National Geographic Magazine Bewertungen 

The magazine is so full of interesting and useful info! And the customer service is awesome too

I subscribed to National Geographic for another 2 years on Nov 19, 2025. Since I was not exactly sure when it would expire I asked NG. They confirmed today that it would expire April 2028, which is what I thought. I am glad it was confirmed and that I got my answer within a short time.
Rolf Scheidegger, Switzerland

Abonnement opgedrongen

Ik heb mijn dochter een keer een cadeau abonnement gedaan dat automatisch zou stoppen. Maar NG heeft het abonnement stilzwijgend verlengd. Reeds op 24 september 2025 heb ik hen een mail gestuurd waarin ik hen laat weten géén abonnement te willen. Ik heb het geld dat zij automatisch hadden afgeschreven, teruggehaald. Het tijdschrift dat zij hebben gestuurd heb ik ongeopend teruggestuurd. Hoe duidelijk kun je zijn? Maar vandaag krijg ik een dreigbrief dat als ik het abonnementsgeld niet binnen 3 weken betaal, dat ze het dan over dragen aan een incassobureau. Wat is dit? Hoe kom je van zoiets af? Als je dit weet van National Geographic geef/neem je toch nooit meer een abonnement. Ik verwacht van` NG dat ze mij per mail laten weten dat ik geen abonnement heb/wil en dat ik dus ook geen abonnementsgeld verschuldigd ben.

A quick response and resolution to my subscription query.

I thought I have lost my subscription, however I received a letter in the mail, explaining the reason why they stop sending the magazine , in a fee clicks I was able to restore it

National Geographic has very good customer service, a rarity these days. We receive the magazine by subscription. We have always had replied to emails and the question has always been processed in a positive way. Keep up your wonderful customer service. Not many companies have in this day and age.

I found customer service always available, kind and helpful. We have been subscribers from Italy for over six decades and have made several gift subscriptions over the years.

Tengo una suscripción de por vida a la revista NGM (desde los años 1960, fui un regalo de mi padre) y, a pesar de varios cambios de domicilio y de país a lo largo de mi vida, siempre la he recibido. Recibí una notificación para que pudieran comprobar mis datos pero estuve un par de meses fuera por trabajo y, a la vuelta, estaba fuera de plazo. Lo notifique y me solucionaron el problema enseguida. Gracias.

Last Update 27/10

So I’ve waited as asked by NG and can confirm that my October issue has definitely not arrived. I wish to cancel my subscription and get a refund.

Have many times reported to customer service without no response.
Paid for a year subscription and still haven’t got my issue.
At this point I am definitely looking for a refund or maybe is NM
just a scam?
I subscribed on 13/08 and still haven’t got my first issue which was promised to arrive now in October.

Order reference 28525767

Kelly Garbini

I only subscribed the digital edition which is great value, specially having in mind that it also grants access to the whole archive of NGM.
Re. support I only have one complaint: every time I renew my subscription it takes 1 to 2 days until it is processed, meaning I loose access meanwhile. That's not an issue but I guess it would be so easy to include a warning on the subscription process and/or the confirmation e-mail I'm sent. And this mostly happens because I am supposed to receive a reminder e-mail a couple of months before expiration. Which I didn't get.

Very happy with the Customer support I've received, never had a "real" problem. The address change process is a little bit convoluted, especially for International subscribers, but once you've gotten through it you shouldn't have any further issues. Very happy with the content of the magazine, the Society reports on topical subjects that affect society globally in socioeconomic, cultural, and geographic ways. As well as ecological impact of humanity and how nature adapts.

purchased an online subscription. was billed $69, then $73. waited a few days thinking one charge would go away. Finally got a customer service rep in India or Philippines who could only say "I'm sorry" or "I do apologize" with every response. Words like "the system", "automatic", and "I am "just a service representative" strung together as only a non-native English speaker could do. Many organizations have excellent international customer service departments, but apparently no one at National Geographic possesses the critical thinking skills to evaluate their service.

I am a subscriber for 26 years and had two requests during this time resp. changing my address which both were done in less than an hour. I am more than pleased with the handle of my requests and for sure am still an enthusiastic reader of the National Geographic Magazine.

Quick subscription renewal, immaculate so far mail delivery, majority of articles fall in the interesting category albeit more space and JWST information would be appreciated

NG officials ensured that the communication and payment processing went very well. They are awesome.
Especially, the two personnel who communicated with me.
National Geographic is awesome!

A brilliant resolution about my subscription renewal date of Nov next year . A pity I missed a number of issues of the magazine I ca n live with that .i became at subscriber when I was 15 having had a Sunday school teacher enthuse me as he gave us in his class a window on another world outside our small East Yorkshire village but still going strong- ish at 83

Amazing! Totally worth it.

Quality and variety
I enjoy the diversity and quality of the articles.

Please refer to my email about sending me the issues not received: October 2024 until May 2025

Since I received a life membership, National Geographic magazines have been part of my life. I always look forward receiving the magazine. It keeps me up to date about relevant issues the world is debating and experiencing, like the article on viruses during the Covid pariod.The pictures are wonderul and I admire the explorers, their dedication, and discoveries.