Very helpful and efficient staff. Lovely furniture.. it’s pricy but can understand why as very solid and well built/designed. Delivery was when we wanted and left in the boxes until we were ready, ver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Mehr ansehen
Unternehmen hat geantwortet
From the first minute of my interaction with this company I got the feeling that I was dealing with reliable people. In fact the first person I spoke with was David Harris the MD of the business. Wit... Mehr ansehen
Unternehmen hat geantwortet
We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Bettenfachgeschäft
- Büromöbelhändler
- Schlafzimmermöbelgeschäft
- Sofageschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Vom Unternehmen geschrieben
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Kontaktinformationen
19-21 Guard St, CA14 4EN, Workington, Vereinigtes Königreich
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Hervorragend
1196 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All wrapped safely
Good delivery time and all wrapped very well inside cardboard boxes
Very pleased with the new furniture!
8. August 2025
Antwort von Oak Furniture UK
Hi
Thank you for taking the time out to leave us your review, we are pleased to hear you are pleased with your new furniture.
Oak Furniture UK.
Beautiful furniture
The furniture that we ordered is very well made and excellent quality. The service was good and the delivery drivers very helpful.
19. August 2025
Antwort von Oak Furniture UK
Hi Patricia,
Thank you for your review. It's great to hear you are happy with your new furniture and the service you receive.
Thanks again.
Oak Furniture UK.
Wonderful customer service.
The company website was well laid out and easy to use. There was excellent customer service throughout from purchase to delivery. I spoke with David who was meticulous in arranging delivery. He went "the extra mile giving me excellent advice on how to hang a heavy solid oak mirror.
I also purchased a large solid oak bookcase which was of very good quality and good value for money.
I would highly recommend this firm.
4. August 2025
Antwort von Oak Furniture UK
Hi Gary,
Were pleased to hear that you are happy with your new furniture and the service you received.
Thanks again.
Oak Furniture UK
Antwort von Oak Furniture UK
Hi Vivien,
Thank you for your review, much appreciated.
Thanks again.
Oak Furniture UK.
Excellent Customer Service
I bought a dining room oak table from Oak Furniture UK and I can honestly say that it’s Customer Service Team is simply outstanding. I dealt with Liah and David who could not have been more helpful, pleasant and efficient. They were simply a joy to deal with.
Every enquiry was answered promptly and dealt with efficiently and with great courtesy.
Delivery was prompt and according to schedule and the dining table itself is of exceptionally high quality.
Thanks to the Customer Service Team, my experience with Oak Furniture UK has been absolutely great.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Hi Kevin,
Thank you so much for taking the time to share your kind words and wonderful feedback. We're absolutely delighted to hear that your experience with Oak Furniture UK has been such a positive one.
Leah and David will be especially thrilled to know that their support made such a difference – we’re very proud to have them as part of our team. Providing helpful, courteous, and efficient service is exactly what we aim for, so it’s fantastic to know we delivered on that promise for you.
We hope to welcome you back in the future.
Warm regards,
Oak Furniture UK
Excellent Chairs
The chairs I ordered looked as good in person as I expected and are as comfortable.
24. Juli 2025
Antwort von Oak Furniture UK
Hi Kate
Thank you for taking the time out to leave us your feedback. We are glad you are as impressed with your new chairs as we are.
Thanks again for choosing us
Oak Furniture UK.
good staff
good staff, great prices and a very good delivery team.
all the staff were very helpful and could not do enough for you. We will be buying more furniture from them soon
28. Juli 2025
Antwort von Oak Furniture UK
Thank you for your lovely review! We're so pleased to hear that our staff and delivery team made a great impression and that you found our prices competitive. It means a lot to know you felt well looked after, that's exactly what we aim for. We look forward to helping you with your next furniture purchase soon!
Oak Furniture UK
Very helpful staff
Very helpful staff
Prompt delivery
Excellent packaging
Very happy with tables and chairs
21. Juli 2025
Antwort von Oak Furniture UK
Thank you so much for your kind words! We're delighted to hear that you were happy with our staff, delivery service, and packaging — and even more so that you're pleased with your new tables and chairs. We truly appreciate your support and look forward to serving you again in the future!
Oak Furniture UK.
what a wonderful contact experience
What a wonderful contact experience. We called with a query about a pending order, just tidying up the day's business and deciding to check in, and encountered a level and quality of service one rarely meets these days. Customer care at its best.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Hi Lisa,
Thank you for your kind review, much appreciated. We're pleased you had a great customer experience with us.
Thank you once again.
Oak Furniture UK.
The sideboard and Glass Chrystal…
The sideboard and Glass Chrystal cabinet if fantastic, and so well made and delivered & set up, removing all the packaging, the men were bery nice indeed, well done, I will buy more to match , Gillian
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Hi Gillian,
Thank you for your review. We're pleased to hear you are happy with your new furniture and the service you received. We look forward to being of service in the future.
Thanks again.
Oak Furniture UK
Good after sale service.
Good after sale service.
There was a delay in delivery from the seller's supplier, which had to be chased a couple of times. On delivery there was a small area of damage on the chair, but the seller arranged for a furniture restorer to come out and repair the damage and checked that we were happy with the repair (which we were). Not every order can be perfect, so excellent after sales care is important and that is what we received here.
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Thank you for your honest and balanced review. We truly appreciate your patience during the unexpected delay and are glad we were able to resolve the issue with the chair to your satisfaction.
While we always aim for a smooth and perfect experience, we completely agree — excellent after-sales care is essential, and we're pleased to hear you felt supported throughout. Your kind words mean a lot to the team, and we’re grateful you gave us the opportunity to make things right.
If there’s anything else you need in the future, please don’t hesitate to reach out. Thanks again for choosing us!
Oak Furniture UK.
Lovely piece of furniture
Lovely piece of furniture, perfect size for my small dining room. Delivery drivers were very helpful and respected my property and new carpets, offering to remove their shoes without me asking them to.
My only grumble concerns fixing the handles on. There were no washers provided, therefore the fixing screw couldn’t get any purchase, it kept turning without securing the handle tightly. I’ve used the original pieces of fibrous ‘paper’ that were tied around the screws that secured the handles inside the drawers and cupboards for transit. This has done the job perfectly. If they disintegrate I’ll have to get some washers of some sort.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Hi Jayne,
Thank you for your review. Sorry to hear you have an issue with the handles fitting securely. Please let us know which parts you need, and we will have the replacement sent out to you.
Thank you once again.
Oak Furniture UK.
Again it has been a privilege and…
Again it has been a privilege and pleasure to deal with Mr. David Harris for more Oak Furniture. My Wife and I have no hesitation whatsoever, in recommending Oak Furniture UK for all their products. Good luck.
3. Juli 2025
Antwort von Oak Furniture UK
Hi Roger,
Thank you so much for taking the time to leave us your lovely feedback.
Its great to have you as a returning customer as well as seeing you would recommend us.
Oak Furniture UK
We have bought quite a lot over the…
We have bought quite a lot over the years from this company,always pleased with what we buy. Good service
13. Juli 2025
Antwort von Oak Furniture UK
Hi Elaine,
Thank you once again for your business and review; much appreciated.
Oak Furniture UK
Fantastic company -online but feels like your buying locally
We cannot praise this company enough. At every stage buying experience. We saw exactly what we wanted on their website but because we were going to buy an expensive item we wanted reassurance that this company was legitimate. We chatted through our ideas with David and we felt very confident. We made our purchase and we were thrilled with the outcome. The delivery team was excellent and the product exactly as described. We went on to purchase not just a large dinning room table but sofas and a foot stool as well. A brilliant company selling first class for that we couldn’t find on the high street. We live in a different part of the country but it was as if we were buying locally. Thank you Oak Furniture UK
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Thank you so much for your wonderful review! We're absolutely delighted to hear that your experience with Oak Furniture UK exceeded expectations from start to finish.
It means a great deal to us that you felt reassured and confident after speaking with David — we believe in offering not just quality furniture, but also genuine support and guidance every step of the way. Knowing that you're thrilled with your dining table, sofas, and footstool truly makes our day.
We also appreciate your kind words about our delivery team and are so glad you felt the service was personal, even from a distance. Your trust and support mean everything, and we’re honoured to have been part of furnishing your home.
Thank you again for choosing us — we hope to welcome you back in the future!
Warm regards,
The Oak Furniture UK Team
Very impressed with both quality of the…
Very impressed with both quality of the products bought and the good customer service.
23. Juni 2025
Antwort von Oak Furniture UK
Hi Mandy
Thank you for taking the time out to leave us your feedback.
Oak Furniture UK
Antwort von Oak Furniture UK
Thanks for your Review.
Oak Furniture UK.
The delivery men took approximately 1…
The delivery men took approximately 1 min to drop off the unit and were gone with no offer to help unpack ! Also the assembly took much longer than indicated and my husband who is quite experienced in self assembly found a few of the instructions were lacking in detail and slightly misleading !
16. Juni 2025
Antwort von Oak Furniture UK
Hi Irene,
Thank you for taking the time to leave your review, we value all our customers feedback.
Our delivery service is to room of choice only and so the couriers would not have unpacked this for you.
As for the assembly instructions this is something that unfortunately is out of our hands however we will pass this on to the suppliers.
Oak furniture UK.
Good service delivery
5. Juni 2025
Antwort von Oak Furniture UK
Hi Frank
Thank you for taking the time to leave your review.
Oak Furniture UK.
The delivery men were delightful polite…
The delivery men were delightful polite and did a great job of setting up our sons corner sofa and cleared up 100% . They should get a pay bonus. Thank you recommended 100%
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Oak Furniture UK
Hi
Thank you for your review.
Oak Furniture UK.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.