The National Lottery Bewertungen 

5 050
•
TrustScore 1 von 5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Where to start? Before new organisers took over, my win rate as reduced to virtually nothing. Changing games, doesn't create more winners, the reviews speak volumes. Something isn't right, you s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

These greedy idiots Allyn are driving are national lottery into the ground from the amount of people who have stopped playing hotpicks because of them halfing the prize, to them taking away winning a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

"we're making more millionaires".... by slashing the odds of every other prize. At what point do you look at the appauling customer feedback you're receiving and revert the changes?. The gambling comm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I won a prize on Euromillions tonight …the princely sum of £2.60 so I actually won 10p! It’s funny how the prize structure is set 10p above your stake so they say you are a winner! This Allwyn lo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lotterieverkäufer

Informationen, die aus verschiedenen externen Quellen stammen

Official UK National Lottery website. Buy tickets and get results for EuroMillions and Lotto. Play online Instant Win games.


Kontaktinformationen

Das sollten Sie wissen

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Ungenügend

TrustScore 1 von 5

5050 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 6 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Alle Bewertungen

(5 050)

1 811 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Blatant scamming !

Blatant scamming !! The reason I do the Lotto is to win "BIG" not £1 here and there, From a punters point of view its just about boosting 'Allwyns' coffers, I have now cancelled my account ,Total waste of time !!! J

7. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi J, thank you for taking the time to leave us a review on Trustpilot.

The new Lotto format gives players more chances to win big. Every £2 Lotto line is now entered into two rounds for each draw, giving you two chances to win with the same numbers. Since the changes came into effect in June, we have made 59 millionaires.

^Kane

Bewertet mit 2 von 5 Sternen

why have this company made buying a…

Buying a lottery ticket was a bit confusing , adding money to my account was not as easy either maybe get better as time goes on hope so anyway. Or I shall start buying over the counter. Having read the other reviews I don't think I will buy any more lottery tickets once my recent purchase finishes. Its Bye Bye

6. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi Noel, thank you for taking the time to leave us a review on Trustpilot.

I'm sorry to hear you've found buying a ticket confusing. If there's a particular part of the process you're having trouble with, please feel free to contact us and we'd be happy to help. You can call on 0333 234 44 33, or you can start a Webchat here - https://www.national-lottery.co.uk/contact-us

^Kane

Bewertet mit 1 von 5 Sternen

Prize shrinkflation

An out in the open cash grab from the prize fund taking tens of millions from,jackpot ,superdraws and all other tiers.They brag about the 55 1 million prizes(scratchcard vibes)but they have taken way more.The lottery twitter crowd are over now gaslighting everyone about how we are winning when the evidence tells us we are not.Also being a millionare(1 million)does not have the same bang in 2026 as 1960.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely aimed to let the company…

Absolutely aimed to let the company win. I had a while for betting too much and got told it by the lotto but absolutely never won anything worth having. So I couldn’t win how can anyone else 🤦‍♂️

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This as become a joke from 12.5 million…

This as become a joke from 12.5 million to 15 million must be won cut right down to just over 7 million it is time for me to say GOODBYE lotto I will no longer be a mug for a company that is milking the British people. They said they will make it better OK I believe them. In the 3 months the new lottery started and played every draw I've won £2 and they have the nerve to claim more chances to win JOKE goodbye lotto another customer you have lost.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fixed games.

Fixed games.

They've bounced people from lotto to SFL to avoid rollovers and to pocket the proceeds from SFL.

Also their "Random Number Generator" has been rigged to produce numbers of the previous draw to lucky dips. And disclosed from an insider.

Russian backed, Russian crooks.

4. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi there. Thank you for taking the time to leave us a review on Trustpilot.

The software used to generate numbers on Lucky Dips ensures that selections are truly random. It's used in 70% of lotteries worldwide where random selection is required. It has no memory of the previous numbers chosen to ensure a completely random selection.

Every single number has the exact same chance of being drawn. You also have the option to change lucky dip numbers if you are unhappy with the ones selected before purchasing.

^Ash

Bewertet mit 1 von 5 Sternen

Just noticed that EXCEPT FOR THE…

Just noticed that EXCEPT FOR THE JACKPOT all prizes are fixed amongst so for. Having two numbers instead of a lucky dip it’s a WHOLE £1 I mean wtf you couldn’t even buy an extra line

3 nos wins £10 wow what was it before something like that£30

4 nos wins £50 instead of a shared pot

5 nos wins £1000 instead of a shared pot

What measly amounts get a reality check

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’VE JUST GIVE UP to play the National…

I’VE JUST GIVE UP to play the National Lottery. I used to play online for 4 weeks Wed & Sat. £1 for 2 numbers, £10 for 3 numbers, if we get 3 numbers right on both rounds, we only get £20 instead of £30.
I am playing now on SET FOR LIFE and Euromillions sometimes.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely awful changes to game.

Absolutely awful changes to game.
Now you win £1 not even a lucky dip.
Oh and you get notifications on games to play that magically cost a £1 funny that!
Just had 3 numbers up won £10 absolute rip off.
At least when you won a lucky dip under old system it felt like you could have another go. I think name of new company speaks volumes.
Allwynne for them just not anyone else
How was this takeover allowed.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely pathetic prizes

Absolutely pathetic. We all know that the odds are long so giving you two chances do not really shorten the odds
£1 win is not a win but a loss of £1 on the price of your original ticket.
I think that the good causes will see a massive reduction in funding due to lower ticket sales.
The ticket price needs to be reduced to .50p as that is all it is worth🤭

5. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi, Geoff. Thanks for taking the time to leave us a review on Trustpilot.

Once you've bought a ticket, any prize you win is a win. And now that you have the chance to win twice in a single draw, you could walk away with considerably more than the cost of your ticket. All this thanks to an extra chance to win that wasn't there before.

^Ash

Bewertet mit 1 von 5 Sternen

New Lottery LES537

New Lottery offers smaller players 2 goes at winning pitiful smaller prizes instead of 1 at a half decent return and big / syndicate and system players little incentive to continue, I run 2 syndicates spending around £30 per week on each, all members agreed it is rubbish, we stopped after the first week and are now looking for an alternative, BAD MOVE.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Allwyn seem dodgy to me!

Since Alwyn took over from Camelot
1) Despite a similar incremental rise in the winnings ie number of tickets being sold is very similar to that of Camelot, under Allwyn the jackpot is rarely won until way above the 150 million mark (Camelot there were regular jackpot winners under 50 million mark). And the number of Uk jackpot winners has taken a dive! It does not make sense that a change in company with no other differences being made that this should be happening! I have complained to the gambling commission and I urge others to if they have noticed the same! Every time the jackpot does not get won Allwyn make more money…

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Deeply useless game

Deeply useless game! If I had a magic wand, I would make sure nobody plays this game. These people have no conscience. What a ripoff.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't Sped it all at Once

So let's get this right I pay £2 and win £1. Revert back to how it was nobody likes it and we are falling like the Autumn leaves.

3. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi, Peter. Thanks for taking the time to leave us a review on Trustpilot.

Once you’ve bought a ticket, any prize or prizes won would be classed as a win. Plus, you now have the chance to win more than once in a single draw, which would cover your ticket price.

^Ash

Bewertet mit 1 von 5 Sternen

Bring back the old format

The new 2 draws lottery is nowhere as good as it was. You don’t even get the cost of a ticket back anymore. Bring back the last format. The “making more millionaires” is just a gimmick. You have forgotten the smaller prize winners, these are the people that keep the funds rolling in.

8. August 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi there. Thank you for taking the time to leave us a review on Trustpilot.

The change significantly improves chances of winning a prize. A regular player, assuming average luck and playing 104 draws a year, is expected to win more over the year under the new format because of the increased opportunities to win and the chance to win more than once in a single draw.

^Ash

Bewertet mit 1 von 5 Sternen

We are being ripped off by the new…

We are being ripped off by the new concept.
On the old system you got £30 for three numbers, logically on the new system you should get £15 for three numbers as the odd of getting three numbers is halved, but you don’t you only get £10 so lotto is making an extra £5.
The same can be said for getting four numbers, logically you should win £70 (half of the old payout for four numbers) but you don’t you only get £50, there is an extra £20 per winner for the operators.
However for five numbers you now get £1000 which is more than half of the old payout, but here is the catch, there are far fewer people who get five numbers so the extra £125 per winner they are paying out is well catered for by the extra £5 & £20 they have pocketed from the lower winners.
To put this into perspective I picked a random draw from the old system, 60,149 people won £30, in last nights draw 102,460 people won £10, this means that lotto gained an extra £512,300 from keeping the £5.
You also need to bear in mind a lot of people have stopped playing, but the bottom line is, on last nights draw there were 1,119,175 winners, winning a total of £3,289,428, on the random draw I picked there were a total of 654,610 winners who won a total of £4,368,612!
The figures speak for themselves, we are being ripped of big time.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Have been playing the lottery since its…

Have been playing the lottery since its onset, always enjoyed it and hoped for a big win, with the changes now made your chances are virtually zero! £1 win for two numbers is an insult! Once my tickets have finished I will stop playing, not worth it😤😤😤

3. September 2026
Bewertung ohne vorherige Einladung
The National Lottery-Logo

Antwort von The National Lottery

Hi there. Thank you for taking the time to leave us a review on Trustpilot.

We thank you for your continued support over the years, you have contributed massively to some amazing good causes. We're sorry to see you go, but we wish you all the best of luck in the future.

^Ash

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