MyBedFrames Bewertungen 

Good mattress, prompt delivery, fitted well

Brilliant customer service very good prices excellent quality would definitely recommend this company

Fantastic experience from start to finish, sales were a pleasure to deal with and delivery was extremely quick and smooth. Great quality bed frame that is built to last.

Will definitely use again for future frames.

Great product & delivery.

We ordered a Divan Bed Base On Wooden Legs to dress a flat for sale and were impressed with the simple, elegant design, good price and quick delivery time. Would definitely order again.

From purchase through confirmation and delivery updates, to the delivery itself, I received excellent service, for the Ellie Headboard and Divan Bed Base that I ordered. I have mobility problems, and this bed was just the right height for me to use, & not too high for a 5ft 4" me! It is nice to find a company that still believes in first class care for their customers. Five stars.

Bedframe purchased for my son, and we were happy to receive it quick time, as he had broken his previous bed.
From ordering to delivery was quite quick, and the quality of the frame we received was to a high standard. I would not hesitate to but again from this company, and I have already recommended to other family members. Thumbs up from us 👍👍

I have just taken delivery of a 5ft divan base and headboard. Customer service from Kizzie has been outstanding. The headboard was only available through the sister company HCB, however Kizzie dealt with that and the bed base together which made a seamless purchase experience and ensured the material match. I would definitely recommend this company. Delivery was fast through HCBs own transport and the driver deserves praise too. Items look solid and durable and have a 10 year guarantee.

I placed an order for a bedframe and mattress that were delivered separately. There was unfortunately a delay on the bedframe, which required me to phone a couple of times to enquire. I am nevertheless rating 5 stars because I was really impressed by the customer service. The phone was answered immediately on both occasions and the staff members (Nadia and Debbie) I spoke to were polite and really efficient in chasing the delivery and getting back to me with an answer. It's rare to get this level of service and I felt it was worth mentioning. Thank you!

Had to have my reinforced divan bed changed twice as it dipped. On the third time I asked to be fully refunded as the bed was just not working. I was told I would receive a full refund - I purchased the bed in 2022 and they refunded an expired card and account. I notified they team that I no longer had the account and was told to sort it out myself

Ordered the Croxley 2 Door 1 Drawer Wardrobe.
Very poor quality for the price. Worth 1/4 what I paid. Disappointed.
Delivery was slow but arrived in one piece.
I wish I ordered from Daals.

Great bed and arrived as arranged

The company itself is really good, the problem was with the actual delivery. On the website, it clearly states a 2 man delivery and the large item would be delivered to the "ROOM" of our choice. This is were it all went wrong, one of the delivery men stayed in the vehicle, my son had to go out and help the other person to get it into our property (building). Our son helped him to get it up the stairs to our flat. The sole delivery man then left the package outside the front door and would not bring it into our flat. Now, as a rule, I always tip a delivery driver. On this occasion no tip was given because they did not complete the delivery. I hope the people concerned are spoken to and told to complete the contract in full as laid down according to the companies website.

I had cause to return an item and thanks to, Kizzie, from customer service I was able to exchange and upgrade my bed with ease. An excellent service and would recommend.

Ordering was easy, the mattress was delivered very quickly. The delivery drivers had no problem with bringing the mattress up to our second floor flat.
The mattress fits the sofa bed perfectly, and our first guest who used it said she slept well on it

Second time we have purchased base and headboard from here. Good service, helpful delivery team and good quality gear.

Ordered a bed and it arrived as promised.

Couldn't get it put together for ten days. On the day it was being built my old bed was dismantled and thrown away.

During assembly of the bed, one of the fixings within the frame failed. This meant the bed couldn't be built. It was Saturday so nothing could be done until Monday. I slept on a mattress on the floor Sat/Sun night.

Spoke to 'MyBedFrames' on Monday and they said they'd send the replacement parts the following day.

After another night sleeping on the floor, the parts arrived at noon the next day. But only one of three items were delivered. Despite me receiving an email confirming all three parts would be sent, whoever read the request only sent one of the parts.

I rang 'MyBedFrames' again to explain that sleeping on the floor was exacerbating my health conditions and that I couldn't face another night of it.

The best I was promised was delivery of the missing parts the next day.

I asked where they were dispatched from? The warehouse was in Nottingham... just over an hour away. So my partner and I drove there to collect the missing parts.

Got home and put the bed together only to find cosmetic damage to the replacement headboard. I've managed to cover it so not too much of an issue.

Now the bed is up, it looks very nice. It was easy to assemble eventually.

I was refunded 10% of the cost of the bed which is better than nothing.

I'm not going to make any recommendations regarding this company... I'm just sharing my experience and it's up to you.

Excellent product and service. Bought low 8 inch bed base and matching headboard. Both top quality. Customer service great. Prompt delivery.

Do not even bother ordering your beds from here worst customer service not helpful at all!
Was expecting a delivery yesterday yet still not received my item contact my bed frames for them to tell me they are unable to do anything as the bed has left their warehouse. After seeing mixed reviews online about ordering from my bed frames I gave them the benefit of the doubt I trusted that I would receive my item with no complications clearly my bed frames has had customer complaints about their atrocious delivery service yet nothing has been done I strongly advice for them to look into a new courier service an stop messing their customers around!
I'm still in the process to resolve my issue with out the help of mybedframes.