Their customer service after you purchase a neon sign is practically non-existent. The only way to contact them is by email, and you can spend months going back and forth without ever getting a pro... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and the sign!... Just wow its beautiful! So much better than i expected! I will be recommending this company to anyone wanting leds custom designed! The mock up was really quick... Mehr ansehen
Ellie and the team were really helpful in helping bring our client's vision to life, choosing colours and finding solutions for us. Prices are competitive and service/turnaround really good. Our clien... Mehr ansehen
Had a fabulous experience with the guys at Neon Filter. the product is phenomenal, i'm so chuffed with it! it looks fantastic. I spoke to the team a couple of times on the phone and they were super... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Personalised Neon LED Lights | Lit with meaning
Kontaktinformationen
Vereinigtes Königreich
- www.neonfilter.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have used this company many times…
I have used this company many times before. Their product is always delivered as per the design and in a timely fashion
Great service and product
Great service and product, very good comms.
Beautiful well made signs
I absolutely love our sign thank you so much it looks amazing in our new cafe
quick and easy ordering , well packaged
100% recommendation
Thank you
Misleading Leadtimes
I placed my order on tuesday 8th July as I needed the sign for a feature I was making that weekend. I only ordered it from this company as it said free next day delivery. It is now friday 11th July. Still not received my order so I rang and chased them, to be told that it's actually 5 days production and then next day from there. Really not happy as nowhere did it say 5 day production,therwise I would have sourced it elsewhere.
Service and quality are top tier
We placed our order and within a few days, our sign arrived! We’ve already tried it out for a full installation, and it’s actually quite impressive. We chose the templates because they perfectly matched our needs. The price was great, and the build quality is excellent. The customer service is also top-notch, especially compared to most other online companies. And the delivery updates have been excellent too!
Amazing product!
The whole process was so simple! I’d been to a few other companies for quotes and honestly they were extremely expensive and not nearly as easy to design your own sign. Came in great time and looks amazing in my studio!
Fantastic service
Fantastic service, would definitely recommend!
Excellent customer service
From start to finish the process was seamless.
The quality of the finished sign was much better than I anticipated.
Would defiantly recommend.
I got a light for my sister for our…
I got a light for my sister for our birthday and she loved it. Very fast delivery and good quality sign
All staff have the same great customer…
All staff have the same great customer service. Nothing is too much trouble and my problem was dealt with quickly and efficiently with no quibble. We love our neon bar sign and would highly recommend!
Poor workmanship and terrible delivery time scale
I feel as though I need to make people aware of this.. In the beginning when I first begun the proofing stages, the lass I dealt with at the start with was brilliant.. she couldn’t help enough so no complaints there.. once the sign goes into production the delivery scales are complete nonsense. We had three days worth of delays on the product leaving the manufacturer, even though the sign was apparently finished. The sign was almost a week late and if I’m being completely honest, upon opening the sign, the workmanship is poor, poor joints on letters leaving gaps, external wiring left badly done between letters, I am really disappointed given the how eager/excited I was to receive this product for our new office opening.. (which they missed the deadline for)
Personally, I would avoid using them, as companies who operate outside of the UK have better quality and I can’t believe I’m saying this, but will deliver the product sooner and to a higher standard..
After reading the other reviews, I can only assume this sign is going to be faulty in due course but I will sort this myself as by the sounds of it. It will be easier.
What a shame, as we like to back UK businesses, but this just shows the poor quality control and laziness of the production team to fine eye detail which makes all the difference.
Stop rushing and take your time and produce a quality product. I could’ve dealt with the delay had the product been to an acceptable standard.
Great value
Great value, quality sign and easy to order. Production and delivery was really quick. Can’t wait to use this sign at my wedding.
Absolutely brilliant
Absolutely brilliant, made and delivered quickly, well packaged. The sign is fabulous. Good value for money. Will definitely use this company again.
Amazing signs
Good quality, quick delivery and reasonably priced
Perfect!
Absolutely love the final product! The team were so accommodating and communicative.
Simple to use website
Simple to use website, great price and quality, very quick delivery.
I bought a custom light a couple of…
I bought a custom light a couple of years ago which is still looking great, but I needed to purchase a dimmer for it. It looked like it was lost in transit, so they sent another one out on 48 hour shipping with no issues at all. They both arrived within 24 hours of each other, so after checking that the first one I opened worked well (which it did), I sent the other one back. Very happy with the product and service!
love my sign and looks really classy
love my sign and looks really good quality. need to be careful when putting it up though, no much room for error with the perspex holes.
My Great service, great price, great product. sign turned out better than…
My logo sign turned out better than expected. I needed a rush order and it was delivered on-time for my important event and I received loads of compliments on it.
Brilliant
Brilliant. Second sign we have brought now. Excellent service. Easy to use website. Would highly recommend.
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