The National Lottery Bewertungen 

I now see the lottery comments are now being answered by a rep from the lottery.
It's called ASH, short for ASHAMED.

I have been playing on line for at least 18months.
I went to renew ticket and could not get in my account I Told to change password I entered my email address kept being informed link sent,it wasn’t
I rang helpline total waste of time kept telling me I could do it on line. I then got through to agent totally useless told me they email link never got it I could hardly understand agent She then said have I another email
She then said give it ten minutes and it would come trough and cut me of
I. Then tried chat told they could not find me they couldn’t help and cut me off disgraceful I have had to go back to buying tickets in shop
I explained I was getting emails from them trying to get to play more

I have tried to access the website several times and when I try to access it I get this message
"The connection for this site is not secure
(it goes on to give the website address which trustpilot won't let me use) and states that it uses uses an unsupported protocol."
It only started after the change from Camelot.
I have the app on my phone but many times it isn't working either

Just stopped doing the lottery I thought it funded local stuff for local people obviously not have cancelled it won't be doing it again neither will my husband.

The app is now virtually hopeless when trying to make payment via a card. Don’t wast your time.

Lottery app is useless, every time, they offer less opportunity to win.

You want to try dealing with these people when your dealing with the estate of a loved one. My brother died and my wife and I were executors to his estate. The lottery people contacted us to tell us my brother had been doing online lottery and there was a "win" waiting to be collected. How much we asked and they wouldn't tell us as they wanted death certificate documents etc. £5 postage and off the documents went. Then they wanted more documents. Can you tell us how much the win is please as sending documents may not be worth it. No we need more documents. So another £5 plus postage and off the additional documents went. Then a cheque came through with the win --£3. So it cost over £10 postage for a £3 win. Ridiculous. If they had told us this in the first place they could have given it to charity. I'd say to these people go and have a word with the banks and see how they deal with bereaved estates money and executors.

When Allwyn took over the National lottery didn't they say they were going to change the price back to £1 like it used to be? Instead of doing this, they've hidden behind the"2 chances to win"nonsense,while reducing the smaller prizes to the point of being almost worthless.Everybody would like to win the jackpot,but you know that you've got more chance of winning small rather than big.I recently won £1 (it used to be a free lucky dip).I must admit it went to my head and I treated myself to 3 carrier bags and still had 10 pence left.I don't know what I'll spend this on, but I'm certain that Allwyn won't be seeing any of my money again.

Disgrace no won really wins any amount cash all goes to fairy's .jokers playing since 1994 me er won more £10 in 32 years

The new lotto is truly awful.
Absolutely nobody wants to pay £2 for the chance to win a £1 prize (which you get when matching 2 numbers).
They need to scrap that terrible idea immediately.
When they first introduced the £1 prize, at least the email you received told you you’d won a ‘small prize’, now they’ve removed the word small so it’s the same wording as any other prize. They might think this will get people excited but it has the opposite effect, now you just think ‘great, I’ve won a quid’, which isn’t even enough for another ticket.
Completely ruined the game

Very disappointed with the lower prizes but you do get 2 chances to win thunderball is better powerball is the best for lower prizes but expensive

Having played weekly (4 times a week more recently) for over 30 years, last night was my last ticket. I'll find some other fairer way to spend my money. With this new Company, there is more chance of being eaten by a dinosour!

I was so excited this morning,I got an email from the national lottery, you have won a prize,it said, I shouted to the wife we've won on the lottery, quickly we signed in and there was the prize of £1 😅. I'm done with this nonsense.

I would give a 0 star review if I could. What a waste of time this is now and if I get another email telling me I have won a prize and its just a £1 I will scream. THAT IS NOT WINNING!!!!!!!!!!! No one needs a £1 'win'....maybe in the 1960's Get a grip and sort this out else people will stop having a go and good causes will lose out!!!!

Lotto is rubbish thunderball give decent prizes lotto go up to £3 I heard in October

Disgusting. The new format is absolutely bollocks. I’ve been playing since the National Lottery started in 1994, and now they keep adding more numbers.

In 2015 they increased it from 49 to 59 numbers, making it harder to win, and now they’ve added even more.

What was wrong with the original format? After playing since the very start, this new setup has completely ruined it for me.

I’m packing it in this week. 🎟️🤬

Allwyn , have absolutely killed the National Lottery...complete shambles.

The prize breakdowns in EuroMillions have always been shocking, but now the Lotto had been totally devalued...

The 2 shots at winning with reduced prizes does NOT work and you will lose all your custom.
£1 for 2, £10 for 3, £50 for 4 ...an absolute sham.

The 2 number winning line should be completely abolished anyway...it did spoil the Rollover Draws with Camelot .

All this to create a "GREED" Powerball, sharing with USA....what is that about....and apparently has also reduced charitable donations to UK charities.

When my subscription runs out I will be stopping playing all lotto games...and I also have 2 syndicates running, which will be run down within the next few weeks.

Poorest lottery Operation in the world...

:-(

What a rip off, used to play weekly when it was a £1 which i recon alot more would have played at that, now rarely play, bought a ticket £2 for last weekend, got 2 numbers and won £1, at least the minimum for 2 you'd think would be at least £2 or a free ticket, not bothering again, put the money you would have spent in a jar and dont waste your money.

Absolutely rip off. The poor mans' tax...

The national lottery app never works lately. Always shows there are technical issues, yet when I search to check what issues national lottery states there are no issues! If I can gain access I will withdraw the mow y I have paid and I will delete the app. Clearly they don't want my money !!!