from the ground up with tools and features designed for Domain Investors, to help them thrive.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

259 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 61 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(259)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Reliable and Friendly

Moniker has been a reliable service for me, and they keep my domains available. I have had to contact them a few times, and the people who responded were knowledgeable and friendly. I highly recommend their services!

21. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Jim,
Thank you very much for your feedback and recommendation.
Our team appreciates your kind comments and we're really happy that you're enjoying the service @ Moniker.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

I had stupidly let a domain expire and…

I had stupidly let a domain expire and it had been deleted from my account. The support team very promptly got it imported back into my account so I could renew it - with no extra fees. 5 stars.

8. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hello Consumer,
We're really happy to hear our team were able to provide the assistance required in swiftly renewing your domain :)
In these times, it's very easy to miss things and we're delighted that a positive outcome was achieved.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Moniker is very prompt and precise in…

Moniker is very prompt and precise in their answers to my tickets. I am really impressed.

5-Star!

8. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear TC GOH,
Thank you for your feedback and we're very pleased you're enjoying the service @ Moniker.
Our team appreciates your kind comments and we're always happy to be of assistance.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

The customer service is excellent

The customer service is excellent @ Moniker. Fast and helpful!

5. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Rich,
Thank you very much for taking the time to pass through your kind feedback!
We are super pleased to hear that the team were able to help quickly and you enjoyed the service. :) :)
Thanks again and all the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Excellent and prompt customer service!

Excellent and prompt customer service! It was a sincere pleasure dealing with Mike.

20. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Teresa,
Thank you very much for taking the time to leave us your kind feedback!
We are super pleased to hear you enjoyed the customer service from Mike and appreciate you passing this through to us.
We look forward to hearing from you again very soon.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Purchase mistake refunded

I made a purchase by mistake and they gave me a credit without any problem

2. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Matteo,
Thank you very much for taking the time to leave us your feedback!
Its great to hear the team were able to help with the credit.
Thank you again and all the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Moniker is excellent! Top-class service, Nice people, Great prices, Useful features

Moniker is excellent!

I've been using them for many years, and their support staff can't be beat!

At some other registrars I've tried, the support reps have to go lookup info or sometimes give mixed-up info (different than even their own support pages say). And at huge registrars, they have different departments for different issues, and you have to get transferred around to different reps.

But at Moniker, they're a good size but not huge (although I see they have a huge parent company, so you still get that stability), and the reps are simply very knowledgeable & know what the answer is or how to do procedures. And very nice people to deal with too.

Their expertise has been very helpful for me before when I accidentally made a mistake when doing something in the control panel and wasn't sure how to fix the issue, so I really appreciate that (and why I'm being thorough in my review so that people know the excellent service they provide!).

They're also very fast in replying to emails (just a matter of minutes, not hours). And if you phone, you can talk with someone after a few rings... compared to having to listen to a menu, select an option, and then wait on hold.

The free email and web site forwarding (included with a domain purchase/renewal) are really useful features too. And I've seen other tools in the control panel that I haven't even tried yet.

The support hours aren't 24/7, but it's most hours, and quality over quantity. Plus, the control panel lets you do most things yourself. And their support wiki has a lot of answers too.

And the prices are very good, and even better with the bulk discount if you have 20+ domains.

So yeah, easily 5/5!

21. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi S B
Thank you very much for taking the time to leave us your kind feedback.
Our team really enjoyed reading your comments about how you have found the support service at Moniker and we appreciate your thorough review. :)
We are super happy to have you as our long term customer and look forward to being here to help in the years ahead.
All the best
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Great customer support!

I have had great experiences with their customer support. They are always quick to respond and have helped me get many questions answered along the way so that things work the way I need them to.

17. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Kathi,
Thank you very much for taking the time to leave us your kind feedback.
We are very pleased to hear that we have been able to help quickly with your questions to ensure that everything was working well.
We look forward to helping again any time you need us.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Very smooth

Just registered a domain with them. Everything went great the process was very smooth!

17. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Hunter,
We are super pleased to hear that your new domain registration went through smoothly, and we look forward to seeing your new website online soon.
All the best,
The team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Submitted a query to help/support and…

Submitted a query to help/support and received within a few minutes the answer to my question.

4. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Rex,
Thank you for your feedback and we're pleased that you received a swift resolution to your query.
Our team appreciates your comments and we're always happy to be of assistance.
All the best,
The team @ Moniker

Bewertet mit 5 von 5 Sternen

Simplifying the Stressfully Complex

Some time ago I had set a password locking one of my domains. Today I went to unlock it and ran into some technical difficulties, probably because I had set the password.

Ivan worked with me to straighten things out. Everything was resolved the same day, even for a refund of an errant transaction that occurred while the unlocked domain was being re-associated with the auto-renewal system.

This transaction could have been protracted over several days with a less respondent registrar. Thanks everyone for making this painless and simple.

16. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Scott,
Thank you for taking the time to leave us your feedback and we're very pleased that Ivan provided you with a swift and painless solution to the issue you were facing :)
Your comments are greatly appreciated and we thank you for your support.
All the best,
The team @ Moniker

Bewertet mit 5 von 5 Sternen

Great Tech Help

Without Moniker's tech help, my site still wouldn't be up and running. WordPress' tech help was useless and Elegant Themes kept referring me back to Moniker for help. I shouldn't have wasted my time with them and simply called Moniker from the beginning.

9. Juli 2021
Bewertung ohne vorherige Einladung
Moniker-Logo

Antwort von Moniker

Dear Anna-Maria,
Thank you very much for your feedback and we're delighted that you're enjoying the support @ Moniker.
Our teams are always happy to be of assistance and we're pleased we were able to provide you with the guidance you required.
We appreciate your comments and look forward to hearing from you again soon.
All the best,
The team @ Moniker

Bewertet mit 1 von 5 Sternen

Attention.moniker à une.plainte pour…

Attention.moniker à une.plainte pour association de malfaiteur escroquerie au prêt et pour hébergement de banque illicite. Plainte à la brigades financière.
Unique fois demandé de clôture un site illicite. Rien à été effectué.
Attention à vous

Éviter cet hebergeur de site

9. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear CLDI
Thank you very much for sending through your feedback.
Can you please contact our compliance team at our 'report abuse page' (link below) , and provide as much information as you can so we can review this case.
https://www.moniker.com/legal/report-abuse
Thank you for your patience. We will look out for your email.
All the best,
The team @ Moniker

Bewertet mit 1 von 5 Sternen

Hosting Website that is Permitted to Display False Information that Does Not Match Public Records

They are hosting a website that is displaying my personal address rather than my business address. This is inaccurate information that does not match public records, and it concerns me for my safety. When I contacted Moniker to alert them to this, they seemed unconcerned that the website has an unmanned email and phone number. However, my greatest concern is that they are hosting a website that displays false information that does not match public records, and yet they do not seem to hold the website accountable for this.

30. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Terri,
Thank you for sending through your feedback.
Can you please send all the details of this issue through to abuse@moniker.com so our compliance team can review this further.
Thank you.
All the best,
Kristin and the team @ Moniker

Bewertet mit 5 von 5 Sternen

Moniker is Great

Moniker is great, inexpensive, easy to use and the one time I had an issue they responded quickly and fixed my problem, which, by the way, was my fault to begin with! You can't wrong choosing these guys for your registrar...

16. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Sean,
Thank you for your fantastic review on the products and services @ Moniker :)
Our team is always happy to be of assistance and we're very pleased to hear that you received a swift resolution to your query.
Thanks again and all the best,
The team @ Moniker

Bewertet mit 5 von 5 Sternen

Great service and customer support

Great service and customer support. It's now years that I am with Moniker and they provide their service flawlessly. Just yesterday, I requested support about admin staff related to my domains and the reply came back in less than an hour, responding to each and every question I made. Highly recommended.

3. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi, our Moniker friend :)
Thank you very much for taking the time to let us know how you find the service at Moniker.
The team loved reading your comments, and we really appreciate the recommendation, thank you..
We look forward to helping anytime, whenever you need us.
All the best,
Kristin @ Moniker, your Customer Experience Manager

Bewertet mit 4 von 5 Sternen

I have noticed a big improvement in the…

I have noticed a big improvement in the response time. congrats! That’s a good start.

10. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Anita,
Thank you very much for taking the time to leave us feedback!
We are super pleased to hear that you have noticed a big improvement in our response time. We are always looking at ways to improve our products and services. If you have any extra feedback to pass on, where you would like to see other improvements, please feel free to email me to getsupport@moniker.com, and attention the email to Kristin @ Moniker.
Thanks again and all the best,
Kristin and the team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Great support and everything

Great support and everything.
Higly recommended.

6. Jänner 2021
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Hi Themes,
Thank you very much for taking the time to leave us feedback!
We were very pleased to hear that we were able to help, and thanks for the recommendation which is really appreciated!
All the best,
Kristin and the team @ Moniker :)

Bewertet mit 5 von 5 Sternen

Great experience so far

I haven't used Moniker for several years, but I recently came back to check out the site, and I am very impressed!

The user interface is excellent and very fast, and the way you can organize and search your domains is superb.

The number of extensions is fantastic, and prices are among the lowest for ccTLDs I have seen.

I also love the Portfolio Lock for maximum security.

If you are a domain investor, I recommend that you give Moniker a chance. It may not be the biggest registrar out there, but they provide an excellent experience for people with larger portfolios.

19. November 2020
Bewertung ohne vorherige Einladung
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Antwort von Moniker

Dear Michael,
Thank you for your recommendation and welcome back to Moniker.
We're constantly looking to improve our services and we're very happy you like the changes we've made along the way.
Your feedback is greatly appreciated and we look forward to hearing from you again soon.
Best Regards,
The team @ Moniker

Bewertet mit 5 von 5 Sternen

Excellent support

Extremely quick response from support.

22. Oktober 2020
Bewertung ohne vorherige Einladung
Moniker-Logo

Antwort von Moniker

Dear Ofer,
Thank you very much for your feedback.
We're very happy to hear you received a quick response and resolution to your query and we look forward to hearing from you again soon.
Best Regards,
The team @ Moniker

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr