Nolettinggo Bewertungen 

159
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible company, scammers. They take extra money from landlords to write fake damages on the reports. On top of many incidents, they claimed the door of a dishwasher was missing, when in the ac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cannot recommend John W from No Lettings Go, Glasgow highly enough. From beginning to end, he was exceptionally personable, understanding and professional. He took the time to listen, explain... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been working with No Letting Go Ealing since July, and Mary and Mark have been fantastic. They are friendly, professional and always quick to respond. They are incredibly accommodating, partic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Abby was lovely to work with, managed to fit me in last minute despite her busy schedule. To my surprise they did an amazing job of noting every single detail. This will come in very handy for the fin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen

Vom Unternehmen geschrieben

We offer Property inventory management services. Conducting inventory pre-tenancy check-ins,check-outs, mid-tenancy inspections, and more. As an independent and unbiased professional reporting service, our reports stand up to scrutiny and protect you in case of disputes


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

159 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(159)

48 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Check out

Detailed Efficient Committed
First class & friendly. Punctual for appointment Report available swiftly

30. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Hi Cara, many thanks for taking the time to leave us such a great review. Thank you for your business!

Bewertet mit 5 von 5 Sternen

Superb inventory company

I would recommend no letting go without any hesitation. I have been using them for several years now.

Zoofa is a highly skilled inventory professional. Accurate and careful. The report produced is perfect every time.

26. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional Service all the way!

Was really impressed with the service I received from No letting Go. They were very professional and friendly to deal with. They were extremely helpful with all my needs and were quick to respond to any queries I had. Will definitely use this company again!

23. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Hi, thank you so much for your 5 star review. We encourage feedback and its very rewarding to hear we are delivering a professional service.

Bewertet mit 5 von 5 Sternen

I have used ZOOFA for several inventory…

I have used ZOOFA for several inventory reports, and she has been brilliant every time. She is very friendly and helpful,her service and attention to detail are very thorough and her reports are very comprehensive.Zoofa accommodated us in very short time to do inventory on such a large scale property. I would highly recommend her.

6. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for your recommendation, I will ensure Zoofa receives your feedback, and thank you for your business.

Bewertet mit 1 von 5 Sternen

Wait until you read this!

Message to trust pilot - how do we give a 0 star review?

I made an enquiry to conduct an inventory/check out for my apartment in Manchester. I stated I wanted this to be booked by the Friday. But I also stated I will need to confirm the time and date with my managing agent.

Before I even confirmed this I received another email stating that the inventory was booked. I then emailed back in confusion and stated this is yet to be confirmed with my agent.

At this point I realised that the chap I was dealing with had no clue. Dominic Baines. Not to mention his grammar on emails. Awful service. His email signature states DIRECTOR.... How on earth has he achieved that title?

This isn't the end of it. Two days later, to my shock I received a call from a lady to say she was outside my property and needed access..... I asked her which company and she stated No Letting Go. I was mystified and felt sorry for her. I just explained that I had not booked anything in.

I emailed Dominic to say I will not be using his services. And... Are you ready for the grand finale?

He said he will charge me an ADMIN FEE for creating an account (still no idea which account this is) and wasting his time.

The exact actions of a scam artist. In today's world too.. when we are all suffering financially it's great to know we still to have the Dominic's of this world still roaming our streets.

Silver lining? The company is probably alright. But my god he has ruined the reputation.

Disclaimer (I have the email chains to prove my review)

25. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Hi Firat, I am sorry to hear you have received a poor experience with us.

Our assessors will always do their utmost to accommodate last minute bookings where they can, but as September is a very busy month if the appointment is not booked it is very likely the slot will disappear. Dominic did not want you to lose the slot and booked it in, even though he was aware further confirmation was required. As no further communication was received from you the booking should have been cancelled on the Thursday.

I apologise for this oversight, unfortunately errors do occur from time to time even with the best of intentions, and I do understand the error then caused further confusion. The fee request has now been rescinded.

Best Wishes Justine Tomlinson

Bewertet mit 5 von 5 Sternen

No Letting Go - Mid Suffolk

I have used No Letting Go since about 2010 for all my inventory, tenant check-in/out and mid term inspections of my 2 rental properties in North East Essex.

The company operates via a network of franchises, and I have worked with 2 franchise operators - both of which have been excellent.

They offer a great service which is both quick and represents very good value for money. The reports they produce are very detailed and can be relied upon should a deposit dispute arise from a tenant at the end of a tenancy.

In recent years I have worked with Joanne Wilsdon who operates the Mid-Suffolk franchise. Joanne is my eyes and ears when carrying out mid-term inspections for me, and is always happy to accommodate additional request such as checking on particular aspects of the property from time to time.

As a landlord, it is important to have a trusted partner such as No Letting Go Mid-Suffolk, as it is not always possible to find time to check tenants in / out or carry out your own mid-term inspections. Joanne is very customer friendly and I would have no hesitation in recommending her personally and her No Letting Go Franchise.

15. September 2022
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Antwort von Nolettinggo

Thank you so much for your review, and its very good to hear that you are happy to recommend No Letting Go. I will pass your review onto Joanne and her team, who will be delighted.

Bewertet mit 1 von 5 Sternen

No recommendation here.

Took me TWO MONTHS to finally get a signable version of an inventory check. Awful service and incompetent inventory clerks that can’t spell anything correctly, never mind find clear faults with the property. I then spent a month waiting for them to add the faults we found with the property to the document. Would not recommend using.

30. August 2022
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Antwort von Nolettinggo

Hi Mels, im very sorry to hear this. Inventory instructions are always taken from agents or landlords rather than tenants, and sometimes this can lead to delays. However, these documents are very time sensitive so i am keen to understand what has happened. Can you let me know the clerk who attended, or what area you are in so i can investigate this for you. Alternatively please feel free to contact me directly on justinetomlinson@nolettinggo.co.uk
Many Thanks

Bewertet mit 5 von 5 Sternen

We have always been immensely impressed…

We have always been immensely impressed by the professional, efficient and friendly service No Letting Go provides. They are quick to reply and send over completed documents and are very helpful and accommodating when arranging appointments. They are our most trusted inventory firm and our first choice every time.

19. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for the 5 star review. Its very rewarding to receive client feedback, and to hear that you are so pleased with the service we are delivering - thanks again!

Bewertet mit 5 von 5 Sternen

I was working to a tight framework and…

I was working to a tight framework and they were willing to go the “extra mile” to accommodate me. Great service.

19. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for the great review! We really appreciate it.

Bewertet mit 5 von 5 Sternen

Professional & Friendly

The lady from the London office explained the process & was very polite and helpful. The inventory was very detailed & was issued quickly to us. Highly recommend.

25. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Hi Lara, thank you for your 5 star review. Its great to get feedback and that you recommend the service.

Bewertet mit 1 von 5 Sternen

Would give 0 stars if I could

We used No Letting Go for the check out inventory of our apartment in Manchester. We dealt with someone called Dominic who, for a lack of better words, was the most unprofessional, mannerless and disrespectful person we have ever come across. Initially, he was supposed to arrange a time to meet the new moving in tenants at the property but never showed up and asked us to do the viewing for him, which we did because they literally knocked at our door clueless about the whole situation. Even though, we were basically doing his job, he kept questioning our availability and using phrases such as "why can't you do it if you are home?", etc (bear in mind both me and my boyfriend work from home so we had online meetings and calls). And if that wasn't enough, we contacted him a few days later to move our check out appointment to a later time since we had a moving van already scheduled (prior to this none told us what time the check out was supposed to be at) and he decided to move it by one hour without consulting us. Following this, we called him explaining the situation and he was extremely dismissive, unpolite and pretentious. He did not take a second to understand why we were asking for a later check out and when telling him that we had no were to go with all of our things he literally (and I'll quote) said, "well, you wouldn't be stranded, would you? You can just go to a coffee shop. I already did you a favour by moving the time". After this phrase, we couldn't really talk to him as he started shouting and interrupting us. Take into consideration that he never apologized for not showing up the first time nor recognized any of his mistakes. I have been working in customer service for almost 10 years and I've never come across to anyone as rude as Dominic. It was hard to believe someone that was supposed to provide such an important service could act like this. After all of this, we obviously requested someone else to conduct the check out appointment, which was probably the only good side of this experience because Yvonne, the lady that came in to do the inspection, was very nice and friendly and took the time to explain how the process was supposed to be done. She is the only reason I am giving this company 1 star.

22. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Hi Veronika, I’m very sorry to hear that you were disappointed with your interactions with Dominic.

It was kind and helpful of you to accommodate the prospective tenant when they missed their appointment to view the property with us.

We act on behalf of our client, the managing agent, but will always look to accommodate tenant requirements where possible. We can and do move appointments as requested by tenants as we recognise how difficult moving is, but our schedules do not always allow for this flexibility, so it’s unfortunate that in this instance, we couldn’t move your check out appointment time.

I’m glad you had a good experience with Yvonne during the check out assessment, and wish you all the best in your new home.

Bewertet mit 1 von 5 Sternen

Terrible

Terrible. Wouldn't recommend. Tried to get in contact for weeks and the guy kept saying he'd call me back or that he'd sent me an email with my request but never did? Then when I called the head office for help I got none at all, just dismissed my issue.

28. März 2022
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Antwort von Nolettinggo

Hi Emily, im really sorry to hear this. Can you let me know if you were trying to book a job or seek advice as a tenant? It would be helpful if you could let me know who you spoke to so I can investigate. My email is info@nolettinggo.co.uk.

Bewertet mit 5 von 5 Sternen

Very happy with the service received

Very happy with the service received, I will definitely be using John and Ann again in the future and recommending.

23. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for your 5 star review, its great to hear that you are happy with the service, and happy to recommend John and Ann.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
I have used NLG Greenwich for years now. I am happy with the professional service they provide. Always punctual and friendly. Competitively priced too.

10. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for you 5 star review, its great to hear we are delivering to service standards.

Bewertet mit 5 von 5 Sternen

Very happy with the service received

Very happy with the service received, I will definitely be using John and Ann again in the future and recommending.
The Inventory Management report was extremely comprehensive and received swiftly. Excellent communications and support.
Lovely to work with such professional people.

10. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thanks for the great review, we really appreciate the feedback!

Bewertet mit 5 von 5 Sternen

Super professional

Super professional Darren Gould arrived on time, produced a detailed inventory super quickly for us. Absolute pleasure to work with & at a great price. Will use for all our properties in future. Thank you for all your help & advice.

24. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for your glowing review we really do appreciate it! We are delighted you are happy with the service, and thank you for your business.

Bewertet mit 5 von 5 Sternen

I've used no letting go a few times now…

I've used no letting go a few times now and they've always provided a great service

5. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von Nolettinggo

Thank you for your 5 star review Hannah, we really appreciate you taking the time to post it, and thanks for your business.

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